Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-377

The customer has advised that the exterior door handles have corroded - charge 26537

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • Plot:
          83
        • Order No:
          AS8207/5035
        • Make:
          abi
        • Model:
          Roselle
        • Serial:
          1330828
        • Size:
          36x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Customer Code:
          MERR01
        • Park:
          merrybee
        • Postcode:
          TA8 2RD

          Description

          The customer was told he could have a three year extended warranty but was never issued with a booklet or any documentation ( Dougie told me he had the extended warranty and also that he had never issued a booklet)- Dougie has called and advised that the customer has reported that the exterior door handles have corroded.

          We will have to go out as goodwill and complete the repair as the customer has the warranty until 2015
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            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		41m 25s 1 Linda Trunkfield (Inactive) 24/Jul/13 4:44 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		1h 36m 1 Claire Folland 10/Sep/13 1:05 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		3d 3h 9m 1 Adrienne Barwell (Inactive) 13/Sep/13 4:15 PM
            Resolved Resolved Reopened Reopened
            		2m 40s 1 Adrienne Barwell (Inactive) 23/Sep/13 11:17 AM
            Reopened Reopened Submitted Submitted
            		24d 5h 27m 1 Linda Trunkfield (Inactive) 17/Oct/13 4:45 PM
            Submitted Submitted Acknowledged Acknowledged
            		20s 2 Linda Trunkfield (Inactive) 17/Oct/13 4:45 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		10s 2 Linda Trunkfield (Inactive) 17/Oct/13 4:45 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		54d 16h 56m 2 Linda Trunkfield (Inactive) 24/Oct/13 2:58 PM
            Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
            		4d 23h 33m 1 Adrienne Barwell (Inactive) 29/Oct/13 1:31 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		16d 16h 3m 2 Adrienne Barwell (Inactive) 05/Nov/13 10:34 AM
            Resolved Resolved Complete Complete
            		14s 1 Adrienne Barwell (Inactive) 05/Nov/13 10:35 AM
            Complete Complete Complete Complete
            		4222d 6h 26m 1 28/May/25 6:02 PM
            Complete Complete Reopened Reopened
            		18s 1 28/May/25 6:02 PM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		12s 1 28/May/25 6:02 PM

              People

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                Dates

                • Due:
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