Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-376

The customer has advised that the corner capping needs re-sealing - charge 29112

        Details

        • Type: Gutters/Downpipes/Corner Cappings (8 Weeks) Gutters/Downpipes/Corner Cappings (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • ID Number:
          sbh002740
        • Order No:
          AS8277/5035 889743
        • Make:
          Swift
        • Model:
          Bordeaux
        • Stock_Number:
          29112
        • Serial:
          13724H
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          1707270
        • PER:
          SBH001036
        • Customer Code:
          nort07
        • Park:
          North Upton Farm
        • Postcode:
          TQ7 3AB

          Description

          This is transport damage and Emma would like it done as goodwill
          1. CCF09122013_00016.jpg
            805 kB
          2. CCF30082013_00004.jpg
            1.09 MB
          3. screenshot-1.jpg
            125 kB

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		46s 1 Linda Trunkfield (Inactive) 19/Aug/13 11:06 AM
            Parts Recieved Parts Recieved Resolved Resolved
            		6s 1 Linda Trunkfield (Inactive) 24/Sep/13 1:56 PM
            Reopened Reopened Submitted Submitted
            		11d 22h 16m 2 Linda Trunkfield (Inactive) 17/Oct/13 11:00 AM
            Submitted Submitted Acknowledged Acknowledged
            		12s 3 Linda Trunkfield (Inactive) 17/Oct/13 11:01 AM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		12s 3 Linda Trunkfield (Inactive) 17/Oct/13 11:01 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		8s 2 Linda Trunkfield (Inactive) 17/Oct/13 11:01 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		12d 10h 3m 2 Adrienne Barwell (Inactive) 18/Oct/13 3:38 PM
            Resolved Resolved Reopened Reopened
            		6s 2 Adrienne Barwell (Inactive) 29/Nov/13 11:13 AM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		3s 1 Adrienne Barwell (Inactive) 29/Nov/13 11:13 AM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Adrienne Barwell (Inactive) 29/Nov/13 11:13 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		3s 1 Adrienne Barwell (Inactive) 29/Nov/13 11:13 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		12d 23h 5m 4 Adrienne Barwell (Inactive) 29/Nov/13 11:13 AM
            Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
            		13s 1 Adrienne Barwell (Inactive) 29/Nov/13 11:13 AM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		52d 23m 3 Adrienne Barwell (Inactive) 09/Dec/13 3:01 PM
            Resolved Resolved Complete Complete
            		27s 2 Adrienne Barwell (Inactive) 09/Dec/13 3:02 PM
            Complete Complete Reopened Reopened
            		4210d 23h 4m 2 28/May/25 6:02 PM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		14s 2 28/May/25 6:02 PM
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Pre-Owned Ver 2.0 [ 100342 ] Pre-Owned Ver 2.5 [ 114226 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF09122013_00016.jpg [ 52254 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Keith advises that this is already complete
            Show
            Adrienne Barwell (Inactive) added a comment - Keith advises that this is already complete
            Mark Lock (Inactive) made changes -
            Workflow Pre-Owned [ 84132 ] Pre-Owned Ver 2.0 [ 100342 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 23/Oct/13 05/Dec/13
            Adrienne Barwell (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Adrienne Barwell (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Adrienne Barwell (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Adrienne Barwell (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Adrienne Barwell (Inactive) made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Reopened [ 4 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Project Swift [ 10018 ] Pre-Owned [ 10050 ]
            Key SWIFT-5804 PREOW-376
            Workflow Surfbay [ 80940 ] Pre-Owned [ 84132 ]
            Make Swift
            Category SurfBay Attending [ 10042 ]
            Hire_or_Retail Retail [ 10251 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 23/Oct/13
            Linda Trunkfield (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Linda Trunkfield (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Linda Trunkfield (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Linda Trunkfield (Inactive) made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Linda Trunkfield (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            Hide
            Permalink
            Linda Trunkfield (Inactive) added a comment -
            corner capping received

            d/n 60266
            p/n 1707270
            Show
            Linda Trunkfield (Inactive) added a comment - corner capping received d/n 60266 p/n 1707270
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            order ack 891956 due w/c 30/09/13
            Show
            Adrienne Barwell (Inactive) added a comment - order ack 891956 due w/c 30/09/13
            Linda Trunkfield (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Hide
            Permalink
            Linda Trunkfield (Inactive) added a comment -
            Steve found some capping and took it with him and completed the repair while he was there
            Show
            Linda Trunkfield (Inactive) added a comment - Steve found some capping and took it with him and completed the repair while he was there
            Adrienne Barwell (Inactive) made changes -
            Parts Expected 23/Sep/13
            Order No AS8277/5035 AS8277/5035 889743
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Order Ack 889743 due w/c 23/09/13
            Show
            Adrienne Barwell (Inactive) added a comment - Order Ack 889743 due w/c 23/09/13
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Claire Folland made changes -
            Order No AS8277/5035
            Hide
            Permalink
            Claire Folland added a comment -
            placed corner capping on order
            Show
            Claire Folland added a comment - placed corner capping on order
            Claire Folland made changes -
            Attachment screenshot-1.jpg [ 48429 ]
            Claire Folland made changes -
            ID Number sbh002740
            Work Scheduled 28/Aug/13
            Part Number 1707270
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF30082013_00004.jpg [ 47776 ]
            Adrienne Barwell (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Adrienne Barwell (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 28/Aug/13
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Keith advises that we need new as the foam is not sealing
            Paperwork passed to customer care team
            Show
            Adrienne Barwell (Inactive) added a comment - Keith advises that we need new as the foam is not sealing Paperwork passed to customer care team
            Linda Trunkfield (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Linda Trunkfield (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Linda Trunkfield (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Linda Trunkfield (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Linda Trunkfield (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Linda Trunkfield (Inactive) made changes -
            Field Original Value New Value
            Summary The customer has advised that the corner capping needs re-sealing The customer has advised that the corner capping needs re-sealing - charge 29112
            Description I have a spare gutter bracket so I will do a worksheet for our engineer to attend when we go out to replace the panels and retrofit the doors. This is transport damage and Emma would like it done as goodwill
            Linda Trunkfield (Inactive) created issue -

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Parts Expected:
                  Work Scheduled: