Details
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Type:
Small Fittings (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Plot:335
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ID Number:sbh002702
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Order No:as8232/5035
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Model:Chamonix
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Stock_Number:28508
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Serial:10870H
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Size:36 x 12
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Status Colour:
Awaiting Quote
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Part Number:9832469
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Parts to be Returned:no
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Customer Code:Harl01
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Postcode:EX19 8DW
Issue Links
- Same Van
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PREOW-264
Top right back burner per submitted 19.07.13
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- Awaiting Quote
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Order No | sbh001024 per | |
| PER | sbh002684 | |
| Description |
SEE- screen shot of e-mail. We order the parts on prewo -221 and was told by sales/ bill the incorrect information. They need the top right burner and the grill knob. I have submitted a Per to get the correct part no as i can locate them on supercare |
|
| ID Number | AS80202/5035 AS8146/5035 | |
| Parts in | 13/Aug/13 3:24 PM |
| Attachment | IMG.pdf [ 47291 ] |
| Parts Required (others) |
Part number as requested 9828328 |
part no 1711628 |
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Lorraine Pryor (Inactive)
added a comment -
Permalink
Order placed today for part SBH002702
Show
Lorraine Pryor (Inactive)
added a comment - Order placed today for part SBH002702
| Attachment | screenshot-1.jpg [ 47292 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Priority | Over 6 Weeks [ 27 ] | Normal [ 21 ] |
| ID Number | sbh002702 |
| Summary | Top Black burner plate was missing | Top Black burner plate was missing --charge stock 28508 |
| Due Date | 10/Oct/13 |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | IMG_0001.pdf [ 47293 ] |
| Attachment | IMG_0001.pdf [ 47293 ] |
checked on swift and part due in next week w/c 26.058.13
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Lorraine Pryor (Inactive)
added a comment - checked on swift and part due in next week w/c 26.058.13
| Attachment | screenshot-2.jpg [ 47614 ] |
| Parts Expected | 28/Aug/13 |
d/n 57168
p/n 9828328 the part number that was actually received was 9831733
p/n 9828328 the part number that was actually received was 9831733
Show
Linda Trunkfield (Inactive)
added a comment - - edited d/n 57168
p/n 9828328 the part number that was actually received was 9831733
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 30/Aug/13 2:46 PM |
| Plot | 335 |
Incorrect part.
We have today been sent what should of been part no 9828328, when its been opened they have give us part 9831733 which is not what we ordered.
Linda is going to take photos and report this to swift and get the correct part sent to us.
Linda is going to take photos and report this to swift and get the correct part sent to us.
Show
Lorraine Pryor (Inactive)
added a comment - We have today been sent what should of been part no 9828328, when its been opened they have give us part 9831733 which is not what we ordered.
Linda is going to take photos and report this to swift and get the correct part sent to us.
PRN DONE SBH000350
Show
Linda Trunkfield (Inactive)
added a comment - PRN DONE SBH000350
| Parts Required (others) | part no 1711628 |
NEW PART ORDERED
Show
Linda Trunkfield (Inactive)
added a comment - NEW PART ORDERED
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Order No | as8232/5035 |
I have scanned the invoice for the incorrect part to jira, linda has ordered the new part as of 03.10.13.
No part number put on jira.
No part number put on jira.
Show
Lorraine Pryor (Inactive)
added a comment - I have scanned the invoice for the incorrect part to jira, linda has ordered the new part as of 03.10.13.
No part number put on jira.
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | IMG.pdf [ 49429 ] |
d/n 59871
p/n 9828328
p/n 9828328
Show
Linda Trunkfield (Inactive)
added a comment - d/n 59871
p/n 9828328
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
Incorrect parts sent again, I have spoken to Helen she said to to put in a per and ask for the caps for part number 9828328 which I have done see PER SBH001069, I have asked that once they have the part number that they place the part on order and post it to me.
Show
Linda Trunkfield (Inactive)
added a comment - - edited Incorrect parts sent again, I have spoken to Helen she said to to put in a per and ask for the caps for part number 9828328 which I have done see PER SBH001069, I have asked that once they have the part number that they place the part on order and post it to me.
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Attachment | screenshot-3.jpg [ 50069 ] |
| Part Number | 9832469 |
Swift have no come back with the part number 9832569 and an order has been raised on SBH002787
Show
Linda Trunkfield (Inactive)
added a comment - Swift have no come back with the part number 9832569 and an order has been raised on SBH002787
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
I have today been given an invoice for part no 9828328, which was incorrect.
I will charge this part to the stock no, it looks like we are still waiting for correct part to come in as per Linda notes dated 31.10.13
I will charge this part to the stock no, it looks like we are still waiting for correct part to come in as per Linda notes dated 31.10.13
Show
Lorraine Pryor (Inactive)
added a comment - I have today been given an invoice for part no 9828328, which was incorrect.
I will charge this part to the stock no, it looks like we are still waiting for correct part to come in as per Linda notes dated 31.10.13
| Attachment | IMG.pdf [ 50732 ] |
| Attachment | screenshot-4.jpg [ 51103 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 30/Aug/13 2:46 PM | 18/Nov/13 2:46 PM |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
Part have been received and post to the park today.
Show
Lorraine Pryor (Inactive)
added a comment - Part have been received and post to the park today.
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | IMG.pdf [ 51108 ] |
| Workflow | Pre-Owned [ 80921 ] | Pre-Owned Ver 2.0 [ 100680 ] |
| Attachment | IMG.pdf [ 52065 ] |
I have charged invoice in 0001494911-I to stock no 28508
Show
Lorraine Pryor (Inactive)
added a comment - I have charged invoice in 0001494911-I to stock no 28508
| Workflow | Pre-Owned Ver 2.0 [ 100680 ] | Pre-Owned Ver 2.5 [ 114358 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
7s | 2 | Linda Trunkfield (Inactive) | 22/Oct/13 4:33 PM | |||||
|
8d 22h 33m | 3 | Linda Trunkfield (Inactive) | 31/Oct/13 1:56 PM | |||||
|
52s | 3 | Linda Trunkfield (Inactive) | 31/Oct/13 1:56 PM | |||||
|
15s | 3 | Linda Trunkfield (Inactive) | 31/Oct/13 1:56 PM | |||||
|
39d 1h 50m | 3 | Lorraine Pryor (Inactive) | 18/Nov/13 1:16 PM | |||||
|
46d 23h 23m | 3 | Lorraine Pryor (Inactive) | 18/Nov/13 1:16 PM | |||||
|
34s | 3 | Lorraine Pryor (Inactive) | 18/Nov/13 1:16 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 18/Nov/13 1:16 PM | |||||
|
4210d 6h 6m | 1 | 29/May/25 8:22 PM | ||||||
|
59m 14s | 3 | 29/May/25 8:23 PM |
