[PREOW-610] Drip at back of boiler, maybe off the expansion vessel - Surfbay Customer Care

Details

Type: Boiler (2 Weeks)
Status: Awaiting Quote
Priority: Over 8 Weeks
Resolution: Unresolved
Labels:
None

Park_Company:

Private Land - DO NOT USE, Private Land - DO NOT USE,
Park_Code:
..smet01
Make:
BK
Model:
Purbeck
Stock_Number:
29181
Size:
36x12
Status Colour:
Awaiting Quote

Description

P J Wickett & Son
Uppacott Farm
Kilkampton
Bude
EX23 9RN

07814404547

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Attachments

16.12.14.jpg

143 kB

16/Dec/14 5:03 PM
5.1.15.jpg

170 kB

05/Jan/15 9:25 AM

Activity

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Maureen Hooper (Inactive) created issue - 16/Oct/14 11:58 AM

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Maureen Hooper (Inactive) added a comment - 16/Oct/14 12:12 PM

This issue was phoned in, worksheet and assessment sheet issued

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Maureen Hooper (Inactive) added a comment - 16/Oct/14 12:12 PM This issue was phoned in, worksheet and assessment sheet issued

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Adrienne Barwell (Inactive) added a comment - 05/Nov/14 10:08 AM

Customer details required on JIRA
Mo to find out boiler details and then speak to Keith to find out what parts might be required

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Adrienne Barwell (Inactive) added a comment - 05/Nov/14 10:08 AM Customer details required on JIRA Mo to find out boiler details and then speak to Keith to find out what parts might be required

Maureen Hooper (Inactive) made changes - 28/Nov/14 10:52 AM

Field	Original Value	New Value
Description		P J Wickett & Son Uppacott Farm Kilkampton Bude EX23 9RN 07814404547

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Maureen Hooper (Inactive) added a comment - 28/Nov/14 10:58 AM

Message left on mobile answer phone requesting details of the boiler, Make, Serial No. etc

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Maureen Hooper (Inactive) added a comment - 28/Nov/14 10:58 AM Message left on mobile answer phone requesting details of the boiler, Make, Serial No. etc

Adrienne Barwell (Inactive) made changes - 15/Dec/14 12:52 PM

Priority

Normal [ 21 ]

Over 8 Weeks [ 25 ]

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 10:49 AM

Tried phoning Mr Wickett to confirm this work had been completed 13.11.14, but no answer again, so I have left another message on his phone

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 10:49 AM Tried phoning Mr Wickett to confirm this work had been completed 13.11.14, but no answer again, so I have left another message on his phone

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 12:27 PM

Phoned Mrs Wickett on land-line and asked for the serial number of the boiler, she will phone again with the number either this afternoon or tomorrow morning

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 12:27 PM Phoned Mrs Wickett on land-line and asked for the serial number of the boiler, she will phone again with the number either this afternoon or tomorrow morning

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 4:46 PM - edited

Boiler s/n is: 0063AS4831 Sagon Lot 2217025 Code 0845061

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 4:46 PM - edited Boiler s/n is: 0063AS4831 Sagon Lot 2217025 Code 0845061

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 5:03 PM

Email to Phillipa at BK asking for the maker of the boiler which was fitted into this van

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Maureen Hooper (Inactive) added a comment - 16/Dec/14 5:03 PM Email to Phillipa at BK asking for the maker of the boiler which was fitted into this van

Maureen Hooper (Inactive) made changes - 16/Dec/14 5:03 PM

Attachment

16.12.14.jpg [ 80317 ]

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Maureen Hooper (Inactive) added a comment - 05/Jan/15 9:25 AM

Email to BK asking for the make of boiler which was put in the Purbeck vans

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Maureen Hooper (Inactive) added a comment - 05/Jan/15 9:25 AM Email to BK asking for the make of boiler which was put in the Purbeck vans

Maureen Hooper (Inactive) made changes - 05/Jan/15 9:25 AM

Attachment

5.1.15.jpg [ 80709 ]

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Maureen Hooper (Inactive) added a comment - 07/Jan/15 9:42 AM

Left a message on the answer phone asking if this issue has been resolved now

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Maureen Hooper (Inactive) added a comment - 07/Jan/15 9:42 AM Left a message on the answer phone asking if this issue has been resolved now

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Maureen Hooper (Inactive) added a comment - 07/Jan/15 12:05 PM

Mrs Wickett phoned back and has confirmed that this issue has been resolved

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Maureen Hooper (Inactive) added a comment - 07/Jan/15 12:05 PM Mrs Wickett phoned back and has confirmed that this issue has been resolved

Maureen Hooper (Inactive) made changes - 07/Jan/15 12:05 PM

Status

Awaiting Quote [ 10006 ]

Quotation supplied [ 10007 ]

Maureen Hooper (Inactive) made changes - 07/Jan/15 12:05 PM

Status

Quotation supplied [ 10007 ]

Quotation accepted [ 10008 ]

Maureen Hooper (Inactive) made changes - 07/Jan/15 12:05 PM

Status	Quotation accepted [ 10008 ]	Resolved [ 5 ]
Resolution		Completed [ 1 ]

Maureen Hooper (Inactive) made changes - 07/Jan/15 12:05 PM

Status

Resolved [ 5 ]

Complete [ 6 ]

made changes - 27/Jan/15 1:47 PM

Park_Code

..smet01

made changes - 27/Jan/15 1:47 PM

Park_Key_Account

false

made changes - 27/Jan/15 1:47 PM

Park_Contact

made changes - 27/Jan/15 1:47 PM

Park_Postcode

made changes - 27/Jan/15 1:47 PM

Park_Email

made changes - 27/Jan/15 1:47 PM

Park_Address

made changes - 27/Jan/15 1:47 PM

Park_City

made changes - 27/Jan/15 1:47 PM

Park_Address2

made changes - 27/Jan/15 1:47 PM

Park_Phone

made changes - 29/Apr/15 3:10 PM

Park_Contact

made changes - 29/Apr/15 3:10 PM

Park_Postcode

made changes - 29/Apr/15 3:10 PM

Park_Address

made changes - 29/Apr/15 3:10 PM

Park_Phone

made changes - 29/Apr/15 3:10 PM

Park_City

made changes - 29/Apr/15 3:10 PM

Park_Address2

made changes - 29/Apr/15 3:10 PM

Park_Email

made changes - 29/Apr/15 3:33 PM

Park_Key_Account

false