Pre-Owned After Care
  1. Pre-Owned After Care
  2. PREOW-664

Carpet by French doors burn mark right through

        Details

        • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Trewiston Farm Caravan Park
        • Park_Code:
          TREW04
        • Park_Postcode:
          PL27 6PX
        • Park_Email:
          trewistonfarm@btinternet.com
        • Park_Phone:
          01208863205
        • Order No:
          AS9331/5035
        • Make:
          Atlas
        • Model:
          Concept
        • Stock_Number:
          29420
        • Serial:
          AT010032
        • Status Colour:
          Awaiting Quote Awaiting Quote
        • Additional Contact Details:
        1. Keith Russell 29.05.15 014.JPG
          5.09 MB
        2. Keith Russell 29.05.15 015.JPG
          3.64 MB
        3. Keith Russell 29.05.15 016.JPG
          3.67 MB
        4. screenshot-1.jpg
          218 kB
        5. screenshot-2.jpg
          228 kB
        6. screenshot-3.jpg
          181 kB
        7. screenshot-4.jpg
          150 kB
        8. screenshot-5.jpg
          323 kB
        9. screenshot-6.jpg
          170 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Issue Type Wallboards/Ceiling Boards (8 Weeks) [ 6 ] Carpets and vinyls (8 weeks) [ 13 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Reported to Darren
          Show
          Adrienne Barwell (Inactive) added a comment - Reported to Darren
          Adrienne Barwell (Inactive) made changes -
          Serial AT010024/05 AT010032
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
          Show
          Adrienne Barwell (Inactive) added a comment - Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
          Adrienne Barwell (Inactive) made changes -
          Attachment Keith Russell 29.05.15 014.JPG [ 92458 ]
          Attachment Keith Russell 29.05.15 015.JPG [ 92459 ]
          Attachment Keith Russell 29.05.15 016.JPG [ 92460 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 92467 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have asked Katrina to order the carpet awaiting response
          Show
          Adrienne Barwell (Inactive) added a comment - I have asked Katrina to order the carpet awaiting response
          Adrienne Barwell (Inactive) made changes -
          Reporter Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Claire Folland added a comment -
          emailed Katrina advising we want to go ahead and order the carpet, we require this asap
          Show
          Claire Folland added a comment - emailed Katrina advising we want to go ahead and order the carpet, we require this asap
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Additional Contact Details 'malcolmchadwick@ymail.com'
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          Permalink
          Adrienne Barwell (Inactive) added a comment -
          The customer has advised that he is replacing the carpet himself and will invoice Surf Bay, this has been agreed with Darren. I will try and cancel the order
          Show
          Adrienne Barwell (Inactive) added a comment - The customer has advised that he is replacing the carpet himself and will invoice Surf Bay, this has been agreed with Darren. I will try and cancel the order
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-4.jpg [ 94369 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have sent an e-mail cancelling the order for the carpet.
          Show
          Adrienne Barwell (Inactive) added a comment - I have sent an e-mail cancelling the order for the carpet.
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          As the customer is sorting the carpet himself I will close this issue on JIRA
          Show
          Adrienne Barwell (Inactive) added a comment - As the customer is sorting the carpet himself I will close this issue on JIRA
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-5.jpg [ 94371 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Awaiting invoice
          Show
          Adrienne Barwell (Inactive) added a comment - Awaiting invoice
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Charlie has advised that she will make Katrina aware that the order has been cancelled
          Show
          Adrienne Barwell (Inactive) added a comment - Charlie has advised that she will make Katrina aware that the order has been cancelled
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-6.jpg [ 94468 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		12d 6h 36m 1 Adrienne Barwell (Inactive) 09/Jun/15 4:19 PM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		1s 1 Adrienne Barwell (Inactive) 09/Jun/15 4:19 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		2s 1 Adrienne Barwell (Inactive) 09/Jun/15 4:19 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		7d 18h 50m 1 Adrienne Barwell (Inactive) 17/Jun/15 11:10 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 Adrienne Barwell (Inactive) 17/Jun/15 11:10 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		1s 1 Adrienne Barwell (Inactive) 17/Jun/15 11:10 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		2s 1 Adrienne Barwell (Inactive) 17/Jun/15 11:10 AM
          Resolved Resolved Complete Complete
          		11s 1 Adrienne Barwell (Inactive) 17/Jun/15 11:10 AM
          Complete Complete Reopened Reopened
          		3837d 23h 37m 1 19/Dec/25 9:48 AM
          Reopened Reopened Awaiting Quote Awaiting Quote
          		10s 1 19/Dec/25 9:48 AM

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