Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-637

Mattress previously supplied for a second hand unit was completely wrong and needs to be replaced

        Details

        • Type: Chargeable (6 weeks) Chargeable (6 weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           St Hermans Estate
        • Park_Code:
          STHE01
        • Park_Postcode:
          PO11 0RQ
        • Park_Email:
          reg@sthermans.co.,uk
        • Park_Phone:
          023 9246 4276
        • Stock_Number:
          29424
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Customer Code:
          sthe01
        1. Keith 23.2.15 003.JPG
          848 kB
        2. Keith 23.2.15 004.JPG
          900 kB
        3. Keith 23.2.15 005.JPG
          999 kB
        4. screenshot-1.jpg
          167 kB
        5. screenshot-2.jpg
          131 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Park_Key_Account false
          Park_Postcode PO11 0RQ
          Park_Email reg@sthermans.co.,uk
          Park_Phone  023 9246 4276
          Park_Code STHE01
          Park_Address2 Copse Lane
          Park_City Hayling Island
          Park_Address Lower Tye Farm
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Delta Norstar stock number 29424
          special order of the mattress
          Show
          Adrienne Barwell (Inactive) added a comment - Delta Norstar stock number 29424 special order of the mattress
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 84257 ]
          Adrienne Barwell (Inactive) made changes -
          Stock_Number 29424
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          incorrect mattress at the back of the store
          Show
          Adrienne Barwell (Inactive) added a comment - incorrect mattress at the back of the store
          Adrienne Barwell (Inactive) made changes -
          Attachment Keith 23.2.15 003.JPG [ 84266 ]
          Attachment Keith 23.2.15 004.JPG [ 84267 ]
          Attachment Keith 23.2.15 005.JPG [ 84268 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          photographs sent to Emma
          Show
          Adrienne Barwell (Inactive) added a comment - photographs sent to Emma
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have measured the cut offs and they are 18" instead of 11. Emma is going back to the manufacturers to see what they can do about this
          Show
          Adrienne Barwell (Inactive) added a comment - I have measured the cut offs and they are 18" instead of 11. Emma is going back to the manufacturers to see what they can do about this
          Adrienne Barwell (Inactive) made changes -
          Project Good Will [ 10454 ] Pre-Owned After Care [ 10050 ]
          Key GW-742 PREOW-637
          Customer Code sthe01
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 84269 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Emma confirmed that this is complete and the mattress is no longer required
          Show
          Adrienne Barwell (Inactive) added a comment - Emma confirmed that this is complete and the mattress is no longer required
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Park_Key_Account false
          made changes -
          Park_Contact
          made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		30d 21h 41m 1 Adrienne Barwell (Inactive) 28/Mar/15 2:06 PM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		1s 1 Adrienne Barwell (Inactive) 28/Mar/15 2:06 PM
          Quotation accepted Quotation accepted Resolved Resolved
          		2s 1 Adrienne Barwell (Inactive) 28/Mar/15 2:06 PM
          Resolved Resolved Complete Complete
          		1s 1 Adrienne Barwell (Inactive) 28/Mar/15 2:06 PM
          Complete Complete Complete Complete
          		3880d 15h 27m 1 11/Nov/25 5:34 AM
          Complete Complete Reopened Reopened
          		9s 1 11/Nov/25 5:34 AM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		11s 1 11/Nov/25 5:34 AM

            People

            • Assignee:
              Adrienne Barwell (Inactive)
              Reporter:
              Adrienne Barwell (Inactive)
              Participants:
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated: