Details
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Type:
Chargeable (6 weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Code:SURF99
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Park_Postcode:EX19 8DW
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Park_Email:warranty@surfbay.co.uk
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Park_Phone:01837 680100
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Plot:twin unit yard
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Order No:AS9199/5021
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Model:Concept
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Stock_Number:29420
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Serial:AT010032
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Status Colour:
Awaiting Quote
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Key_Account | false | |
| Park_Email | asales@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | Brean |
| Attachment | screenshot-1.jpg [ 85653 ] |
| Serial | At010024/05 |
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Adrienne Barwell (Inactive)
added a comment -
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Details send through to Katrina, asking if she can supply this part. Awaiting response
Show
Adrienne Barwell (Inactive)
added a comment - Details send through to Katrina, asking if she can supply this part. Awaiting response
| Attachment | screenshot-2.jpg [ 85654 ] |
| Attachment | screenshot-3.jpg [ 85749 ] |
Katrina has advised that she can get the pins, I have ordered two. Original sample put back on Darren's desk
Show
Adrienne Barwell (Inactive)
added a comment - Katrina has advised that she can get the pins, I have ordered two. Original sample put back on Darren's desk
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Order No | AS9199/5021 |
| Attachment | screenshot-4.jpg [ 85750 ] |
| Attachment | screenshot-5.jpg [ 85751 ] |
| Attachment | screenshot-6.jpg [ 85752 ] |
| Attachment | screenshot-7.jpg [ 85753 ] |
| Attachment | screenshot-8.jpg [ 85754 ] |
I have phoned Katrina, her e-mail is down, she has advised that she thinks that these parts have come into stock,she will check with stores and ring me back
Show
Adrienne Barwell (Inactive)
added a comment - I have phoned Katrina, her e-mail is down, she has advised that she thinks that these parts have come into stock,she will check with stores and ring me back
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| Park_Key_Account | false |
Katrina has advised that the parts have been dispatched, but must have got lost in the post so she will have to re-order them. I have confirmed that these parts are urgent and that the van is due to leave the yard
Show
Adrienne Barwell (Inactive)
added a comment - Katrina has advised that the parts have been dispatched, but must have got lost in the post so she will have to re-order them. I have confirmed that these parts are urgent and that the van is due to leave the yard
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I have not received anything for this order, and Matt has arranged for this unit to go out next week. I will have a look and see if screwfix do anything similar
Show
Adrienne Barwell (Inactive)
added a comment - I have not received anything for this order, and Matt has arranged for this unit to go out next week. I will have a look and see if screwfix do anything similar
No answer at Atlas I will e-mail Katrina
Show
Adrienne Barwell (Inactive)
added a comment - No answer at Atlas I will e-mail Katrina
| Attachment | screenshot-9.jpg [ 91001 ] |
chased Katrina by e-mail
Show
Adrienne Barwell (Inactive)
added a comment - chased Katrina by e-mail
| Attachment | screenshot-10.jpg [ 91066 ] |
Katrina has advised that these should arrive tomorrow with ECS
Show
Adrienne Barwell (Inactive)
added a comment - Katrina has advised that these should arrive tomorrow with ECS
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 21/May/15 11:34 AM |
received replacement screw rods, will get steve to fit them when he goes to look at the van
Show
Claire Folland
added a comment - received replacement screw rods, will get steve to fit them when he goes to look at the van
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
worksheet issued
Show
Adrienne Barwell (Inactive)
added a comment - worksheet issued
scheduled
Show
Adrienne Barwell (Inactive)
added a comment - scheduled
| Serial | At010024/05 | AT010032 |
Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
Show
Adrienne Barwell (Inactive)
added a comment - Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
comp by Steve
Show
Adrienne Barwell (Inactive)
added a comment - comp by Steve
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
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| Park_Key_Account | NoYes |
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| Park_Key_Account | NoYes |
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| Park_Key_Account | NoYes |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
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| Park_Key_Account | No |
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| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
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| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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1d 23h 13m | 1 | Adrienne Barwell (Inactive) | 21/Mar/15 12:58 PM | |||||
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1s | 1 | Adrienne Barwell (Inactive) | 21/Mar/15 12:58 PM | |||||
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12s | 1 | Adrienne Barwell (Inactive) | 21/Mar/15 12:58 PM | |||||
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60d 21h 36m | 1 | Claire Folland | 21/May/15 11:34 AM | |||||
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2d 1h 24m | 1 | Adrienne Barwell (Inactive) | 23/May/15 12:58 PM | |||||
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1s | 1 | Adrienne Barwell (Inactive) | 23/May/15 12:58 PM | |||||
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5d 22h 34m | 1 | Adrienne Barwell (Inactive) | 29/May/15 11:32 AM | |||||
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774d 23h 19m | 1 | Rose Crisp (Inactive) | 12/Jul/17 10:52 AM | |||||
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3042d 59m | 1 | 09/Nov/25 10:52 AM | ||||||
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2d 6h 8m | 1 | 11/Nov/25 5:00 PM |
