Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-377

The customer has advised that the exterior door handles have corroded - charge 26537

    Details

    • Type: Floor (8 Weeks) Floor (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Not defined
    • Plot:
      83
    • Order No:
      AS8207/5035
    • Make:
      abi
    • Model:
      Roselle
    • Serial:
      1330828
    • Size:
      36x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Customer Code:
      MERR01
    • Park:
      merrybee
    • Postcode:
      TA8 2RD

      Description

      The customer was told he could have a three year extended warranty but was never issued with a booklet or any documentation ( Dougie told me he had the extended warranty and also that he had never issued a booklet)- Dougie has called and advised that the customer has reported that the exterior door handles have corroded.

      We will have to go out as goodwill and complete the repair as the customer has the warranty until 2015
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        Activity

        anonymous
        28/May/25 6:02 PM
        Status Change
        Awaiting Quote
        12 seconds
        anonymous
        28/May/25 6:02 PM
        Status Change
        18 seconds
        anonymous
        28/May/25 6:02 PM
        Status Change
        6 months and 3 weeks and 2 days and 7 hours and 26 minutes and 52 seconds
        05/Nov/13 10:35 AM
        Status Change
        14 seconds
        05/Nov/13 10:34 AM
        Engineer Scheduled
        Status Change
        6 days and 21 hours and 3 minutes and 35 seconds
        29/Oct/13 1:31 PM
        Parts Recieved
        Status Change
        Engineer Scheduled
        4 days and 22 hours and 33 minutes and 17 seconds
        24/Oct/13 2:58 PM
        Parts ordered
        Status Change
        Parts Recieved
        6 days and 22 hours and 12 minutes and 8 seconds
        17/Oct/13 4:45 PM
        Acknowledged
        Status Change
        Parts ordered
        6 seconds
        17/Oct/13 4:45 PM
        Status Change
        Acknowledged
        17 seconds
        17/Oct/13 4:45 PM
        Status Change
        3 weeks and 3 days and 5 hours and 27 minutes and 41 seconds
        23/Sep/13 11:17 AM
        Status Change
        2 minutes and 40 seconds
        23/Sep/13 11:15 AM
        Engineer Scheduled
        Status Change
        1 week and 2 days and 18 hours and 59 minutes and 47 seconds
        13/Sep/13 4:15 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        3 days and 3 hours and 9 minutes and 56 seconds
        10/Sep/13 1:05 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        1 hour and 36 minutes and 42 seconds
        10/Sep/13 11:28 AM
        Parts ordered
        Status Change
        Parts Recieved
        1 month and 2 weeks and 2 days and 18 hours and 44 minutes and 27 seconds
        24/Jul/13 4:44 PM
        Acknowledged
        Status Change
        Parts ordered
        4 seconds
        24/Jul/13 4:44 PM
        Status Change
        Acknowledged
        3 seconds
        Transition Owner Before Transition Transition After Transition Response Time
        24/Jul/13 4:44 PM
        Status Change
        41 minutes and 25 seconds

          People

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            Dates

            • Due:
              Created:
              Updated:
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