Details
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Type:
Roof (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Sea View C P
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Park_Code:SEAV07
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ID Number:quote 16356 order number 098579
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Order No:AS9220/5035
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Make:ABI
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Serial:1280918
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Status Colour:
Awaiting Quote
Activity
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Adrienne Barwell (Inactive)
added a comment -
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Matt has asked that we order these bits from Dan at ABI
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Adrienne Barwell (Inactive)
added a comment - Matt has asked that we order these bits from Dan at ABI
Order sent to ABI
I have asked Matt to confirm the stock number and also which Sea View it is
I have asked Matt to confirm the stock number and also which Sea View it is
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Adrienne Barwell (Inactive)
added a comment - Order sent to ABI
I have asked Matt to confirm the stock number and also which Sea View it is
Order ack received from ABI
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Adrienne Barwell (Inactive)
added a comment - Order ack received from ABI
Rang ABI asking when this will be delivered awaiting response
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Adrienne Barwell (Inactive)
added a comment - Rang ABI asking when this will be delivered awaiting response
Spoke to Dan, it is probably going to take about 3 weeks to arrive and be delivered so we are probably looking at the first week in May.
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Adrienne Barwell (Inactive)
added a comment - Spoke to Dan, it is probably going to take about 3 weeks to arrive and be delivered so we are probably looking at the first week in May.
This is to be charge to stock numbers 30693 and 30690
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Adrienne Barwell (Inactive)
added a comment - This is to be charge to stock numbers 30693 and 30690
Chased Dan for an update
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Adrienne Barwell (Inactive)
added a comment - Chased Dan for an update
Matt called wanting to know if we have the parts in stock, advised nothing has arrived yet, will speak to ABI, spoke to Diane, she will see if there is anyone who can look up the order and will ring me back
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Claire Folland
added a comment - Matt called wanting to know if we have the parts in stock, advised nothing has arrived yet, will speak to ABI, spoke to Diane, she will see if there is anyone who can look up the order and will ring me back
Rang Diane and asked if she had got any update on this, she advised that she would take a look and then let me know.
The shower walls are now in stock at ABI but the door casing,
Matt needs the shower walls here this week, I will ring Diane back to see if she can courier them to us
The shower walls are now in stock at ABI but the door casing,
Matt needs the shower walls here this week, I will ring Diane back to see if she can courier them to us
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Adrienne Barwell (Inactive)
added a comment - Rang Diane and asked if she had got any update on this, she advised that she would take a look and then let me know.
The shower walls are now in stock at ABI but the door casing,
Matt needs the shower walls here this week, I will ring Diane back to see if she can courier them to us
Diane has advised that she cannot send the shower walls by courier.
I have therefore phoned Shaun at ECS, he has advised that he will try and collect the walls and get them to me this week.
I have updated Matt.
I have therefore phoned Shaun at ECS, he has advised that he will try and collect the walls and get them to me this week.
I have updated Matt.
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Adrienne Barwell (Inactive)
added a comment - Diane has advised that she cannot send the shower walls by courier.
I have therefore phoned Shaun at ECS, he has advised that he will try and collect the walls and get them to me this week.
I have updated Matt.
I have spoken to ECS they have advised that they cannot pick up the shower walls until Tuesday next week. If we want them to go to ABI and pick them up I need to send a e-mail with the order details.
I will ring ABI and find out whether the door frames will be in by Tuesday.
I will ring ABI and find out whether the door frames will be in by Tuesday.
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Adrienne Barwell (Inactive)
added a comment - I have spoken to ECS they have advised that they cannot pick up the shower walls until Tuesday next week. If we want them to go to ABI and pick them up I need to send a e-mail with the order details.
I will ring ABI and find out whether the door frames will be in by Tuesday.
I have asked Diane to confirm what information ECS will need when they turn up at ABI to be able to pick up the shower walls. She will call me back after lunch.
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Adrienne Barwell (Inactive)
added a comment - I have asked Diane to confirm what information ECS will need when they turn up at ABI to be able to pick up the shower walls. She will call me back after lunch.
Matt has phoned and said he needs all the parts by Wednesday, I have advised that ECS can pick the shower walls up on Tuesday but I cannot confirm that they will be delivered on Wednesday morning. Matt has said that he needs the door casing by then as well, I have said that I will give Diane another call and see if she can find out when the casing will be in stock
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Adrienne Barwell (Inactive)
added a comment - Matt has phoned and said he needs all the parts by Wednesday, I have advised that ECS can pick the shower walls up on Tuesday but I cannot confirm that they will be delivered on Wednesday morning. Matt has said that he needs the door casing by then as well, I have said that I will give Diane another call and see if she can find out when the casing will be in stock
Tried to call Diane but she is engaged will try again in a second
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Adrienne Barwell (Inactive)
added a comment - Tried to call Diane but she is engaged will try again in a second
Tried to call Diane, but she is away from the office I have left a message for her to give me a call
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Adrienne Barwell (Inactive)
added a comment - Tried to call Diane, but she is away from the office I have left a message for her to give me a call
I have passed all the collection details through to ECS and await the parts
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Adrienne Barwell (Inactive)
added a comment - I have passed all the collection details through to ECS and await the parts
parts have been given to Derek and Mark and they are going to fit the parts tomorrow
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Adrienne Barwell (Inactive)
added a comment - parts have been given to Derek and Mark and they are going to fit the parts tomorrow
I have left a message for Matt updating him
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Adrienne Barwell (Inactive)
added a comment - I have left a message for Matt updating him
Matt has called and advised that not all the door frames have arrived
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Adrienne Barwell (Inactive)
added a comment - Matt has called and advised that not all the door frames have arrived
Matt says that he ordered four door frames, I advised that our order confirmation shows three frames. Matt advised that he contacted Dan direct and asked him to amend the order to four.
Matt advised that two door frames have turned up , he is not sure whether Derek has left one behind or whether only two have been supplied by ABI. I will check our store and give ABI a call to see how many they sent
Matt advised that two door frames have turned up , he is not sure whether Derek has left one behind or whether only two have been supplied by ABI. I will check our store and give ABI a call to see how many they sent
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Adrienne Barwell (Inactive)
added a comment - Matt says that he ordered four door frames, I advised that our order confirmation shows three frames. Matt advised that he contacted Dan direct and asked him to amend the order to four.
Matt advised that two door frames have turned up , he is not sure whether Derek has left one behind or whether only two have been supplied by ABI. I will check our store and give ABI a call to see how many they sent
I have spoken to Dan, he advised that two were dispatched and that there are another 3 on order (different size) he will chase these up and then send them out by courier
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Dan, he advised that two were dispatched and that there are another 3 on order (different size) he will chase these up and then send them out by courier
I have tried to ring matt but could not get through so I have left him a message on his answerphone updating him
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Adrienne Barwell (Inactive)
added a comment - I have tried to ring matt but could not get through so I have left him a message on his answerphone updating him
I have phoned Matt again to make sure he got my message, he understands about the door frames and I have confirmed that Dan will send them by courier asap.
Matt is not happy that Derek did not take all the shower bits. Derek had advised that not all the bits had arrived. I have confirmed that the parts were all together in the store and there was no way that these could have been missed.
Matt advised that he would like me to get Darren to ring him
Matt is not happy that Derek did not take all the shower bits. Derek had advised that not all the bits had arrived. I have confirmed that the parts were all together in the store and there was no way that these could have been missed.
Matt advised that he would like me to get Darren to ring him
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Adrienne Barwell (Inactive)
added a comment - - edited I have phoned Matt again to make sure he got my message, he understands about the door frames and I have confirmed that Dan will send them by courier asap.
Matt is not happy that Derek did not take all the shower bits. Derek had advised that not all the bits had arrived. I have confirmed that the parts were all together in the store and there was no way that these could have been missed.
Matt advised that he would like me to get Darren to ring him
Rang Darren and asked him to give Matt a call. He said that he would ring him now
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Adrienne Barwell (Inactive)
added a comment - - edited Rang Darren and asked him to give Matt a call. He said that he would ring him now
Sam has advised that Matt had used parts from his sold van to get this one sorted, we will now need to make sure that the bits are given to Sam
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Adrienne Barwell (Inactive)
added a comment - Sam has advised that Matt had used parts from his sold van to get this one sorted, we will now need to make sure that the bits are given to Sam
ABI have sent the rest of the door casings, have given them to Sam
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Claire Folland
added a comment - ABI have sent the rest of the door casings, have given them to Sam
I have closed this issue
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Adrienne Barwell (Inactive)
added a comment - I have closed this issue
Received Invoice from ABI
£40.50
£40.50
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Ellie W (Inactive)
added a comment - Received Invoice from ABI
£40.50
Charged to 412 on Paradox
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Ellie W (Inactive)
added a comment - Charged to 412 on Paradox