[PPS-58] Shower wallboards do not match we required 2x more urgently, this van is sold - Surfbay Customer Care

Details

Type: Wallboards/Ceiling Boards (8 Weeks)
Status: Awaiting Quote
Priority: Normal
Resolution: Unresolved
Labels:
None

Park_Company:

Surf Bay Leisure (Winkleigh)
Park_Code:
SURF99
Park_Postcode:
EX19 8DW
Park_Email:
warranty@surfbay.co.uk
Park_Phone:
01837 680100
Plot:
showground
Order No:
AS9269/5041
Model:
concept
Stock_Number:
29420
Serial:
AT010032
Status Colour:
Awaiting Quote

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Attachments

screenshot-1.jpg

182 kB

29/Apr/15 1:58 PM
screenshot-2.jpg

186 kB

29/Apr/15 2:41 PM

Activity

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Adrienne Barwell (Inactive) created issue - 29/Apr/15 9:50 AM

Adrienne Barwell (Inactive) made changes - 29/Apr/15 9:50 AM

Field	Original Value	New Value
Park_Key_Account		false
Park_Email		asales@surfbay.co.uk
Park_Phone		01837 680100
Park_Code		Brean

Adrienne Barwell (Inactive) made changes - 29/Apr/15 9:50 AM

Stock_Number

29968

Adrienne Barwell (Inactive) made changes - 29/Apr/15 10:34 AM

Stock_Number

29968

29420

made changes - 29/Apr/15 11:58 AM

Park_Postcode

made changes - 29/Apr/15 11:58 AM

Park_City

made changes - 29/Apr/15 11:58 AM

Park_Contact

made changes - 29/Apr/15 11:58 AM

Park_Address

made changes - 29/Apr/15 11:58 AM

Park_Address2

Adrienne Barwell (Inactive) made changes - 29/Apr/15 1:56 PM

Status

Awaiting Quote [ 10006 ]

Quotation supplied [ 10007 ]

Adrienne Barwell (Inactive) made changes - 29/Apr/15 1:56 PM

Status

Quotation supplied [ 10007 ]

Quotation accepted [ 10008 ]

Adrienne Barwell (Inactive) made changes - 29/Apr/15 1:56 PM

Status	Quotation accepted [ 10008 ]	Parts ordered [ 3 ]
Order No		AS9269/5041

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 1:56 PM

parts ordered from RGB

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 1:56 PM parts ordered from RGB

Adrienne Barwell (Inactive) made changes - 29/Apr/15 1:58 PM

Attachment

screenshot-1.jpg [ 89181 ]

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 1:58 PM

andy.baxter@rgbltd.co.uk

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 1:58 PM andy.baxter@rgbltd.co.uk

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 1:59 PM

4x tongue and groove Atlantis wall panels in no. 5 Haze
2 x internal accessories
2x end caps
1x continuous joint

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 1:59 PM 4x tongue and groove Atlantis wall panels in no. 5 Haze 2 x internal accessories 2x end caps 1x continuous joint

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 2:41 PM

Andy has confirmed that the parts are on order and he will let me know shortly when i can expect them

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 2:41 PM Andy has confirmed that the parts are on order and he will let me know shortly when i can expect them

Adrienne Barwell (Inactive) made changes - 29/Apr/15 2:41 PM

Attachment

screenshot-2.jpg [ 89183 ]

made changes - 29/Apr/15 3:33 PM

Park_Key_Account

false

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 4:45 PM

Andy has advised that the parts will be delivered towards the end of next week. I will then arrange to have them fitted by Steve, it will take approximately one day

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 4:45 PM Andy has advised that the parts will be delivered towards the end of next week. I will then arrange to have them fitted by Steve, it will take approximately one day

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 4:46 PM

I have updated Matt, he is not very happy that I cannot get the parts any sooner. I have explained that they will take twice as long if ordered from Atlas

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Adrienne Barwell (Inactive) added a comment - 29/Apr/15 4:46 PM I have updated Matt, he is not very happy that I cannot get the parts any sooner. I have explained that they will take twice as long if ordered from Atlas

made changes - 29/Apr/15 5:45 PM

Park_Postcode

made changes - 29/Apr/15 5:45 PM

Park_Address

made changes - 29/Apr/15 5:45 PM

Park_Address2

made changes - 29/Apr/15 5:45 PM

Park_City

made changes - 29/Apr/15 5:45 PM

Park_Contact

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Adrienne Barwell (Inactive) added a comment - 06/May/15 11:12 AM

Matt has advised that the customer is not bothered about this and is happy to live with the boards that are fitted. I will try and cancel the order but it might be too late

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Adrienne Barwell (Inactive) added a comment - 06/May/15 11:12 AM Matt has advised that the customer is not bothered about this and is happy to live with the boards that are fitted. I will try and cancel the order but it might be too late

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Adrienne Barwell (Inactive) added a comment - 08/May/15 10:23 AM

I have not been able to cancel this order. I will get Steve to check if the order has gone up the main workshop, we have have not received it down here

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Adrienne Barwell (Inactive) added a comment - 08/May/15 10:23 AM I have not been able to cancel this order. I will get Steve to check if the order has gone up the main workshop, we have have not received it down here

Adrienne Barwell (Inactive) made changes - 23/May/15 12:54 PM

Status	Parts ordered [ 3 ]	Parts Recieved [ 10003 ]
Plot

Adrienne Barwell (Inactive) made changes - 23/May/15 12:54 PM

Status	Parts Recieved [ 10003 ]	Resolved [ 5 ]
Resolution		Completed [ 1 ]

Adrienne Barwell (Inactive) made changes - 23/May/15 12:54 PM

Status

Resolved [ 5 ]

Complete [ 6 ]