Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-663

Found under main bed, Dining room table screw in feet broken and one missing

    Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Trewiston Farm Caravan Park
    • Park_Code:
      TREW04
    • Park_Postcode:
      PL27 6PX
    • Park_Email:
      trewistonfarm@btinternet.com
    • Park_Phone:
      01208863205
    • Order No:
      AS9331/5035
    • Make:
      Atlas
    • Model:
      Concept
    • Stock_Number:
      29420
    • Serial:
      AT010032
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Additional Contact Details:
    1. CCF30072015_00019.jpg
      769 kB
    2. Email to park.jpg
      172 kB
    3. Email to park.jpg
      166 kB
    4. screenshot-1.jpg
      218 kB
    5. screenshot-2.jpg
      228 kB
    6. screenshot-3.jpg
      181 kB
    7. screenshot-4.jpg
      193 kB
    8. screenshot-5.jpg
      239 kB
    9. screenshot-6.jpg
      215 kB
    10. screenshot-7.jpg
      229 kB
    11. screenshot-8.jpg
      197 kB
    12. screenshot-9.jpg
      271 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Summary Found under main bed Dining room table screw in feet broken and one missing Found under main bed, Dining room table screw in feet broken and one missing
      Adrienne Barwell (Inactive) made changes -
      Serial AT010024/05 AT010032
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
      Show
      Adrienne Barwell (Inactive) added a comment - Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
      Adrienne Barwell (Inactive) made changes -
      Reporter Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked Katrina to order this
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked Katrina to order this
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-3.jpg [ 92472 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Katrina has advised that the the feet for the legs are no longer available and the table now used, is completely different
      Show
      Adrienne Barwell (Inactive) added a comment - Katrina has advised that the the feet for the legs are no longer available and the table now used, is completely different
      Adrienne Barwell (Inactive) made changes -
      Additional Contact Details 'malcolmchadwick@ymail.com'
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have tried to get replacement feet but cannot, I have found a similar table from Argos and will see if Matt would like us to order it.
      Show
      Adrienne Barwell (Inactive) added a comment - I have tried to get replacement feet but cannot, I have found a similar table from Argos and will see if Matt would like us to order it.
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-4.jpg [ 94416 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have left a message for Matt to give me a call advising whether it is okay to order the replacement table
      Show
      Adrienne Barwell (Inactive) added a comment - I have left a message for Matt to give me a call advising whether it is okay to order the replacement table
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Rang Matt again and left a message (he must be with a customer)
      Show
      Adrienne Barwell (Inactive) added a comment - Rang Matt again and left a message (he must be with a customer)
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-5.jpg [ 94486 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Malcolm advised that he will go through my e-mail tomorrow and get back to me
      Show
      Adrienne Barwell (Inactive) added a comment - Malcolm advised that he will go through my e-mail tomorrow and get back to me
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Awaiting a response from Malcolm with reference to the replacement table
      Show
      Adrienne Barwell (Inactive) added a comment - Awaiting a response from Malcolm with reference to the replacement table
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have e-mailed an update to Mr Chadwick, I am waiting for confirmation on whether he would like the table I have sourced or whether he will be providing his own
      Show
      Adrienne Barwell (Inactive) added a comment - I have e-mailed an update to Mr Chadwick, I am waiting for confirmation on whether he would like the table I have sourced or whether he will be providing his own
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-6.jpg [ 95388 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-7.jpg [ 95554 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-8.jpg [ 95555 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Mr Chadwick has advised that he would like us to go ahead with the order for a table
      Show
      Adrienne Barwell (Inactive) added a comment - Mr Chadwick has advised that he would like us to go ahead with the order for a table
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Table has been ordered with Argos and should be with us within 5 working days
      Show
      Adrienne Barwell (Inactive) added a comment - Table has been ordered with Argos and should be with us within 5 working days
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-9.jpg [ 95556 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Adrienne Barwell (Inactive) added a comment -
      The replacement table is stock and awaiting dispatch
      Show
      Adrienne Barwell (Inactive) added a comment - The replacement table is stock and awaiting dispatch
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Work Scheduled 28/May/15
      Hide
      Adrienne Barwell (Inactive) added a comment -
      worksheet issued
      Show
      Adrienne Barwell (Inactive) added a comment - worksheet issued
      Karen Watson (Inactive) made changes -
      Attachment Email to park.jpg [ 97530 ]
      Hide
      Karen Watson (Inactive) added a comment - - edited
      Email sent to Malcolm at park advising engineer (Keith) to visit Wednesday to Friday next week.
      Show
      Karen Watson (Inactive) added a comment - - edited Email sent to Malcolm at park advising engineer (Keith) to visit Wednesday to Friday next week.
      Karen Watson (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Karen Watson (Inactive) made changes -
      Times Scheduled 1 2
      Status Engineer Scheduled [ 10000 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 22/Jul/15
      Plot
      Hide
      Karen Watson (Inactive) added a comment -
      Keith completed work. Follow-up email to park asking if happy with work carried out.
      Show
      Karen Watson (Inactive) added a comment - Keith completed work. Follow-up email to park asking if happy with work carried out.
      Karen Watson (Inactive) made changes -
      Attachment Email to park.jpg [ 98161 ]
      Karen Watson (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Hide
      Nikki Milling (Inactive) added a comment -
      Worksheet returned.
      Show
      Nikki Milling (Inactive) added a comment - Worksheet returned.
      Nikki Milling (Inactive) made changes -
      Attachment CCF30072015_00019.jpg [ 98623 ]
      Nikki Milling (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      32d 4h 52m 1 Adrienne Barwell (Inactive) 29/Jun/15 2:34 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 Adrienne Barwell (Inactive) 29/Jun/15 2:34 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 Adrienne Barwell (Inactive) 29/Jun/15 2:34 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      11d 2h 27m 1 Adrienne Barwell (Inactive) 10/Jul/15 5:02 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      55s 1 Adrienne Barwell (Inactive) 10/Jul/15 5:03 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      7d 5m 1 Karen Watson (Inactive) 17/Jul/15 5:08 PM
      Engineer Scheduled Engineer Scheduled Engineer Scheduled Engineer Scheduled
      8s 1 Karen Watson (Inactive) 17/Jul/15 5:08 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      7d 16h 48m 1 Karen Watson (Inactive) 25/Jul/15 9:56 AM
      Resolved Resolved Complete Complete
      5d 2h 7m 1 Nikki Milling (Inactive) 30/Jul/15 12:03 PM
      Complete Complete Reopened Reopened
      3794d 22h 43m 1 19/Dec/25 9:47 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      6s 1 19/Dec/25 9:47 AM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: