Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-499

The customer advised that Emma had organised a grill pan but unfortunately it is too big

    Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Park_Company:
       Not defined
    • ID Number:
      SBH002877
    • Order No:
      AS8518/5035
    • Make:
      Swift
    • Model:
      Moselle
    • Stock_Number:
      28596
    • Size:
      38 x 12
    • Status Colour:
      Complete Complete
    • Part Number:
      9822289 pan 9825247 handle 9822291 trivet
    • Customer Code:
      varc01
    • Park:
      Private Land Mrs Varcoe
    • Postcode:
      PL26 7BD

      Description

      Mrs Varcoe
      Selsdon
      Tralawth Road
      Polgooth
      PL26 7BD
      0172661690 OR 07922882251

        Activity

        Linda Trunkfield (Inactive) created issue -
        Linda Trunkfield (Inactive) made changes -
        Field Original Value New Value
        Order No AS8512/5035
        Linda Trunkfield (Inactive) made changes -
        Description grill pan 9822289
        handle 9822290
        trivet 9822291
        Mrs Varcoe
        Selsdon
        Tralawth Road
        Polgooth
        PL26 7BD
        Linda Trunkfield (Inactive) made changes -
        Description Mrs Varcoe
        Selsdon
        Tralawth Road
        Polgooth
        PL26 7BD
        Mrs Varcoe
        Selsdon
        Tralawth Road
        Polgooth
        PL26 7BD
        0172661690 OR 07922882251
        Linda Trunkfield (Inactive) made changes -
        Part Number 9822289 pan 9822290 handle 9822291 trivet
        Linda Trunkfield (Inactive) made changes -
        Part Number 9822289 pan 9822290 handle 9822291 trivet 9822289 pan 9825247 handle 9822291 trivet
        Linda Trunkfield (Inactive) made changes -
        Attachment screenshot-1.jpg [ 55506 ]
        Linda Trunkfield (Inactive) made changes -
        ID Number SBH002877
        Order No AS8512/5035 AS8518/5035
        Linda Trunkfield (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Linda Trunkfield (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Linda Trunkfield (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Customer would like us to attend on 5th 6th or 7th of March, I have advised that we are still waiting for parts- I have said that Linda will give them a chase and then give Mrs Varcoe a call back to confirm a visit date with her
        Show
        Adrienne Barwell (Inactive) added a comment - Customer would like us to attend on 5th 6th or 7th of March, I have advised that we are still waiting for parts- I have said that Linda will give them a chase and then give Mrs Varcoe a call back to confirm a visit date with her
        Hide
        Linda Trunkfield (Inactive) added a comment -
        d/n 67341
        p/n 9822291 trivet + 9825247 handle

        Grill pan still os
        Show
        Linda Trunkfield (Inactive) added a comment - d/n 67341 p/n 9822291 trivet + 9825247 handle Grill pan still os
        Hide
        Claire Folland added a comment -
        delivery note 68069
        9822289 grill pan in stock
        Show
        Claire Folland added a comment - delivery note 68069 9822289 grill pan in stock
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Parts in 12/Mar/14 11:52 AM
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Adrienne Barwell (Inactive) made changes -
        Work Scheduled 28/Mar/14
        Adrienne Barwell (Inactive) made changes -
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Hide
        Linda Trunkfield (Inactive) added a comment -
        van charged
        Show
        Linda Trunkfield (Inactive) added a comment - van charged
        Hide
        Adrienne Barwell (Inactive) added a comment -
        delivered by Keith
        Show
        Adrienne Barwell (Inactive) added a comment - delivered by Keith
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Pre-Owned Ver 2.0 [ 102914 ] Pre-Owned Ver 2.5 [ 114431 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        2d 23h 16m 1 Linda Trunkfield (Inactive) 17/Feb/14 1:18 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        2s 1 Linda Trunkfield (Inactive) 17/Feb/14 1:18 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        5s 1 Linda Trunkfield (Inactive) 17/Feb/14 1:18 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        22d 22h 34m 1 Claire Folland 12/Mar/14 11:52 AM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        9d 3h 56m 1 Adrienne Barwell (Inactive) 21/Mar/14 3:48 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        36m 18s 1 Adrienne Barwell (Inactive) 21/Mar/14 4:25 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        9d 21h 15m 1 Adrienne Barwell (Inactive) 31/Mar/14 2:40 PM
        Resolved Resolved Complete Complete
        36s 1 Adrienne Barwell (Inactive) 31/Mar/14 2:41 PM

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
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