Details
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Type:
Oven (2 Weeks)
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Status: Awaiting Quote
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Priority:
High
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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ID Number:W28062
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Order No:AS8390/5035
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Model:CHAMPAGNE
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Stock_Number:26120
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Serial:5495H
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Status Colour:
Awaiting Quote
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Customer Code:PRIVATE OWNER
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Park:CAROL DIGBY
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Postcode:PL32 9SW
Activity
| Field | Original Value | New Value |
|---|---|---|
| Priority | Critical [ 24 ] | High [ 23 ] |
| Category | Manufacturer Attending [ 10045 ] | Goodwill [ 10046 ] |
| Work Scheduled | 16/Mar/11 | 26/Nov/13 |
| Stock_Number | 26120 | |
| Order No | AS7051/5035 |
| ID Number | sbh001711 |
| Attachment | CCF21032011_00000.jpg [ 51367 ] |
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Adrienne Barwell (Inactive)
added a comment -
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Still problems with the boiler, Keith has gone back to the site and tried everything he can think to change but no difference. We have tried to change the mixer taps and the shower head to see if the problem is with the shower rather than the boiler but still no luck. I am now going to get Keith working on boilers that have come back from River Valley and get him to make a good boiler from them. We will then go back to Carol Digby's and swap the boiler and see if this makes a difference.
Show
Adrienne Barwell (Inactive)
added a comment - Still problems with the boiler, Keith has gone back to the site and tried everything he can think to change but no difference. We have tried to change the mixer taps and the shower head to see if the problem is with the shower rather than the boiler but still no luck. I am now going to get Keith working on boilers that have come back from River Valley and get him to make a good boiler from them. We will then go back to Carol Digby's and swap the boiler and see if this makes a difference.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Workflow | Surfbay [ 85059 ] | Manufacturers ver 2.0 [ 92332 ] |
| Project | Swift [ 10018 ] | Pre-Owned [ 10050 ] |
| Key | SWIFT-6067 | PREOW-447 |
| Workflow | Manufacturers ver 2.0 [ 92332 ] | Pre-Owned [ 99025 ] |
| Category | Goodwill [ 10046 ] |
Keith has been out to fit a new boiler but the flue elbow is different, I spoke to Sam at Morco who advised that a new flue would be needed and the flue now needs to be angled 3deg downwards ( I would suggest that Keith speaks to Morco if he does not understand this as this information sounded quite important.
The part required is a complete flue kit RSF003 ( Arleigh N250/2 ) however after speaking to Keith he has advised that he needs another elbow another x 2 clamps and an extension kit - this is what the flue kit consists of so I am just going to order x 2 flue kits and this will then give Keith all the parts he needs.
The part required is a complete flue kit RSF003 ( Arleigh N250/2 ) however after speaking to Keith he has advised that he needs another elbow another x 2 clamps and an extension kit - this is what the flue kit consists of so I am just going to order x 2 flue kits and this will then give Keith all the parts he needs.
Show
Linda Trunkfield (Inactive)
added a comment - - edited Keith has been out to fit a new boiler but the flue elbow is different, I spoke to Sam at Morco who advised that a new flue would be needed and the flue now needs to be angled 3deg downwards ( I would suggest that Keith speaks to Morco if he does not understand this as this information sounded quite important.
The part required is a complete flue kit RSF003 ( Arleigh N250/2 ) however after speaking to Keith he has advised that he needs another elbow another x 2 clamps and an extension kit - this is what the flue kit consists of so I am just going to order x 2 flue kits and this will then give Keith all the parts he needs.
parts ordered with Morco
Show
Linda Trunkfield (Inactive)
added a comment - parts ordered with Morco
| ID Number | W28062 | |
| Order No | AS8390/5035 |
| Attachment | screenshot-1.jpg [ 51645 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
parts received
Show
Adrienne Barwell (Inactive)
added a comment - parts received
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 26/Nov/13 | 29/Nov/13 |
keith advised that he has replaced the boiler and flue and everything is now working properly.
Show
Adrienne Barwell (Inactive)
added a comment - keith advised that he has replaced the boiler and flue and everything is now working properly.
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF02122013_00008.jpg [ 51894 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned [ 99025 ] | Pre-Owned Ver 2.0 [ 100719 ] |
| Workflow | Pre-Owned Ver 2.0 [ 100719 ] | Pre-Owned Ver 2.5 [ 114383 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3m 40s | 1 | Adrienne Barwell (Inactive) | 22/Nov/13 1:48 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 22/Nov/13 1:48 PM | |||||
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4s | 1 | Adrienne Barwell (Inactive) | 22/Nov/13 1:48 PM | |||||
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7d 2h 54m | 1 | Adrienne Barwell (Inactive) | 29/Nov/13 4:43 PM | |||||
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16s | 1 | Adrienne Barwell (Inactive) | 29/Nov/13 4:44 PM | |||||
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34s | 1 | Adrienne Barwell (Inactive) | 29/Nov/13 4:44 PM | |||||
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2d 18h 55m | 1 | Adrienne Barwell (Inactive) | 02/Dec/13 11:39 AM | |||||
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4195d 5h 26m | 1 | 28/May/25 6:06 PM | ||||||
|
6s | 1 | 28/May/25 6:06 PM | ||||||
|
11s | 1 | 28/May/25 6:06 PM |
