Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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Make:BK
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Model:Sheraton
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Stock_Number:29845
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Size:38 x 12
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Status Colour:
Awaiting Quote
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Customer Code:GUEN01
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Park:Private land Highfield House
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Postcode:EX22 7EE
Description
Emma has asked us to attend she would normally have sent Derek but he is off sick
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Steve 12.3.14 008.jpg [ 61623 ] | |
| Attachment | Steve 12.3.14 009.jpg [ 61624 ] | |
| Attachment | Steve 12.3.14 010.jpg [ 61625 ] |
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Adrienne Barwell (Inactive)
added a comment -
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ceiling boards and wallboards now in stock
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Adrienne Barwell (Inactive)
added a comment - ceiling boards and wallboards now in stock
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
Keith and Steve will be visiting on Friday 7th Pm to replace wallboards and refit the door (they will re-assess the ceiling boards and report back)
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Adrienne Barwell (Inactive)
added a comment - Keith and Steve will be visiting on Friday 7th Pm to replace wallboards and refit the door (they will re-assess the ceiling boards and report back)
| Attachment | CCF10062014_00012.jpg [ 63912 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
parts in stock, just waiting for the glass for the doors to arrive (ordered by Darren)
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Adrienne Barwell (Inactive)
added a comment - parts in stock, just waiting for the glass for the doors to arrive (ordered by Darren)
Chased Darren for the glass, he thinks it might be in stock, and will send the invoice across so I can check the sizes
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Adrienne Barwell (Inactive)
added a comment - Chased Darren for the glass, he thinks it might be in stock, and will send the invoice across so I can check the sizes
The invoice does not relate to the order this glass, I have asked him to give me the order details so that I can get Maureen to chase the bits. Awaiting details from Darren
Show
Adrienne Barwell (Inactive)
added a comment - The invoice does not relate to the order this glass, I have asked him to give me the order details so that I can get Maureen to chase the bits. Awaiting details from Darren
Darren has advised that the door glass has been delivered and is in the main workshop
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Adrienne Barwell (Inactive)
added a comment - Darren has advised that the door glass has been delivered and is in the main workshop
| Attachment | screenshot-1.jpg [ 68477 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 11/Mar/14 | 04/Aug/14 |
I have e-mailed David to advise we are coming
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed David to advise we are coming
Dave has advised that he does not want to accept plain glass in the door, he wants etched glass and if we cannot do this he expects the other windows to be replaced to match.
I have spoken to Darren he does not want to go down the route with Anglian which will be really expensive, he thinks that I need to make Emma aware and for her to offer a deal to the customer.
I have spoken to Darren he does not want to go down the route with Anglian which will be really expensive, he thinks that I need to make Emma aware and for her to offer a deal to the customer.
Show
Adrienne Barwell (Inactive)
added a comment - Dave has advised that he does not want to accept plain glass in the door, he wants etched glass and if we cannot do this he expects the other windows to be replaced to match.
I have spoken to Darren he does not want to go down the route with Anglian which will be really expensive, he thinks that I need to make Emma aware and for her to offer a deal to the customer.
| Attachment | Steve 12.3.14 007.jpg [ 68514 ] |
| Attachment | Steve 12.3.14 011.jpg [ 68515 ] |
| Attachment | screenshot-2.jpg [ 68516 ] |
Emma is not at her desk so I have e-mailed her and await her response
Show
Adrienne Barwell (Inactive)
added a comment - Emma is not at her desk so I have e-mailed her and await her response
| Attachment | screenshot-3.jpg [ 68517 ] |
Steve has advised that although the paito door photo looks like plain glass it isn't and the whole of the unit is bevilled. I have updated Emma and await to find out how to procceed
Show
Adrienne Barwell (Inactive)
added a comment - Steve has advised that although the paito door photo looks like plain glass it isn't and the whole of the unit is bevilled. I have updated Emma and await to find out how to procceed
| Attachment | screenshot-4.jpg [ 68520 ] |
David has come back and confirmed that all the windows are etched, I have apologised for the error, and confirmed that we will come out and do the remainder of the work and Emma is organising for the window doctor to attend.
Show
Adrienne Barwell (Inactive)
added a comment - David has come back and confirmed that all the windows are etched, I have apologised for the error, and confirmed that we will come out and do the remainder of the work and Emma is organising for the window doctor to attend.
| Attachment | screenshot-5.jpg [ 68521 ] |
| Attachment | screenshot-6.jpg [ 68830 ] |
David has advised that he is really happy with the work that has been carried out by the engineers, unfortunately, in the heavy rain we experienced last night, the wallboard by the door is showing signs of water already.
I have advised that we cannot seal anything whilst it is raining, and I have asked him to advise which days next week he is available
I have advised that we cannot seal anything whilst it is raining, and I have asked him to advise which days next week he is available
Show
Adrienne Barwell (Inactive)
added a comment - David has advised that he is really happy with the work that has been carried out by the engineers, unfortunately, in the heavy rain we experienced last night, the wallboard by the door is showing signs of water already.
I have advised that we cannot seal anything whilst it is raining, and I have asked him to advise which days next week he is available
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
A new worksheet has been issued
Show
Adrienne Barwell (Inactive)
added a comment - A new worksheet has been issued
I have asked David whether it would be convenient for an engineer to call back on Thursday afternoon, awaiting his response
Show
Adrienne Barwell (Inactive)
added a comment - I have asked David whether it would be convenient for an engineer to call back on Thursday afternoon, awaiting his response
| Attachment | screenshot-7.jpg [ 68895 ] |
Work completed by Steve & Keith 4.8.14
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Ellie W (Inactive)
added a comment - Work completed by Steve & Keith 4.8.14
| Attachment | CCF11082014_00012.jpg [ 69386 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | CCF11082014_00033.jpg [ 69415 ] |
| Workflow | Pre-Owned Ver 2.0 [ 107084 ] | Pre-Owned Ver 2.5 [ 113967 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
12s | 1 | Maureen Hooper (Inactive) | 10/Jun/14 11:36 AM | |||||
|
14s | 2 | Adrienne Barwell (Inactive) | 05/Aug/14 9:58 AM | |||||
|
10d 5h 11m | 3 | Adrienne Barwell (Inactive) | 05/Aug/14 9:58 AM | |||||
|
5s | 3 | Adrienne Barwell (Inactive) | 05/Aug/14 9:58 AM | |||||
|
10s | 3 | Adrienne Barwell (Inactive) | 05/Aug/14 9:58 AM | |||||
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9s | 3 | Adrienne Barwell (Inactive) | 05/Aug/14 9:58 AM | |||||
|
68d 13h 10m | 3 | Adrienne Barwell (Inactive) | 05/Aug/14 9:58 AM | |||||
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6d 26m | 3 | temp | 11/Aug/14 10:24 AM | |||||
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4d 12m | 3 | temp | 11/Aug/14 10:25 AM | |||||
|
2s | 1 | temp | 11/Aug/14 10:25 AM | |||||
|
3943d 7h 36m | 1 | 28/May/25 6:02 PM | ||||||
|
20s | 3 | 28/May/25 6:02 PM |
