Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-653

Van arrived on site several days ago, the site have advised that there is a cracked window in the lounge that has had cellotape put over it

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Park_Company:
       Widemouth Fields Holiday Park
    • Park_Code:
      WIDE05
    • Park_Postcode:
      EX23 0NA
    • Park_Email:
      reception@widemouthfields.co.uk
    • Park_Phone:
      01288 361351
    • Plot:
      unknown
    • Make:
      Atlas
    • Model:
      Ruby
    • Stock_Number:
      30620
    • Status Colour:
      Complete Complete
    1. screenshot-2.jpg
      186 kB
    2. screenshot-1.jpg
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      Activity

      Hide
      Adrienne Barwell (Inactive) added a comment -
      no further action required by customer care
      Show
      Adrienne Barwell (Inactive) added a comment - no further action required by customer care
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Adam if he would like me to call Scotty back, but he has advised that he will give him a call
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Adam if he would like me to call Scotty back, but he has advised that he will give him a call
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Adam has advised that he will send someone down to sort this out.
      Show
      Adrienne Barwell (Inactive) added a comment - Adam has advised that he will send someone down to sort this out.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Updated Adam awaiting instructions on how he would to proceed with this
      Show
      Adrienne Barwell (Inactive) added a comment - Updated Adam awaiting instructions on how he would to proceed with this
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have checked the workshop notes for this unit and can see that this was something that should have been done prior to the unit leaving here. I have spoken to Jane and she has advised that Adam arranged transport for this unit before the window had been fitted. The window should be in stock in the workshop.

      I will e-mail Adam
      Show
      Adrienne Barwell (Inactive) added a comment - I have checked the workshop notes for this unit and can see that this was something that should have been done prior to the unit leaving here. I have spoken to Jane and she has advised that Adam arranged transport for this unit before the window had been fitted. The window should be in stock in the workshop. I will e-mail Adam
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Scotty called, he advised that the the window to the right of the bay window is cracked and someone has put cellotape over it. He would like to know if it left the depot like this or if the transporters damaged the unit.

      I have advised that I will speak to Adam and find out whether he is aware of this damage and how he would like to proceed with regard to repairing/ replacing it.

      Simon Scott 07525232571
      Show
      Adrienne Barwell (Inactive) added a comment - Scotty called, he advised that the the window to the right of the bay window is cracked and someone has put cellotape over it. He would like to know if it left the depot like this or if the transporters damaged the unit. I have advised that I will speak to Adam and find out whether he is aware of this damage and how he would like to proceed with regard to repairing/ replacing it. Simon Scott 07525232571

        People

        • Assignee:
          Adrienne Barwell (Inactive)
          Reporter:
          Adrienne Barwell (Inactive)
          Participants:
        • Watchers:
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          Dates

          • Due:
            Created:
            Updated:
            Resolved: