Details
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Type:
Kitchen Cupboards (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Trewiston Farm Caravan Park
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Park_Code:TREW04
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Park_Postcode:PL27 6PX
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Park_Email:trewistonfarm@btinternet.com
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Park_Phone:01208863205
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Make:Atlas
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Model:Concept
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Stock_Number:29420
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Serial:AT010032
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Status Colour:
Awaiting Quote
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Additional Contact Details:
Issue Links
- Same Van
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RET-31
Supply and fit washing machine
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- Awaiting Quote
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Serial | AT010024/05 | AT010032 |
Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
Show
Adrienne Barwell (Inactive)
added a comment - Claire had used the wrong serial number when she entered the original issue and I have cloned them, I have now amended to the correct serial number
| Reporter | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
I have spoken to Matt and he has reminded me that this in the unit we fitted a washing machine in but used the original door until the replacement arrived from Atlas- this was ordered at the end of April but still has not arrived. I will give Katrina another chase.
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Matt and he has reminded me that this in the unit we fitted a washing machine in but used the original door until the replacement arrived from Atlas- this was ordered at the end of April but still has not arrived. I will give Katrina another chase.
| Attachment | screenshot-3.jpg [ 93643 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
I have located the original order and chased Katrina for the an update
Show
Adrienne Barwell (Inactive)
added a comment - I have located the original order and chased Katrina for the an update
| Additional Contact Details | 'malcolmchadwick@ymail.com' |
Charlie has advised that she will look into this and come back to me
Show
Adrienne Barwell (Inactive)
added a comment - Charlie has advised that she will look into this and come back to me
| Attachment | screenshot-4.jpg [ 93956 ] |
I still have not received the washing machine door, the customer is now getting really angry, with Surf Bay and wants this replaced by Monday at the latest.
Show
Adrienne Barwell (Inactive)
added a comment - I still have not received the washing machine door, the customer is now getting really angry, with Surf Bay and wants this replaced by Monday at the latest.
Emma says that Katrina has been off for two weeks so she is not sure whether the door has even been ordered yet. Emma checked the orders and advised that the door was ordered on the 5th June! It has been produced this week and will be given to Darren Langston to bring down to us.
Show
Adrienne Barwell (Inactive)
added a comment - - edited Emma says that Katrina has been off for two weeks so she is not sure whether the door has even been ordered yet. Emma checked the orders and advised that the door was ordered on the 5th June! It has been produced this week and will be given to Darren Langston to bring down to us.
Door was originally order by Surf Bay 29th April 2015
Show
Adrienne Barwell (Inactive)
added a comment - Door was originally order by Surf Bay 29th April 2015
I have left a message on Darren's phone advising that I need confirmation today that he will be going up to Atlas this week and can deliver the door to me this week. Awaiting response
Show
Adrienne Barwell (Inactive)
added a comment - I have left a message on Darren's phone advising that I need confirmation today that he will be going up to Atlas this week and can deliver the door to me this week. Awaiting response
Darren Langston has confirmed that he will collect the door for me tomorrow and deliver it to me on Friday
Show
Adrienne Barwell (Inactive)
added a comment - Darren Langston has confirmed that he will collect the door for me tomorrow and deliver it to me on Friday
Malcolm advised that he will go through my e-mail tomorrow and get back to me
Show
Adrienne Barwell (Inactive)
added a comment - Malcolm advised that he will go through my e-mail tomorrow and get back to me
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
comp by Steve
Show
Adrienne Barwell (Inactive)
added a comment - comp by Steve
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF24062015_00004.jpg [ 95159 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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12d 6h 21m | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 4:46 PM | |||||
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2s | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 4:46 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 09/Jun/15 4:47 PM | |||||
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9d 18h 49m | 1 | Adrienne Barwell (Inactive) | 19/Jun/15 11:37 AM | |||||
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5m 10s | 1 | Adrienne Barwell (Inactive) | 19/Jun/15 11:42 AM | |||||
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1s | 1 | Adrienne Barwell (Inactive) | 19/Jun/15 11:42 AM | |||||
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5d 3h 44m | 1 | Adrienne Barwell (Inactive) | 24/Jun/15 3:26 PM | |||||
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13s | 1 | Adrienne Barwell (Inactive) | 24/Jun/15 3:26 PM | |||||
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3830d 9h 2m | 1 | 18/Dec/25 11:29 PM | ||||||
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8s | 1 | 18/Dec/25 11:30 PM |
I am not aware of this needing replacing, I will need to speak to Darren/Matt