Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-422

cooker has chips on the hob grills and a big chunk missing - charge 28905

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Awaiting Quote
        • Priority: Over 6 Weeks Over 6 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • Plot:
          19
        • ID Number:
          sbh003515
        • Order No:
          AS8351/5035
        • Make:
          Swift
        • Model:
          Bordeaux
        • Stock_Number:
          28905
        • Serial:
          12857h
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Part Number:
          9827914
        • Customer Code:
          porl01
        • Park:
          Porlock
        • Postcode:
          TA24 8NS
        1. Keith 18.9.13 007.jpg
          1.19 MB
        2. Keith 18.9.13 008.jpg
          1.22 MB
        3. Keith 18.9.13 009.jpg
          1.20 MB
        4. screenshot-1.jpg
          144 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Attachment Keith 18.9.13 007.jpg [ 48967 ]
          Attachment Keith 18.9.13 008.jpg [ 48968 ]
          Attachment Keith 18.9.13 009.jpg [ 48969 ]
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number sbh003515
          Linda Trunkfield (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Linda Trunkfield (Inactive) added a comment -
          Rejected as this should have been picked up on PDI
          Show
          Linda Trunkfield (Inactive) added a comment - Rejected as this should have been picked up on PDI
          Linda Trunkfield (Inactive) made changes -
          Status Acknowledged [ 10005 ] Rejected [ 10002 ]
          Hide
          Permalink
          Linda Trunkfield (Inactive) added a comment -
          Adrienne has authorised me to order x 2 pan stands
          Show
          Linda Trunkfield (Inactive) added a comment - Adrienne has authorised me to order x 2 pan stands
          Linda Trunkfield (Inactive) made changes -
          Summary cooker has chips on the hob grills and a big chunk missing cooker has chips on the hob grills and a big chunk missing - charge 28905
          Linda Trunkfield (Inactive) made changes -
          Part Number 9827914
          Linda Trunkfield (Inactive) made changes -
          Order No AS8351/5035
          Linda Trunkfield (Inactive) made changes -
          Status Rejected [ 10002 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Linda Trunkfield (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Linda Trunkfield (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Linda Trunkfield (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Linda Trunkfield (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 6 Weeks [ 27 ]
          Adrienne Barwell (Inactive) made changes -
          Project Swift [ 10018 ] Pre-Owned [ 10050 ]
          Key SWIFT-5895 PREOW-422
          Workflow Surfbay [ 83180 ] Pre-Owned [ 84636 ]
          Make Swift
          Category RTM [ 10043 ]
          Hire_or_Retail Retail [ 10251 ]
          Hide
          Permalink
          Linda Trunkfield (Inactive) added a comment -
          d/n 62589
          p/n 9827914
          Show
          Linda Trunkfield (Inactive) added a comment - d/n 62589 p/n 9827914
          Linda Trunkfield (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Linda Trunkfield (Inactive) made changes -
          Model bordeaux Bordeaux
          Hide
          Permalink
          Linda Trunkfield (Inactive) added a comment -
          posted to site
          Show
          Linda Trunkfield (Inactive) added a comment - posted to site
          Linda Trunkfield (Inactive) made changes -
          Attachment screenshot-1.jpg [ 51762 ]
          Hide
          Permalink
          Linda Trunkfield (Inactive) added a comment -
          charged to 28905
          Show
          Linda Trunkfield (Inactive) added a comment - charged to 28905
          Linda Trunkfield (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Linda Trunkfield (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Mark Lock (Inactive) made changes -
          Workflow Pre-Owned [ 84636 ] Pre-Owned Ver 2.0 [ 100653 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Pre-Owned Ver 2.0 [ 100653 ] Pre-Owned Ver 2.5 [ 114329 ]
          made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		18h 30m 1 Adrienne Barwell (Inactive) 24/Sep/13 9:44 AM
          Acknowledged Acknowledged Rejected Rejected
          		27s 1 Linda Trunkfield (Inactive) 26/Sep/13 1:57 PM
          Rejected Rejected Resolved Resolved
          		32d 21h 17m 1 Linda Trunkfield (Inactive) 29/Oct/13 10:15 AM
          Resolved Resolved Reopened Reopened
          		7s 1 Linda Trunkfield (Inactive) 29/Oct/13 10:15 AM
          Reopened Reopened Submitted Submitted
          		22s 1 Linda Trunkfield (Inactive) 29/Oct/13 10:16 AM
          Submitted Submitted Acknowledged Acknowledged
          		2d 4h 12m 2 Linda Trunkfield (Inactive) 29/Oct/13 10:16 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		5s 1 Linda Trunkfield (Inactive) 29/Oct/13 10:16 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		22d 2h 26m 1 Linda Trunkfield (Inactive) 20/Nov/13 12:42 PM
          Parts Recieved Parts Recieved Resolved Resolved
          		7d 22h 1m 1 Linda Trunkfield (Inactive) 28/Nov/13 10:44 AM
          Resolved Resolved Complete Complete
          		4s 1 Linda Trunkfield (Inactive) 28/Nov/13 10:44 AM
          Complete Complete Complete Complete
          		4365d 18h 55m 1 11/Nov/25 5:39 AM
          Complete Complete Reopened Reopened
          		1s 1 11/Nov/25 5:39 AM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		19s 1 11/Nov/25 5:40 AM

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              Dates

              • Due:
                Created:
                Updated: