Details
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Type:
Exterior Panels (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Code:SURF99
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Park_Postcode:EX19 8DW
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Park_Email:warranty@surfbay.co.uk
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Park_Phone:01837 680100
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Plot:in our yard
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Model:Champagne Lodge
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Stock_Number:28156
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Serial:010930H
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Status Colour:
Awaiting Quote
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
11m 22s | 1 | Adrienne Barwell (Inactive) | 08/May/15 4:32 PM | |||||
|
34d 2m | 1 | Adrienne Barwell (Inactive) | 11/Jun/15 4:35 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 11/Jun/15 4:35 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 11/Jun/15 4:35 PM | |||||
|
3806d 1h 17m | 1 | 11/Nov/25 4:52 PM | ||||||
|
12s | 1 | 11/Nov/25 4:52 PM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Contact |
Hide
Ellie W (Inactive)
added a comment -
Permalink
The incorrect part was sent - swift credit for wrong part received
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Ellie W (Inactive)
added a comment - The incorrect part was sent - swift credit for wrong part received
made changes -
| Park_Key_Account | NoYes |
made changes -
| Park_Key_Account | NoYes |
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | NoYes |
made changes -
| Park_Postcode |
made changes -
| Park_City |
made changes -
| Park_Contact |
Invoice received from Swift
Show
Ellie W (Inactive)
added a comment - Invoice received from Swift
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
This work has been completed the trim came in last week.
Show
Adrienne Barwell (Inactive)
added a comment - This work has been completed the trim came in last week.
| Summary | Tthere is a panel strip missing outside which hides the 2 panels where they join | There is a panel strip missing outside which hides the 2 panels where they join |
Credit note from Swift - SBH000411- "22/05/2015 07:47:16 100% credit given and new order raise for part number 1711944 which is under the chassis number on parts ordering (on the connect system)."
Show
Karen Watson (Inactive)
added a comment - Credit note from Swift - SBH000411- "22/05/2015 07:47:16 100% credit given and new order raise for part number 1711944 which is under the chassis number on parts ordering (on the connect system)."
Emma has advised that this is due to be delivered next week, she would like an update when the part will be available
Show
Adrienne Barwell (Inactive)
added a comment - Emma has advised that this is due to be delivered next week, she would like an update when the part will be available
Claire has submitted a delivery issue report sbh000411 awaiting response from Swift
Show
Adrienne Barwell (Inactive)
added a comment - Claire has submitted a delivery issue report sbh000411 awaiting response from Swift
| Attachment | screenshot-3.jpg [ 91463 ] |
this has arrived wrong, swift have sent a cream strip then van is green, advised swift
Show
Claire Folland
added a comment - this has arrived wrong, swift have sent a cream strip then van is green, advised swift
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
I cannot find the part on the connect system, I have submitted a PER and asked them to order the part for me
Show
Adrienne Barwell (Inactive)
added a comment - I cannot find the part on the connect system, I have submitted a PER and asked them to order the part for me
| Attachment | screenshot-2.jpg [ 90269 ] |
Emma has asked if we could find a replacement trim for this unit
Show
Adrienne Barwell (Inactive)
added a comment - Emma has asked if we could find a replacement trim for this unit
| Attachment | screenshot-1.jpg [ 90268 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Email | asales@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 |