Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-608

Gas engineer who put the services in says this van needs the pressure relief valve replaced

    Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Private Land - DO NOT USE, Private Land - DO NOT USE,
    • Park_Code:
      ..smet01
    • Make:
      BK
    • Model:
      Purbeck
    • Stock_Number:
      29181
    • Size:
      36x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. 10.11.14.jpg
      176 kB
    2. 10.11.14.jpg
      142 kB
    3. 10.11.14.jpg
      133 kB
    4. CCF13112014_00007.jpg
      767 kB

      Activity

      Maureen Hooper (Inactive) created issue -
      Hide
      Maureen Hooper (Inactive) added a comment -
      This issue was phoned in, worksheet and assessment sheet issued
      Show
      Maureen Hooper (Inactive) added a comment - This issue was phoned in, worksheet and assessment sheet issued
      Hide
      Adrienne Barwell (Inactive) added a comment -
      We need the customer details on JIRA. We cannot go out to this issue without a part
      Show
      Adrienne Barwell (Inactive) added a comment - We need the customer details on JIRA. We cannot go out to this issue without a part
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Mo to speak to Jane / Marion to see the gas sign off sheet, this show which boiler is fitted and we can then get a part ordered
      Show
      Adrienne Barwell (Inactive) added a comment - Mo to speak to Jane / Marion to see the gas sign off sheet, this show which boiler is fitted and we can then get a part ordered
      Hide
      Maureen Hooper (Inactive) added a comment -
      Email sent to Jane and Marion asking who signed off the gas in this van and what make the boiler is and serial number if possible
      Show
      Maureen Hooper (Inactive) added a comment - Email sent to Jane and Marion asking who signed off the gas in this van and what make the boiler is and serial number if possible
      Hide
      Maureen Hooper (Inactive) added a comment -
      Message saying the message I sent on Friday was undeliverable, so I have sent another to Jane/Marion
      Show
      Maureen Hooper (Inactive) added a comment - Message saying the message I sent on Friday was undeliverable, so I have sent another to Jane/Marion
      Maureen Hooper (Inactive) made changes -
      Field Original Value New Value
      Attachment 10.11.14.jpg [ 77255 ]
      Hide
      Claire Folland added a comment -
      Tony called to advise his daughter was staying in the van yesterday and could smell gas, they are having to top the boiler up about 3 times a day, advised i would check to see what was going on and will ring him back

      Tony 07818422348
      Show
      Claire Folland added a comment - Tony called to advise his daughter was staying in the van yesterday and could smell gas, they are having to top the boiler up about 3 times a day, advised i would check to see what was going on and will ring him back Tony 07818422348
      Hide
      Maureen Hooper (Inactive) added a comment -
      Order emailed to Samantha at Morco
      Show
      Maureen Hooper (Inactive) added a comment - Order emailed to Samantha at Morco
      Maureen Hooper (Inactive) made changes -
      Attachment 10.11.14.jpg [ 77285 ]
      Maureen Hooper (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Maureen Hooper (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Maureen Hooper (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Maureen Hooper (Inactive) added a comment -
      Part on order,express delivery AM tomorrow
      Show
      Maureen Hooper (Inactive) added a comment - Part on order,express delivery AM tomorrow
      Maureen Hooper (Inactive) made changes -
      Attachment 10.11.14.jpg [ 77311 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Work Scheduled 11/Nov/14
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      parts received
      paperwork received back from Keith and passed to Maureen for processing
      Show
      Adrienne Barwell (Inactive) added a comment - parts received paperwork received back from Keith and passed to Maureen for processing
      Maureen Hooper (Inactive) made changes -
      Attachment CCF13112014_00007.jpg [ 77636 ]
      Maureen Hooper (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Maureen Hooper (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Key_Account false
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      Park_Code ..smet01
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      Park_Key_Account false No
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      Park_Key_Account No 1
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      Park_Key_Account no No
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      Park_Key_Account No no
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      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      25d 38m 1 Maureen Hooper (Inactive) 10/Nov/14 11:35 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 Maureen Hooper (Inactive) 10/Nov/14 11:35 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      4s 1 Maureen Hooper (Inactive) 10/Nov/14 11:35 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      2d 23h 19m 1 Adrienne Barwell (Inactive) 13/Nov/14 10:54 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      10s 1 Adrienne Barwell (Inactive) 13/Nov/14 10:55 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      1s 1 Adrienne Barwell (Inactive) 13/Nov/14 10:55 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      5h 13m 1 Maureen Hooper (Inactive) 13/Nov/14 4:08 PM
      Resolved Resolved Complete Complete
      2s 1 Maureen Hooper (Inactive) 13/Nov/14 4:08 PM
      Complete Complete Complete Complete
      4116d 17h 24m 1 20/Feb/26 9:33 AM
      Complete Complete Reopened Reopened
      2s 1 20/Feb/26 9:33 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      6s 1 20/Feb/26 9:33 AM

        People

        • Watchers:
          1 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: