Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 6 Weeks Over 6 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Not defined
    • ID Number:
      SBH002633
    • Order No:
      as8146/5035
    • Model:
      Chamonix
    • Serial:
      10870H
    • Size:
      36 x 12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Parts Required (others):
      9832078 x 1 full set
    • PER:
      SBH000998
    • Customer Code:
      Harl01
    • Postcode:
      EX19 8DW
    1. IMG.pdf
      191 kB
      Lorraine Pryor
    1. CCF22072013_00002.jpg
      797 kB
    2. screenshot-1.jpg
      197 kB
    3. screenshot-2.jpg
      167 kB
    4. screenshot-3.jpg
      122 kB
    5. screenshot-4.jpg
      150 kB

      Activity

      Lorraine Pryor (Inactive) created issue -
      Lorraine Pryor (Inactive) made changes -
      Field Original Value New Value
      ID Number SBH002429
      Customer Code surf99 (Hemming) Harl01
      Parts in 05/Feb/13 9:52 AM
      Order No AS7905/5035
      Due Date 05/Feb/13
      Lorraine Pryor (Inactive) made changes -
      Attachment IMG.pdf [ 44433 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      This was reported by emma walker in sales, bill has cleaned the van and the cooker knobs are missing.
      We will have to order them and charge to the stock no 28508
      Show
      Lorraine Pryor (Inactive) added a comment - This was reported by emma walker in sales, bill has cleaned the van and the cooker knobs are missing. We will have to order them and charge to the stock no 28508
      Lorraine Pryor (Inactive) made changes -
      Summary Cooker knobs Cooker knobs missing- charge to stock 28505
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-1.jpg [ 44435 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have search on supercare and Im unable to locate the part no for cooker knobs and hob/pan stand
      I have submitted a per into swift today to get the part no.
      Once I get them I can then put the parts on order.
      Show
      Lorraine Pryor (Inactive) added a comment - I have search on supercare and Im unable to locate the part no for cooker knobs and hob/pan stand I have submitted a per into swift today to get the part no. Once I get them I can then put the parts on order.
      Lorraine Pryor (Inactive) made changes -
      PER sbh000878 SBH000998
      Hide
      Lorraine Pryor (Inactive) added a comment -
      When parts come in send to park.
      Show
      Lorraine Pryor (Inactive) added a comment - When parts come in send to park.
      Lorraine Pryor (Inactive) made changes -
      Parts Required (others) 9832078 x 1 full set
      Order No as /5041
      Lorraine Pryor (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      per has come back today part no 9832078
      Show
      Lorraine Pryor (Inactive) added a comment - per has come back today part no 9832078
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-2.jpg [ 44977 ]
      Lorraine Pryor (Inactive) made changes -
      Order No as /5041 as8145/5041
      Lorraine Pryor (Inactive) made changes -
      Order No as8145/5041 as8146/5041
      Lorraine Pryor (Inactive) made changes -
      Order No as8146/5041 as8146/5035
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Sbh002633 - part on order.
      Show
      Lorraine Pryor (Inactive) added a comment - Sbh002633 - part on order.
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-3.jpg [ 44995 ]
      Lorraine Pryor (Inactive) made changes -
      ID Number SBH002632
      Linda Trunkfield (Inactive) made changes -
      Summary Cooker knobs missing- charge to stock 28505 Cooker knobs missing- charge to stock 28508
      Lorraine Pryor (Inactive) made changes -
      ID Number SBH002632 SBH002633
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Checked on swift and these should be in next week. screen shot attached
      Show
      Lorraine Pryor (Inactive) added a comment - Checked on swift and these should be in next week. screen shot attached
      Lorraine Pryor (Inactive) made changes -
      Parts Expected 16/Jul/13
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-4.jpg [ 45844 ]
      Hide
      Linda Trunkfield (Inactive) added a comment -
      d/n 54932
      p/n 9832078
      Show
      Linda Trunkfield (Inactive) added a comment - d/n 54932 p/n 9832078
      Linda Trunkfield (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 16/Jul/13 1:51 PM
      Hide
      Linda Trunkfield (Inactive) added a comment - - edited
      I am not entirely sure this is the correct knob but as we don't have a chamonix and the brochure does not clearly show them I won't know until we take it to site. Also the part number say for a complete set of knobs but only one came in, I can't do a PRN until tomorrow
      Show
      Linda Trunkfield (Inactive) added a comment - - edited I am not entirely sure this is the correct knob but as we don't have a chamonix and the brochure does not clearly show them I won't know until we take it to site. Also the part number say for a complete set of knobs but only one came in, I can't do a PRN until tomorrow
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF22072013_00001.jpg [ 46250 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      knob is complete. Keith has advised that they are still waiting for a back burner plate which they reported to Josh
      Show
      Adrienne Barwell (Inactive) added a comment - knob is complete. Keith has advised that they are still waiting for a back burner plate which they reported to Josh
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF22072013_00002.jpg [ 46251 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF22072013_00001.jpg [ 46250 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 19/Jul/13
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      invoice received £14.90
      Show
      Adrienne Barwell (Inactive) added a comment - invoice received £14.90
      Mark Lock (Inactive) made changes -
      Workflow Pre-Owned [ 80026 ] Pre-Owned Ver 2.0 [ 100400 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Pre-Owned Ver 2.0 [ 100400 ] Pre-Owned Ver 2.5 [ 114101 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      9d 20h 1m 1 Lorraine Pryor (Inactive) 27/Jun/13 9:28 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2s 1 Lorraine Pryor (Inactive) 27/Jun/13 9:29 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      4s 1 Lorraine Pryor (Inactive) 27/Jun/13 9:29 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      19d 3h 23m 1 Linda Trunkfield (Inactive) 16/Jul/13 12:52 PM
      Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
      5d 22h 53m 1 Adrienne Barwell (Inactive) 22/Jul/13 11:45 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      3s 1 Adrienne Barwell (Inactive) 22/Jul/13 11:45 AM
      Resolved Resolved Complete Complete
      1s 1 Adrienne Barwell (Inactive) 22/Jul/13 11:45 AM
      Complete Complete Reopened Reopened
      4329d 9h 14m 1 29/May/25 8:59 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      19s 1 29/May/25 9:00 PM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Parts in:
            Parts Expected:
            Work Scheduled: