Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Trewiston Farm Caravan Park
    • Park_Code:
      TREW04
    • Park_Postcode:
      PL27 6PX
    • Park_Email:
      trewistonfarm@btinternet.com
    • Park_Phone:
      01208863205
    • Order No:
      AS9331/5035
    • Make:
      Atlas
    • Model:
      Concept
    • Stock_Number:
      29420
    • Serial:
      AT010032
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Additional Contact Details:
    1. CCF24062015_00004.jpg
      846 kB
    2. CCF27052015_00000.jpg
      664 kB
    3. screenshot-1.jpg
      181 kB
    4. screenshot-2.jpg
      181 kB
    5. screenshot-3.jpg
      197 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - gas hob is natural gas corner capping damaged
      Issue Type Oven (2 Weeks) [ 5 ] Exterior Panels (8 Weeks) [ 26 ]
      Due Date 10/Jun/15 22/Jul/15
      Hide
      Claire Folland added a comment -
      Steve has noticed the corner capping is damaged, have emailed Katrina order
      Show
      Claire Folland added a comment - Steve has noticed the corner capping is damaged, have emailed Katrina order
      Claire Folland made changes -
      Order No AS9331/5035
      Adrienne Barwell (Inactive) made changes -
      Serial AT010024/05 AT010032
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
      Show
      Adrienne Barwell (Inactive) added a comment - Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
      Adrienne Barwell (Inactive) made changes -
      Reporter Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Katrina to order this for me
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Katrina to order this for me
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 92470 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.jpg [ 92471 ]
      Claire Folland made changes -
      Attachment screenshot-3.jpg [ 92760 ]
      Claire Folland made changes -
      Attachment IMGP0488.JPG [ 92761 ]
      Attachment IMGP0489.JPG [ 92762 ]
      Attachment IMGP0490.JPG [ 92763 ]
      Claire Folland made changes -
      Attachment IMGP0490.JPG [ 92763 ]
      Claire Folland made changes -
      Attachment IMGP0489.JPG [ 92762 ]
      Claire Folland made changes -
      Attachment IMGP0488.JPG [ 92761 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Hide
      Claire Folland added a comment -
      ordered corner capping with Katrina
      Show
      Claire Folland added a comment - ordered corner capping with Katrina
      Adrienne Barwell (Inactive) made changes -
      Additional Contact Details 'malcolmchadwick@ymail.com'
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Katrina has been on Holiday since the 5th so this might not have been ordered by Atlas yet. I will give them a call and if it has perhaps they could let Darren have it when he delivers parts to us on Friday
      Show
      Adrienne Barwell (Inactive) added a comment - Katrina has been on Holiday since the 5th so this might not have been ordered by Atlas yet. I will give them a call and if it has perhaps they could let Darren have it when he delivers parts to us on Friday
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have tried to ring Emma in aftersales but she is at lunch until 1.30 I will ring her again later.
      Show
      Adrienne Barwell (Inactive) added a comment - I have tried to ring Emma in aftersales but she is at lunch until 1.30 I will ring her again later.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have left Claire a message asking her to give Atlas a call to try and get this corner capping delivered by Darren on Friday.
      Show
      Adrienne Barwell (Inactive) added a comment - I have left Claire a message asking her to give Atlas a call to try and get this corner capping delivered by Darren on Friday.
      Hide
      Claire Folland added a comment -
      Spoke to Emma at Atlas, she will look into it and get back to me
      Show
      Claire Folland added a comment - Spoke to Emma at Atlas, she will look into it and get back to me
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Malcolm advised that he will go through my e-mail tomorrow and get back to me
      Show
      Adrienne Barwell (Inactive) added a comment - Malcolm advised that he will go through my e-mail tomorrow and get back to me
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Delivered by Darren Langston
      Show
      Adrienne Barwell (Inactive) added a comment - Delivered by Darren Langston
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 29/Jun/15
      Hide
      Adrienne Barwell (Inactive) added a comment -
      comp by Steve
      Show
      Adrienne Barwell (Inactive) added a comment - comp by Steve
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF24062015_00004.jpg [ 95177 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Ellie W (Inactive) added a comment -
      Invoice received from Atlas
      Show
      Ellie W (Inactive) added a comment - Invoice received from Atlas
      Ellie W (Inactive) made changes -
      Park_Key_Account No
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      7d 17h 24m 1 Claire Folland 04/Jun/15 10:22 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 Claire Folland 04/Jun/15 10:22 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      15d 1h 19m 1 Adrienne Barwell (Inactive) 19/Jun/15 11:41 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      1m 19s 1 Adrienne Barwell (Inactive) 19/Jun/15 11:42 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      2s 1 Adrienne Barwell (Inactive) 19/Jun/15 11:42 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      1s 1 Adrienne Barwell (Inactive) 19/Jun/15 11:42 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      5d 3h 55m 1 Adrienne Barwell (Inactive) 24/Jun/15 3:38 PM
      Resolved Resolved Complete Complete
      14s 1 Adrienne Barwell (Inactive) 24/Jun/15 3:38 PM
      Complete Complete Complete Complete
      3830d 19h 7m 1 19/Dec/25 9:46 AM
      Complete Complete Reopened Reopened
      21s 1 19/Dec/25 9:46 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      5s 1 19/Dec/25 9:46 AM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: