Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-615

Boiler keeps cutting out

        Details

        • Type: Boiler (2 Weeks) Boiler (2 Weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Mr and Mrs Whettem
        • Park_Code:
          ..
        • Park_Postcode:
          PL19 0SB
        • Park_Phone:
          07889 216665
        • Order No:
          AS9004/5041
        • Make:
          Cosalt
        • Model:
          Riverdale
        • Stock_Number:
          30278
        • Size:
          32x12
        • Status Colour:
          Awaiting Quote Awaiting Quote

          Description

          Mrs Erica Whettem
          3 Stannary Bridge Road
          Tavistock
          Devon
          PL19 0SB
           
          Tel: 07889 216 665
           

           
          Many Thanks
           
          Emma
          1. 11.11.14.jpg
            161 kB
          2. 19.11.14.jpg
            158 kB
          3. 19.11.14.jpg
            153 kB
          4. 20.11.14.jpg
            175 kB
          5. 21.11.14.jpg
            239 kB
          6. CCF28112014_00000.jpg
            795 kB

            Activity

            Ascending order - Click to sort in descending order
            Maureen Hooper (Inactive) created issue -
            Maureen Hooper (Inactive) made changes -
            Field Original Value New Value
            Description Mr & Mrs Whettem MMrs Erica Whettem
            3 Stannary Bridge Road
            Tavistock
            Devon
            PL19 0SB
             
            Tel: 07889 216 665
             

             
            Many Thanks
             
            Emma
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Email from Josh to Giles Eaton giving him the information required to complete this issue
            Show
            Maureen Hooper (Inactive) added a comment - Email from Josh to Giles Eaton giving him the information required to complete this issue
            Maureen Hooper (Inactive) made changes -
            Attachment 11.11.14.jpg [ 77437 ]
            Adrienne Barwell (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Adrienne Barwell (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            engineers paperwork passed back to Maureen.
            Show
            Adrienne Barwell (Inactive) added a comment - engineers paperwork passed back to Maureen.
            Adrienne Barwell (Inactive) made changes -
            Park_Company Not defined Mr and Mrs Whettem (675)
            Adrienne Barwell (Inactive) made changes -
            Park_Key_Account false
            Park_Postcode PL19 0SB
            Park_Phone 07889 216665
            Park_Code ..
            Park_City Tavistock
            Park_Address 3 Stannery Bridge Road
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment - - edited
            ..
            Show
            Maureen Hooper (Inactive) added a comment - - edited ..
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Email sent to Josh about this issue
            Show
            Maureen Hooper (Inactive) added a comment - Email sent to Josh about this issue
            Maureen Hooper (Inactive) made changes -
            Attachment 19.11.14.jpg [ 78022 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Boiler, Fitting Kit and Horizontal Flue all on order
            Show
            Maureen Hooper (Inactive) added a comment - Boiler, Fitting Kit and Horizontal Flue all on order
            Maureen Hooper (Inactive) made changes -
            Attachment 19.11.14.jpg [ 78048 ]
            Maureen Hooper (Inactive) made changes -
            Order No AS9004/5041
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Email from Arleigh, boiler and parts should be here Friday
            Show
            Maureen Hooper (Inactive) added a comment - Email from Arleigh, boiler and parts should be here Friday
            Maureen Hooper (Inactive) made changes -
            Attachment 20.11.14.jpg [ 78101 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Scheduled for Wed 26.11.14
            Show
            Maureen Hooper (Inactive) added a comment - Scheduled for Wed 26.11.14
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Order No AS9004/5041, should be here Fri 21.11.14
            Show
            Maureen Hooper (Inactive) added a comment - Order No AS9004/5041, should be here Fri 21.11.14
            Maureen Hooper (Inactive) made changes -
            Attachment 21.11.14.jpg [ 78322 ]
            Adrienne Barwell (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Adrienne Barwell (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Adrienne Barwell (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Adrienne Barwell (Inactive) made changes -
            Times Scheduled 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Adrienne Barwell (Inactive) made changes -
            Work Scheduled 26/Nov/14
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            paperwork passed back to Mo
            Show
            Adrienne Barwell (Inactive) added a comment - paperwork passed back to Mo
            Maureen Hooper (Inactive) made changes -
            Attachment CCF28112014_00000.jpg [ 78884 ]
            Maureen Hooper (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Maureen Hooper (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Maureen Hooper (Inactive) made changes -
            Description MMrs Erica Whettem
            3 Stannary Bridge Road
            Tavistock
            Devon
            PL19 0SB
             
            Tel: 07889 216 665
             

             
            Many Thanks
             
            Emma
            		Mrs Erica Whettem
            3 Stannary Bridge Road
            Tavistock
            Devon
            PL19 0SB
             
            Tel: 07889 216 665
             

             
            Many Thanks
             
            Emma
            made changes -
            Park_Email
            made changes -
            Park_Address2
            made changes -
            Park_Contact
            made changes -
            Park_Contact
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Park_Key_Account false No
            made changes -
            Park_Contact
            made changes -
            Park_Key_Account No 1
            made changes -
            Park_Address2
            made changes -
            Park_Key_Account 1 No
            made changes -
            Park_Email
            made changes -
            Park_Contact
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Park_Key_Account no No
            made changes -
            Park_Contact
            made changes -
            Park_Address2
            made changes -
            Park_Email
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		11d 20h 34m 1 Adrienne Barwell (Inactive) 18/Nov/14 12:17 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Adrienne Barwell (Inactive) 18/Nov/14 12:17 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		3d 2h 17m 1 Adrienne Barwell (Inactive) 21/Nov/14 2:35 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		2s 1 Adrienne Barwell (Inactive) 21/Nov/14 2:35 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		3s 1 Adrienne Barwell (Inactive) 21/Nov/14 2:35 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		1s 1 Adrienne Barwell (Inactive) 21/Nov/14 2:35 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		6d 20h 43m 1 Maureen Hooper (Inactive) 28/Nov/14 11:19 AM
            Resolved Resolved Complete Complete
            		1s 1 Maureen Hooper (Inactive) 28/Nov/14 11:19 AM
            Complete Complete Reopened Reopened
            		4101d 22h 14m 1 20/Feb/26 9:33 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		32s 1 20/Feb/26 9:33 AM

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                Dates

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                  Created:
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