Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-617

The cooker will not get hot

        Details

        • Type: Hob (2 Weeks) Hob (2 Weeks)
        • Status: Awaiting Quote
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Private Land - DO NOT USE, Private Land - DO NOT USE,
        • Park_Code:
          ..smet01
        • Make:
          Willerby
        • Model:
          Vouge
        • Stock_Number:
          28598
        • Size:
          38x12
        • Status Colour:
          Awaiting Quote Awaiting Quote

          Description

          Mr & Mrs Clark – 01278 691 425 / 07813 442 027
          Bramber Cottage
          Fordgate
          Bridgewater
          TA7 0AP
          1. 12.12.14.jpg
            168 kB
          2. 2.1.15.jpg
            144 kB
          3. 6.1.15.jpg
            143 kB

            Activity

            Ascending order - Click to sort in descending order
            Maureen Hooper (Inactive) created issue -
            Maureen Hooper (Inactive) made changes -
            Field Original Value New Value
            Issue Type Flue/Cowl (2 Weeks) [ 37 ] Hob (2 Weeks) [ 22 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Giles Eaton is going to look at this issue
            Show
            Maureen Hooper (Inactive) added a comment - Giles Eaton is going to look at this issue
            Maureen Hooper (Inactive) made changes -
            Description Mr & Mrs Clark – 01278 691 425 / 07813 442 027
            Bramber Cottage
            Fordgate
            Bridgewater
            TA7 0AP
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Received a call from Giles Eaton saying he could not take this job on. I then phoned H2o Heating and left a message on the answer phone asking him to call me back about this issue
            Show
            Maureen Hooper (Inactive) added a comment - Received a call from Giles Eaton saying he could not take this job on. I then phoned H2o Heating and left a message on the answer phone asking him to call me back about this issue
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Spoke to Giles, he will call me back within the hour to make an appointment to go to this van
            Show
            Maureen Hooper (Inactive) added a comment - Spoke to Giles, he will call me back within the hour to make an appointment to go to this van
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Email to Nick asking him if he managed to get to this issue and if so what the outcome was
            Show
            Maureen Hooper (Inactive) added a comment - Email to Nick asking him if he managed to get to this issue and if so what the outcome was
            Maureen Hooper (Inactive) made changes -
            Attachment 12.12.14.jpg [ 80069 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Email sent to Nick asking for an update
            Show
            Maureen Hooper (Inactive) added a comment - Email sent to Nick asking for an update
            Maureen Hooper (Inactive) made changes -
            Attachment 2.1.15.jpg [ 80685 ]
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Email to Celia asking if they carry spares for this issue
            Show
            Maureen Hooper (Inactive) added a comment - Email to Celia asking if they carry spares for this issue
            Maureen Hooper (Inactive) made changes -
            Attachment 6.1.15.jpg [ 80841 ]
            Hide
            Permalink
            Maureen Hooper (Inactive) added a comment -
            Phoned Mrs Clark and she says the cooker is now working correctly so I will close this down
            Show
            Maureen Hooper (Inactive) added a comment - Phoned Mrs Clark and she says the cooker is now working correctly so I will close this down
            Maureen Hooper (Inactive) made changes -
            Park_Key_Account false
            Park_Code ..
            Maureen Hooper (Inactive) made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Maureen Hooper (Inactive) made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Maureen Hooper (Inactive) made changes -
            Status Quotation accepted [ 10008 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Maureen Hooper (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            made changes -
            Park_Contact
            made changes -
            Park_Postcode
            made changes -
            Park_Code .. ..smet01
            made changes -
            Park_Code .. ..smet01
            made changes -
            Park_Code .. ..smet01
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            Park_Email
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            Park_City
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            Park_Address
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            Park_Address2
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            Park_Phone
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            Park_Contact
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            Park_Phone
            made changes -
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            made changes -
            Park_Key_Account false No
            made changes -
            Park_Phone
            made changes -
            Park_Contact
            made changes -
            Park_Key_Account no No
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            Park_Postcode
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            Park_Key_Account No no
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            Park_Key_Account no No
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            Park_Contact
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            Park_Phone
            made changes -
            Park_City
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            made changes -
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            made changes -
            Park_Email
            made changes -
            Park_Key_Account No no
            made changes -
            Park_Key_Account no No
            made changes -
            Park_City
            made changes -
            Park_Postcode
            made changes -
            Park_Address2
            made changes -
            Park_Phone
            made changes -
            Park_Contact
            made changes -
            Park_Address
            made changes -
            Park_Email
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Charleen Sibley made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Charleen Sibley made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Charleen Sibley made changes -
            Status Quotation accepted [ 10008 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Charleen Sibley made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		133d 10h 53m 2 charleen sibley 31/Jul/25 10:37 AM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		3s 2 charleen sibley 31/Jul/25 10:37 AM
            Quotation accepted Quotation accepted Resolved Resolved
            		7s 2 charleen sibley 31/Jul/25 10:37 AM
            Resolved Resolved Complete Complete
            		3s 2 charleen sibley 31/Jul/25 10:37 AM
            Complete Complete Reopened Reopened
            		3889d 2h 46m 2 11/Nov/25 5:35 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		38s 2 11/Nov/25 5:35 AM

              People

              • Assignee:
                Maureen Hooper (Inactive)
                Reporter:
                Maureen Hooper (Inactive)
                Participants:
              • Watchers:
                0 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated: