Pre-Owned Pre Sale
- Key: PPS
- Lead:
Charleen Sibley
- Category: CCARE
Issues
Unresolved: By Priority
| Priority | Issues | Percentage | ||
|---|---|---|---|---|
Over 8 Weeks |
4 |
|
||
|
Over 6 Weeks |
2 |
|
||
Normal |
73 |
|
||
Low |
1 |
|
||
Agreed Date |
3 |
|
||
Manager escalations |
1 |
|
Unresolved: By Assignee
| Assignee | Issues | Percentage | ||
|---|---|---|---|---|
| Adrienne Barwell | 48 |
|
||
| Charleen Sibley | 2 |
|
||
| Claire Folland | 14 |
|
||
| Ellie W | 2 |
|
||
| James Eginton | 1 |
|
||
| Lorraine Pryor | 12 |
|
||
| Maureen Hooper | 5 |
|
Status Summary
| Status | Issues | Percentage | ||
|---|---|---|---|---|
| Engineer Scheduled | 1 |
|
||
| Complete | 17 |
|
||
| Awaiting Quote | 83 |
|
Unresolved: By Issue Type
| Issue Type | Issues | Percentage | ||
|---|---|---|---|---|
Agreed Date/ End of season |
4 |
|
||
Bedroom Furniture (8 Weeks) |
5 |
|
||
Boiler (2 Weeks) |
17 |
|
||
Chargeable (6 weeks) |
9 |
|
||
Curtains (8 Weeks) |
3 |
|
||
Dining Furniture (8 Weeks) |
1 |
|
||
Dishwasher / Washing machine |
1 |
|
||
Electrical Faults (2 Weeks) |
3 |
|
||
Ext Doors & Windows (4 weeks) |
2 |
|
||
Exterior Panels (8 Weeks) |
7 |
|
||
Floor (8 Weeks) |
2 |
|
||
Flue/Cowl (2 Weeks) |
1 |
|
||
Grill |
1 |
|
||
Hob (2 Weeks) |
1 |
|
||
Kitchen Cupboards (8 Weeks) |
2 |
|
||
Lampshades/lights (2 weeks) |
4 |
|
||
Lounge Furniture (8 Weeks) |
2 |
|
||
Missing items (4 weeks) |
1 |
|
||
PDI (2 weeks) |
1 |
|
||
Roof (8 Weeks) |
1 |
|
||
Small Fittings (8 Weeks) |
1 |
|
||
Taps (4 Weeks) |
1 |
|
||
Toilet/Shower (8 Weeks) |
1 |
|
||
Wallboards/Ceiling Boards (8 Weeks) |
13 |
|