Details

    • Type: Roof (8 Weeks) Roof (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Sea View C P
    • Park_Code:
      SEAV07
    • ID Number:
      quote 16356 order number 098579
    • Order No:
      AS9220/5035
    • Make:
      ABI
    • Serial:
      1280918
    • Status Colour:
      Awaiting Quote Awaiting Quote
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      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Geoff Maddon
      Park_Postcode TR12 7LZ
      Park_Phone 1736871266
      Park_Code SEAV05
      Park_Address2 Ruin Minor
      Park_City Nr Helston
      Park_Address Kennack Sands
      Adrienne Barwell (Inactive) made changes -
      ID Number quote 16356
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 87109 ]
      Adrienne Barwell (Inactive) made changes -
      Park_Company Sea View Caravan Park Sea View C P
      Adrienne Barwell (Inactive) made changes -
      Park_Contact Geoff Maddon
      Park_Postcode TR12 7LZ
      Park_Phone 1736871266
      Park_Code SEAV05 SEAV07
      Park_Address2 Ruin Minor Gwendreath
      Park_City Nr Helston Helston
      Park_Address Kennack Sands
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt has asked that we order these bits from Dan at ABI
      Show
      Adrienne Barwell (Inactive) added a comment - Matt has asked that we order these bits from Dan at ABI
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.jpg [ 87110 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Order sent to ABI
      I have asked Matt to confirm the stock number and also which Sea View it is
      Show
      Adrienne Barwell (Inactive) added a comment - Order sent to ABI I have asked Matt to confirm the stock number and also which Sea View it is
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Order No AS9220/5035
      Adrienne Barwell (Inactive) made changes -
      ID Number quote 16356 quote 16356 order number 098579
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Order ack received from ABI
      Show
      Adrienne Barwell (Inactive) added a comment - Order ack received from ABI
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-3.jpg [ 87194 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Rang ABI asking when this will be delivered awaiting response
      Show
      Adrienne Barwell (Inactive) added a comment - Rang ABI asking when this will be delivered awaiting response
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Spoke to Dan, it is probably going to take about 3 weeks to arrive and be delivered so we are probably looking at the first week in May.
      Show
      Adrienne Barwell (Inactive) added a comment - Spoke to Dan, it is probably going to take about 3 weeks to arrive and be delivered so we are probably looking at the first week in May.
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-4.jpg [ 87716 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This is to be charge to stock numbers 30693 and 30690
      Show
      Adrienne Barwell (Inactive) added a comment - This is to be charge to stock numbers 30693 and 30690
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Chased Dan for an update
      Show
      Adrienne Barwell (Inactive) added a comment - Chased Dan for an update
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-5.jpg [ 88838 ]
      Hide
      Claire Folland added a comment -
      Matt called wanting to know if we have the parts in stock, advised nothing has arrived yet, will speak to ABI, spoke to Diane, she will see if there is anyone who can look up the order and will ring me back
      Show
      Claire Folland added a comment - Matt called wanting to know if we have the parts in stock, advised nothing has arrived yet, will speak to ABI, spoke to Diane, she will see if there is anyone who can look up the order and will ring me back
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Rang Diane and asked if she had got any update on this, she advised that she would take a look and then let me know.

      The shower walls are now in stock at ABI but the door casing,

      Matt needs the shower walls here this week, I will ring Diane back to see if she can courier them to us
      Show
      Adrienne Barwell (Inactive) added a comment - Rang Diane and asked if she had got any update on this, she advised that she would take a look and then let me know. The shower walls are now in stock at ABI but the door casing, Matt needs the shower walls here this week, I will ring Diane back to see if she can courier them to us
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Diane has advised that she cannot send the shower walls by courier.

      I have therefore phoned Shaun at ECS, he has advised that he will try and collect the walls and get them to me this week.

      I have updated Matt.
      Show
      Adrienne Barwell (Inactive) added a comment - Diane has advised that she cannot send the shower walls by courier. I have therefore phoned Shaun at ECS, he has advised that he will try and collect the walls and get them to me this week. I have updated Matt.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have spoken to ECS they have advised that they cannot pick up the shower walls until Tuesday next week. If we want them to go to ABI and pick them up I need to send a e-mail with the order details.

      I will ring ABI and find out whether the door frames will be in by Tuesday.
      Show
      Adrienne Barwell (Inactive) added a comment - I have spoken to ECS they have advised that they cannot pick up the shower walls until Tuesday next week. If we want them to go to ABI and pick them up I need to send a e-mail with the order details. I will ring ABI and find out whether the door frames will be in by Tuesday.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Diane to confirm what information ECS will need when they turn up at ABI to be able to pick up the shower walls. She will call me back after lunch.
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Diane to confirm what information ECS will need when they turn up at ABI to be able to pick up the shower walls. She will call me back after lunch.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt has phoned and said he needs all the parts by Wednesday, I have advised that ECS can pick the shower walls up on Tuesday but I cannot confirm that they will be delivered on Wednesday morning. Matt has said that he needs the door casing by then as well, I have said that I will give Diane another call and see if she can find out when the casing will be in stock
      Show
      Adrienne Barwell (Inactive) added a comment - Matt has phoned and said he needs all the parts by Wednesday, I have advised that ECS can pick the shower walls up on Tuesday but I cannot confirm that they will be delivered on Wednesday morning. Matt has said that he needs the door casing by then as well, I have said that I will give Diane another call and see if she can find out when the casing will be in stock
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Tried to call Diane but she is engaged will try again in a second
      Show
      Adrienne Barwell (Inactive) added a comment - Tried to call Diane but she is engaged will try again in a second
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Tried to call Diane, but she is away from the office I have left a message for her to give me a call
      Show
      Adrienne Barwell (Inactive) added a comment - Tried to call Diane, but she is away from the office I have left a message for her to give me a call
      made changes -
      Park_Contact
      made changes -
      Park_Address
      made changes -
      Park_Postcode
      made changes -
      Park_Phone
      made changes -
      Park_Email
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-6.jpg [ 89524 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have passed all the collection details through to ECS and await the parts
      Show
      Adrienne Barwell (Inactive) added a comment - I have passed all the collection details through to ECS and await the parts
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 06/May/15 12:29 PM
      Parts From? Supplier [ 10021 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      parts have been given to Derek and Mark and they are going to fit the parts tomorrow
      Show
      Adrienne Barwell (Inactive) added a comment - parts have been given to Derek and Mark and they are going to fit the parts tomorrow
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have left a message for Matt updating him
      Show
      Adrienne Barwell (Inactive) added a comment - I have left a message for Matt updating him
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt has called and advised that not all the door frames have arrived
      Show
      Adrienne Barwell (Inactive) added a comment - Matt has called and advised that not all the door frames have arrived
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Matt says that he ordered four door frames, I advised that our order confirmation shows three frames. Matt advised that he contacted Dan direct and asked him to amend the order to four.

      Matt advised that two door frames have turned up , he is not sure whether Derek has left one behind or whether only two have been supplied by ABI. I will check our store and give ABI a call to see how many they sent
      Show
      Adrienne Barwell (Inactive) added a comment - Matt says that he ordered four door frames, I advised that our order confirmation shows three frames. Matt advised that he contacted Dan direct and asked him to amend the order to four. Matt advised that two door frames have turned up , he is not sure whether Derek has left one behind or whether only two have been supplied by ABI. I will check our store and give ABI a call to see how many they sent
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have spoken to Dan, he advised that two were dispatched and that there are another 3 on order (different size) he will chase these up and then send them out by courier
      Show
      Adrienne Barwell (Inactive) added a comment - I have spoken to Dan, he advised that two were dispatched and that there are another 3 on order (different size) he will chase these up and then send them out by courier
      Adrienne Barwell (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Adrienne Barwell (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have tried to ring matt but could not get through so I have left him a message on his answerphone updating him
      Show
      Adrienne Barwell (Inactive) added a comment - I have tried to ring matt but could not get through so I have left him a message on his answerphone updating him
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      I have phoned Matt again to make sure he got my message, he understands about the door frames and I have confirmed that Dan will send them by courier asap.

      Matt is not happy that Derek did not take all the shower bits. Derek had advised that not all the bits had arrived. I have confirmed that the parts were all together in the store and there was no way that these could have been missed.

      Matt advised that he would like me to get Darren to ring him
      Show
      Adrienne Barwell (Inactive) added a comment - - edited I have phoned Matt again to make sure he got my message, he understands about the door frames and I have confirmed that Dan will send them by courier asap. Matt is not happy that Derek did not take all the shower bits. Derek had advised that not all the bits had arrived. I have confirmed that the parts were all together in the store and there was no way that these could have been missed. Matt advised that he would like me to get Darren to ring him
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      Rang Darren and asked him to give Matt a call. He said that he would ring him now
      Show
      Adrienne Barwell (Inactive) added a comment - - edited Rang Darren and asked him to give Matt a call. He said that he would ring him now
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Sam has advised that Matt had used parts from his sold van to get this one sorted, we will now need to make sure that the bits are given to Sam
      Show
      Adrienne Barwell (Inactive) added a comment - Sam has advised that Matt had used parts from his sold van to get this one sorted, we will now need to make sure that the bits are given to Sam
      Hide
      Claire Folland added a comment -
      ABI have sent the rest of the door casings, have given them to Sam
      Show
      Claire Folland added a comment - ABI have sent the rest of the door casings, have given them to Sam
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have closed this issue
      Show
      Adrienne Barwell (Inactive) added a comment - I have closed this issue
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Ellie W (Inactive) added a comment -
      Received Invoice from ABI
      £40.50
      Show
      Ellie W (Inactive) added a comment - Received Invoice from ABI £40.50
      Hide
      Ellie W (Inactive) added a comment -
      Charged to 412 on Paradox
      Show
      Ellie W (Inactive) added a comment - Charged to 412 on Paradox
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      6m 7s 2 Adrienne Barwell (Inactive) 07/May/15 2:11 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2s 2 Adrienne Barwell (Inactive) 07/May/15 2:11 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      14s 2 Adrienne Barwell (Inactive) 07/May/15 2:11 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      56d 1h 27m 2 Adrienne Barwell (Inactive) 28/May/15 5:25 PM
      Parts Recieved Parts Recieved Resolved Resolved
      47s 2 Adrienne Barwell (Inactive) 28/May/15 5:25 PM
      Resolved Resolved Complete Complete
      14s 2 Adrienne Barwell (Inactive) 28/May/15 5:25 PM
      Complete Complete Reopened Reopened
      3858d 19h 1m 2 19/Dec/25 9:46 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      8s 2 19/Dec/25 9:46 AM

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          Dates

          • Due:
            Created:
            Updated:
            Parts in: