Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Surf Bay Leisure (Winkleigh)
    • Park_Code:
      SURF99
    • Park_Postcode:
      EX19 8DW
    • Park_Email:
      warranty@surfbay.co.uk
    • Park_Phone:
      01837 680100
    • Plot:
      top field
    • Model:
      Status
    • Stock_Number:
      32078
    • Serial:
      at010725/05
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. Order to Atlas.png
      74 kB
    2. double checked door size.png
      79 kB
    3. chased.png
      87 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      4h 10m 1 Adrienne Barwell (Inactive) 30/Nov/15 1:59 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 Adrienne Barwell (Inactive) 30/Nov/15 1:59 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      6s 1 Adrienne Barwell (Inactive) 30/Nov/15 1:59 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      59d 21h 2m 1 Claire Folland 29/Jan/16 11:01 AM
      Parts Recieved Parts Recieved Resolved Resolved
      7d 50m 1 Claire Folland 05/Feb/16 11:52 AM
      Resolved Resolved Complete Complete
      13d 23h 49m 1 Adrienne Barwell (Inactive) 19/Feb/16 11:41 AM
      Complete Complete Complete Complete
      3553d 6h 21m 1 11/Nov/25 6:03 PM
      Complete Complete Reopened Reopened
      2s 1 11/Nov/25 6:03 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      10s 1 11/Nov/25 6:03 PM
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Park_Key_Account No
      made changes -
      Park_Contact
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Hide
      Claire Folland added a comment -
      Steve has collected the door
      Show
      Claire Folland added a comment - Steve has collected the door
      Hide
      Claire Folland added a comment -
      emailed Steve advising we have the door
      Show
      Claire Folland added a comment - emailed Steve advising we have the door
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
      Plot
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have chased Katrina for a schedule date for the part.
      Show
      Adrienne Barwell (Inactive) added a comment - I have chased Katrina for a schedule date for the part.
      Adrienne Barwell (Inactive) made changes -
      Attachment chased.png [ 110253 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Claire says she has not received anything
      Show
      Adrienne Barwell (Inactive) added a comment - Claire says she has not received anything
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Katrina has double checked the door size which was a few mm out, she has now placed the door on order
      Show
      Adrienne Barwell (Inactive) added a comment - Katrina has double checked the door size which was a few mm out, she has now placed the door on order
      Adrienne Barwell (Inactive) made changes -
      Attachment double checked door size.png [ 107451 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment Order to Atlas.png [ 107315 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have e-mailed the order to Katrina
      Show
      Adrienne Barwell (Inactive) added a comment - I have e-mailed the order to Katrina
      Adrienne Barwell (Inactive) made changes -
      Stock_Number 32078
      Serial at at010725/05
      Hide
      Adrienne Barwell (Inactive) added a comment -
      AT010725/05 stock number 32078
      Show
      Adrienne Barwell (Inactive) added a comment - AT010725/05 stock number 32078
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      Steve K asked if we could supply a replacement interior door for a 2014 Status, he has advised that the door size is 1986x586
      Steve K will find out the serial number of the holiday home and update me, so that I can proceed with the order.
      Show
      Adrienne Barwell (Inactive) added a comment - - edited Steve K asked if we could supply a replacement interior door for a 2014 Status, he has advised that the door size is 1986x586 Steve K will find out the serial number of the holiday home and update me, so that I can proceed with the order.
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Park_Email asales@surfbay.co.uk
      Park_Phone 01837 680100
      Park_Code SURF99
      Park_Address Surf Bay Leisure (Winkleigh)
      Adrienne Barwell (Inactive) created issue -

        People

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          Dates

          • Due:
            Created:
            Updated: