Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-230

Site have advised that the kitchen cupboard door was off on one hinge - charge 28508

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 6 Weeks Over 6 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • Model:
          Chamonix
        • Serial:
          10870H
        • Size:
          36 x 12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Parts Required (others):
        • Customer Code:
          Harl01 Harlyn Sands
        • Postcode:
          EX19 8DW

          Description

          Site have not advised if they have done anything with this issue or if a new hinge is required - I will do a worksheet as we are going out to the van anyway and ask the engineers to take a new hinge with them and either repair or report what needs to be done

            Activity

            Ascending order - Click to sort in descending order
            Linda Trunkfield (Inactive) created issue -
            Linda Trunkfield (Inactive) made changes -
            Field Original Value New Value
            Issue Type Ext Doors & Windows (4 weeks) [ 4 ] Kitchen Cupboards (8 Weeks) [ 31 ]
            Description Site have not advised if they have done anything with this issue or if a new hinge is required - I will do a worksheet as we are going out to the van anyway and ask the engineers to take a new hinge with them and either repair or report what needs to be done
            Due Date 01/Aug/13 29/Aug/13
            Linda Trunkfield (Inactive) made changes -
            Customer Code Harl01 Harl01 Harlyn Sands
            Linda Trunkfield (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Linda Trunkfield (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Linda Trunkfield (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 12/Jul/13
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            pitch 334
            Show
            Adrienne Barwell (Inactive) added a comment - pitch 334
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF15072013_00023.jpg [ 45911 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            comp by keith
            Show
            Adrienne Barwell (Inactive) added a comment - comp by keith
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Mark Lock (Inactive) made changes -
            Workflow Pre-Owned [ 80230 ] Pre-Owned Ver 2.0 [ 100468 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Pre-Owned Ver 2.0 [ 100468 ] Pre-Owned Ver 2.5 [ 114047 ]
            made changes -
            Status Complete [ 6 ] Complete [ 6 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		6m 40s 1 Linda Trunkfield (Inactive) 04/Jul/13 11:58 AM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		2s 1 Linda Trunkfield (Inactive) 04/Jul/13 11:58 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		4s 1 Linda Trunkfield (Inactive) 04/Jul/13 11:58 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		4s 1 Linda Trunkfield (Inactive) 04/Jul/13 11:58 AM
            Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
            		1d 2h 23m 1 Adrienne Barwell (Inactive) 05/Jul/13 2:22 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		9d 23h 25m 1 Adrienne Barwell (Inactive) 15/Jul/13 1:48 PM
            Resolved Resolved Complete Complete
            		3s 1 Adrienne Barwell (Inactive) 15/Jul/13 1:48 PM
            Complete Complete Complete Complete
            		4501d 16h 48m 1 11/Nov/25 5:36 AM
            Complete Complete Reopened Reopened
            		1s 1 11/Nov/25 5:36 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		11s 1 11/Nov/25 5:36 AM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Work Scheduled: