Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-609

Continual drip on overflow

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Private Land - DO NOT USE, Private Land - DO NOT USE,
        • Park_Code:
          ..smet01
        • Make:
          BK
        • Model:
          Purbeck
        • Stock_Number:
          29181
        • Size:
          36x12
        • Status Colour:
          Awaiting Quote Awaiting Quote

          Description

          P J Wickett & Son
          Uppacott Farm
          Kilkampton
          Bude
          EX23 9RN

          07814404547

            Activity

            Ascending order - Click to sort in descending order
            Maureen Hooper (Inactive) created issue -
            Hide
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            Maureen Hooper (Inactive) added a comment -
            This issue was phoned in, worksheet and assessment sheet issued
            Show
            Maureen Hooper (Inactive) added a comment - This issue was phoned in, worksheet and assessment sheet issued
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            Adrienne Barwell (Inactive) added a comment -
            not sure where the overflow is, Mo to check with Keith, whether it is likely to be the boiler?
            Customer details need putting on JIRA
            Show
            Adrienne Barwell (Inactive) added a comment - not sure where the overflow is, Mo to check with Keith, whether it is likely to be the boiler? Customer details need putting on JIRA
            Maureen Hooper (Inactive) made changes -
            Field Original Value New Value
            Description P J Wickett & Son
            Uppacott Farm
            Kilkampton
            Bude
            EX23 9RN

            07814404547
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Message left on mobile answer phone requesting details of the boiler, Make, Serial No. etc
            Show
            Maureen Hooper (Inactive) added a comment - Message left on mobile answer phone requesting details of the boiler, Make, Serial No. etc
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Hide
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            Maureen Hooper (Inactive) added a comment -
            Tried phoning Mr Wickett to confirm this work had been completed 13.11.14, but no answer again, so I have left another message on his phone
            Show
            Maureen Hooper (Inactive) added a comment - Tried phoning Mr Wickett to confirm this work had been completed 13.11.14, but no answer again, so I have left another message on his phone
            Hide
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            Maureen Hooper (Inactive) added a comment -
            Phoned Mrs Wickett on land-line and asked for the serial number of the boiler, she will phone again with the number either this afternoon or tomorrow morning
            Show
            Maureen Hooper (Inactive) added a comment - Phoned Mrs Wickett on land-line and asked for the serial number of the boiler, she will phone again with the number either this afternoon or tomorrow morning
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment - - edited
            Boiler s/n is: 0063AS4831 Sagon Lot 2217025 Code 0845061
            Show
            Maureen Hooper (Inactive) added a comment - - edited Boiler s/n is: 0063AS4831 Sagon Lot 2217025 Code 0845061
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            Maureen Hooper (Inactive) added a comment -
            Mrs Wickett phoned in, the boiler is now cutting out so they do not have heating or hot water, as we have no engineers I have advised her to get an engineer in and sent the invoice to us
            Show
            Maureen Hooper (Inactive) added a comment - Mrs Wickett phoned in, the boiler is now cutting out so they do not have heating or hot water, as we have no engineers I have advised her to get an engineer in and sent the invoice to us
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Left a message on the answer phone asking if this issue has been resolved now
            Show
            Maureen Hooper (Inactive) added a comment - Left a message on the answer phone asking if this issue has been resolved now
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Mrs Wickett phoned back and has confirmed that this issue has been resolved
            Show
            Maureen Hooper (Inactive) added a comment - Mrs Wickett phoned back and has confirmed that this issue has been resolved
            Maureen Hooper (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Maureen Hooper (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Maureen Hooper (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Maureen Hooper (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
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            Park_Code ..smet01
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            Park_Key_Account no No
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            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		83d 1h 8m 1 Maureen Hooper (Inactive) 07/Jan/15 12:05 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Maureen Hooper (Inactive) 07/Jan/15 12:05 PM
            Quotation accepted Quotation accepted Resolved Resolved
            		3s 1 Maureen Hooper (Inactive) 07/Jan/15 12:06 PM
            Resolved Resolved Complete Complete
            		2s 1 Maureen Hooper (Inactive) 07/Jan/15 12:06 PM
            Complete Complete Reopened Reopened
            		3960d 17h 2m 1 11/Nov/25 5:08 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		12s 1 11/Nov/25 5:08 AM

              People

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                Dates

                • Due:
                  Created:
                  Updated: