Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-506

customer only getting mild warm water, shower is cold water

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Not defined
        • Make:
          Swift
        • Model:
          moselle
        • Stock_Number:
          28968
        • Size:
          30x12
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Customer Code:
          PERR16
        • Park:
          Perronporth
        • Postcode:
          TR6 0AE

          Description

          Mr Everitt 07769175017

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Hide
            Permalink
            Claire Folland added a comment -
            Josh has agreed to cover under warranty
            Show
            Claire Folland added a comment - Josh has agreed to cover under warranty
            Claire Folland made changes -
            Field Original Value New Value
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Claire Folland made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Claire Folland made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Claire Folland made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Parts in 07/Mar/14 2:12 PM
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Work Scheduled 10/Mar/14
            Adrienne Barwell (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            comp by Keith
            Show
            Adrienne Barwell (Inactive) added a comment - comp by Keith
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF12032014_00011.jpg [ 57007 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Pre-Owned Ver 2.0 [ 103658 ] Pre-Owned Ver 2.5 [ 114415 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		28m 46s 1 Claire Folland 07/Mar/14 2:12 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Claire Folland 07/Mar/14 2:12 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		3s 1 Claire Folland 07/Mar/14 2:12 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		5s 1 Claire Folland 07/Mar/14 2:12 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		7s 1 Claire Folland 07/Mar/14 2:13 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		8m 10s 1 Adrienne Barwell (Inactive) 07/Mar/14 2:21 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		5d 1h 46m 1 Adrienne Barwell (Inactive) 12/Mar/14 4:08 PM
            Resolved Resolved Complete Complete
            		24s 1 Adrienne Barwell (Inactive) 12/Mar/14 4:08 PM
            Complete Complete Reopened Reopened
            		4362d 17h 25m 1 20/Feb/26 9:33 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		5s 1 20/Feb/26 9:34 AM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Parts in:
                  Work Scheduled: