Details
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Type:
Gutters/Downpipes/Corner Cappings (8 Weeks)
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Status: Awaiting Quote
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Park_Company:Not defined
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ID Number:088288
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Order No:AS8073/5035
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Model:Vista
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Serial:1455101
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Size:32 x 12
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Status Colour:
Awaiting Quote
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Customer Code:Oldc01
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Postcode:DT6 4RL
Description
Demo - Darren did not want anything done with this.
lee has reported the following on 13.06.13 via e-mail;
Also this caravan is missing some guttering which I am know you have in hand. However the gutting terminates over the exterior door and when it rains and you open the door you get a lot of water blow in the caravan.
lee has reported the following on 13.06.13 via e-mail;
Also this caravan is missing some guttering which I am know you have in hand. However the gutting terminates over the exterior door and when it rains and you open the door you get a lot of water blow in the caravan.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Mattress (8 Weeks) [ 12 ] | Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Model | Vista Diamond | Vista |
| Serial | 1455121 | 1455101 |
| Size | 36x12 | 32 x 12 |
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
| Parts in | 31/Jan/13 11:13 AM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 05/Feb/13 |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Attachment | CCF11022013_00001.jpg [ 38391 ] |
| Attachment | screenshot-1.jpg [ 43379 ] |
| Postcode | EX19 8DW | DT6 4RL |
| Customer Code | surf999 | Oldc01 |
| Parts in | 31/Jan/13 11:13 AM |
| Summary | PDI reports x 4 gutter brackets are broken (brown) | PDI reports x 6 gutter brackets are broken (brown) |
| Attachment | screenshot-2.jpg [ 43391 ] |
| Attachment | PREOW-65.docx [ 43392 ] |
| Order No | AS8073/5035 |
| Summary | PDI reports x 6 gutter brackets are broken (brown) | PDI reports x 6 gutter brackets are broken (brown) stock no 28490 |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-3.jpg [ 43587 ] |
| Parts Expected | 28/Jun/13 | |
| ID Number | 088288 |
| Attachment | screenshot-4.jpg [ 43720 ] |
| Attachment | screenshot-5.jpg [ 44271 ] |
| Description | Demo - Darren did not want anything done with this. |
Demo - Darren did not want anything done with this. lee has reported the following on 13.06.13 via e-mail; Also this caravan is missing some guttering which I am know you have in hand. However the gutting terminates over the exterior door and when it rains and you open the door you get a lot of water blow in the caravan. |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 19/Jun/13 3:46 PM |
| Attachment | screenshot-6.jpg [ 44582 ] |
| Attachment | CCF01072013_00021.jpg [ 45083 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 05/Feb/13 | 15/Jul/13 |
| Attachment | CCF15072013_00015.jpg [ 45892 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Pre-Owned [ 77911 ] | Pre-Owned Ver 2.0 [ 100578 ] |
| Workflow | Pre-Owned Ver 2.0 [ 100578 ] | Pre-Owned Ver 2.5 [ 114264 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |