Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Make:BK
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Model:Sheraton
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Stock_Number:29845
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Size:38 x 12
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Status Colour:
Awaiting Quote
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Additional Contact Details:Mr David Guenigault 07740187632
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Customer Code:GUEN01
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Park:Private land Highfield House
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Postcode:EX22 7EE
Description
Emma has asked us to attend she would normally have sent Derek but he is off sick
Activity
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Ellie W (Inactive)
added a comment -
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Work completed by Steve 14.10.14
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Ellie W (Inactive)
added a comment - Work completed by Steve 14.10.14
Glass has been replaced in van and the original glass has been brought back to Winkleigh so the Window Doctor can re-build the doors
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Maureen Hooper (Inactive)
added a comment - Glass has been replaced in van and the original glass has been brought back to Winkleigh so the Window Doctor can re-build the doors
The customer has sent an e-mail complaining that no communication was made regarding the appointment that we did not turn up to yesterday, I have spoken to Maureen who confirmed that she did actually ring the customer at about 9.30 yesterday to advise that the weather was not suitable.
I have responded to the e-mail and asked if we could re-attend next Tuesday and await a response
I have responded to the e-mail and asked if we could re-attend next Tuesday and await a response
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Adrienne Barwell (Inactive)
added a comment - The customer has sent an e-mail complaining that no communication was made regarding the appointment that we did not turn up to yesterday, I have spoken to Maureen who confirmed that she did actually ring the customer at about 9.30 yesterday to advise that the weather was not suitable.
I have responded to the e-mail and asked if we could re-attend next Tuesday and await a response
Phoned this morning to advise that the weather is too windy for this job, so if weather eases the engineer will call in later in the day
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Maureen Hooper (Inactive)
added a comment - Phoned this morning to advise that the weather is too windy for this job, so if weather eases the engineer will call in later in the day
Phoned to check that Thursday 9.10.14 is convenient for us to replace the glass in his doors, weather permitting, got no answer so I have left a message on his answer phone asking for a call-back
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Maureen Hooper (Inactive)
added a comment - Phoned to check that Thursday 9.10.14 is convenient for us to replace the glass in his doors, weather permitting, got no answer so I have left a message on his answer phone asking for a call-back
Darren is finding out whether RGB can produce the glass for this unit
420x1690
420x1690
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Adrienne Barwell (Inactive)
added a comment - Darren is finding out whether RGB can produce the glass for this unit
420x1690