Details
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Type:
Small Fittings (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 6 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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ID Number:AS8146/5035
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Order No:SBH002632
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Model:Chamonix
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Serial:10870H
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Size:36 x 12
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Status Colour:
Awaiting Quote
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Parts Required (others):
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PER:SBH000998
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Customer Code:Harl01
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Postcode:EX19 8DW
Description
Checked with Bill and its the caps
Issue Links
Activity
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Lorraine Pryor (Inactive)
added a comment -
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Emma walker has report this issue via e-mail, when bill packed the van up it was missing I will have to order it via swift and charge to the van
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Lorraine Pryor (Inactive)
added a comment - Emma walker has report this issue via e-mail, when bill packed the van up it was missing I will have to order it via swift and charge to the van
I have search on supercare and Im unable to locate the part no for cooker knobs and hob/pan stand
I have submitted a per into swift today to get the part no.
Once I get them I can then put the parts on order.
I have submitted a per into swift today to get the part no.
Once I get them I can then put the parts on order.
Show
Lorraine Pryor (Inactive)
added a comment - I have search on supercare and Im unable to locate the part no for cooker knobs and hob/pan stand
I have submitted a per into swift today to get the part no.
Once I get them I can then put the parts on order.
When parts come in send to park.
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Lorraine Pryor (Inactive)
added a comment - When parts come in send to park.
PER has come back today to say parts no are
9832079 righ hand, 9832080 middle, 9832081 left top
I will order all of these today.
9832079 righ hand, 9832080 middle, 9832081 left top
I will order all of these today.
Show
Lorraine Pryor (Inactive)
added a comment - PER has come back today to say parts no are
9832079 righ hand, 9832080 middle, 9832081 left top
I will order all of these today.
I have found the parts on swift no 9831733
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Lorraine Pryor (Inactive)
added a comment - I have found the parts on swift no 9831733
I've spoken to Bill and he advise me that its the burner caps..
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Lorraine Pryor (Inactive)
added a comment - I've spoken to Bill and he advise me that its the burner caps..
Parts orderd on SBH002632
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Lorraine Pryor (Inactive)
added a comment - Parts orderd on SBH002632
received today on d/n 54424.
will send them direct to the park
will send them direct to the park
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Lorraine Pryor (Inactive)
added a comment - received today on d/n 54424.
will send them direct to the park
I have received an e-mail from josh via Claire to say that they are sending these parts back, as they are incorrect.
It should be the top right burner and the grill knob, this is not our faulty as it was report to us as they parts by sales and we even checked with Bill.
So the incorrect parts can still be charged to sales.
It should be the top right burner and the grill knob, this is not our faulty as it was report to us as they parts by sales and we even checked with Bill.
So the incorrect parts can still be charged to sales.
Show
Lorraine Pryor (Inactive)
added a comment - - edited I have received an e-mail from josh via Claire to say that they are sending these parts back, as they are incorrect.
It should be the top right burner and the grill knob, this is not our faulty as it was report to us as they parts by sales and we even checked with Bill.
So the incorrect parts can still be charged to sales.
I have been passed the swift invoice today, scanned to file.
I will charge the van stock no
I will charge the van stock no
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Lorraine Pryor (Inactive)
added a comment - I have been passed the swift invoice today, scanned to file.
I will charge the van stock no
the parts have been sent back to swift via PRN SBH00350 pat number was correct but they were picked incorrectly, new part has been ordered by swift
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Linda Trunkfield (Inactive)
added a comment - the parts have been sent back to swift via PRN SBH00350 pat number was correct but they were picked incorrectly, new part has been ordered by swift
THIS IS ON CLOSED AS PRE-OWNED CAN'T BE OPENED AND I NEED TO BE ABLE TO SEE THE NOTES.
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Linda Trunkfield (Inactive)
added a comment - THIS IS ON CLOSED AS PRE-OWNED CAN'T BE OPENED AND I NEED TO BE ABLE TO SEE THE NOTES.