Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-256

One base Sofa Cushion lost by sales when collecting them

        Details

        • Type: Upholstery (8 weeks) Upholstery (8 weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • Plot:
          301 Mr Carey
        • ID Number:
          over phone
        • Order No:
          AS8190/5035
        • Make:
          Swift
        • Model:
          bordeaux
        • Stock_Number:
          28843
        • Serial:
          12798h
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Customer Code:
          HARL01
        • Park:
          Harlyn Sands
        • Postcode:
          PL28 8SQ

          Issue Links

          Same Van

          Upholstery (8 weeks) - Upholstery SWIFT-5399 Sofa Cushion - foam needs recovering

          • Over 8 Weeks - Over 8 Weeks
          • Complete

            Activity

            Ascending order - Click to sort in descending order
            Lorraine Pryor (Inactive) created issue -
            Lorraine Pryor (Inactive) made changes -
            Field Original Value New Value
            Link This issue Same Van SWIFT-5399 [ SWIFT-5399 ]
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            Sales collect all of the cushions from the site, and one base cushion was missing when they brought them back to winkleigh.
            I had to put one on order with springvale.
            Now waiting on the bill to come in from them.
            Show
            Lorraine Pryor (Inactive) added a comment - Sales collect all of the cushions from the site, and one base cushion was missing when they brought them back to winkleigh. I had to put one on order with springvale. Now waiting on the bill to come in from them.
            Lorraine Pryor (Inactive) made changes -
            Description This was reported to Steve while he was on site completing another repair.
            Adrienne Barwell (Inactive) made changes -
            Project Swift [ 10018 ] Pre-Owned [ 10050 ]
            Key SWIFT-5665 PREOW-256
            Workflow Surfbay [ 80367 ] Pre-Owned [ 80368 ]
            Status Open [ 1 ] Awaiting Quote [ 10006 ]
            Make Swift
            Category RTM [ 10043 ]
            Hire_or_Retail Retail [ 10251 ]
            Lorraine Pryor (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Lorraine Pryor (Inactive) made changes -
            Due Date 05/Jul/13 12/Jul/13
            Plot 301 301 Mr Carey
            Parts in 14/Mar/13 10:46 AM 12/Jul/13 4:12 PM
            Lorraine Pryor (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Lorraine Pryor (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Lorraine Pryor (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            Part was due to arrive on site on Friday 12th July.
            Show
            Lorraine Pryor (Inactive) added a comment - Part was due to arrive on site on Friday 12th July.
            Lorraine Pryor (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 12/Jul/13
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            Lorraine Pryor (Inactive) added a comment -
            When the bill comes in charge to stock no please.
            Show
            Lorraine Pryor (Inactive) added a comment - When the bill comes in charge to stock no please.
            Lorraine Pryor (Inactive) made changes -
            Order No AS8190/5035
            ID Number SBH003285 over phone
            Lorraine Pryor (Inactive) made changes -
            Attachment screenshot-1.jpg [ 45938 ]
            Hide
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            Lorraine Pryor (Inactive) added a comment -
            Look at this we still haven't received the invoice from accounts, when I do get it then I can charge this to sales.
            Show
            Lorraine Pryor (Inactive) added a comment - Look at this we still haven't received the invoice from accounts, when I do get it then I can charge this to sales.
            Lorraine Pryor (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Lorraine Pryor (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Mark Lock (Inactive) made changes -
            Workflow Pre-Owned [ 80368 ] Pre-Owned Ver 2.0 [ 100420 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Pre-Owned Ver 2.0 [ 100420 ] Pre-Owned Ver 2.5 [ 114125 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Awaiting Quote Awaiting Quote
            		3m 2s 1 Adrienne Barwell (Inactive) 15/Jul/13 3:11 PM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		1m 45s 1 Lorraine Pryor (Inactive) 15/Jul/13 3:12 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		34s 1 Lorraine Pryor (Inactive) 15/Jul/13 3:13 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		3s 1 Lorraine Pryor (Inactive) 15/Jul/13 3:13 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		7s 1 Lorraine Pryor (Inactive) 15/Jul/13 3:13 PM
            Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
            		30s 1 Lorraine Pryor (Inactive) 15/Jul/13 3:14 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		130d 1h 45m 1 Lorraine Pryor (Inactive) 22/Nov/13 3:59 PM
            Resolved Resolved Complete Complete
            		2s 1 Lorraine Pryor (Inactive) 22/Nov/13 3:59 PM
            Complete Complete Reopened Reopened
            		4371d 13h 36m 1 11/Nov/25 5:35 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		13s 1 11/Nov/25 5:35 AM

              People

              • Assignee:
                Lorraine Pryor (Inactive)
                Reporter:
                Lorraine Pryor (Inactive)
                Participants:
              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Parts in:
                  Work Scheduled: