Problems
  1. Problems
  2. PROB-12

Complaint direct to Swift from Mr Drake

          Details

          • Type: Customer Problem Customer Problem
          • Status: Complete
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Hold Reason:
            Waiting for Manufacturer
          • Manufacturer:
            Swift
          • Model:
            Burgundy
          • Size:
            35x10
          • Serial:
            009141h
          • Stock_Number:
            27799
          • Plot:
            mr Drake
          • Park_Company:
             Timbervale Caravan Park
          • Park_Code:
            TIMB01
          • Park_Address:
            Timbervale Caravan Park
          • Park_Address2:
            Charmouth Road
          • Park_City:
            Lyme Regis
          • Park_Postcode:
            DT7 3HG
          • Park_Contact:
            Mr John & Mrs Sue Eaton
          • Park_Phone:
            1297442585
          • Park_Email:
            eatons@timbervale.co.uk

            Issue Links

            Same Van

            Ext Doors & Windows (4 weeks) - External Doors & Windows SWIFT-11564 Water ingress throughout the right hand side of the caravan

            • Low - Low Priority Jobs
            • Complete

              Activity

              Ascending order - Click to sort in descending order
              Adrienne Barwell (Inactive) created issue -
              Adrienne Barwell (Inactive) made changes -
              Field Original Value New Value
              Park_Contact Mr John & Mrs Sue Eaton
              Park_Postcode DT7 3HG
              Park_Phone 1297442585
              Park_Code TIMB01
              Park_Address2 Charmouth Road
              Park_City Lyme Regis
              Adrienne Barwell (Inactive) made changes -
              Link This issue Same Van SWIFT-11564 [ SWIFT-11564 ]
              Hide
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              Adrienne Barwell (Inactive) added a comment -
              We have received an e-mail from Danny at Swift to Mr Drake regarding a complaint. We have no record of the original e-mail sent by Mr Drake, I have requested a copy of this from Swift
              Show
              Adrienne Barwell (Inactive) added a comment - We have received an e-mail from Danny at Swift to Mr Drake regarding a complaint. We have no record of the original e-mail sent by Mr Drake, I have requested a copy of this from Swift
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-1.png [ 124471 ]
              Adrienne Barwell (Inactive) made changes -
              Assignee Adrienne Barwell [ adrienne ]
              Adrienne Barwell (Inactive) made changes -
              Attachment screenshot-2.png [ 124472 ]
              Hide
              Permalink
              Adrienne Barwell (Inactive) added a comment -
              Swift have advised that this has all been sorted and that no action is required by Surf
              Show
              Adrienne Barwell (Inactive) added a comment - Swift have advised that this has all been sorted and that no action is required by Surf
              Adrienne Barwell (Inactive) made changes -
              Status Open [ 1 ] Complete [ 6 ]
              Adrienne Barwell (Inactive) made changes -
              Status Complete [ 6 ] Reopened [ 4 ]
              Adrienne Barwell (Inactive) made changes -
              Status Reopened [ 4 ] Resolved [ 5 ]
              Resolution Completed [ 1 ]
              Adrienne Barwell (Inactive) made changes -
              Status Resolved [ 5 ] Complete [ 6 ]
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open Complete Complete
              		24d 48m 1 Adrienne Barwell (Inactive) 22/Aug/16 11:20 AM
              Complete Complete Reopened Reopened
              		14d 12m 1 Adrienne Barwell (Inactive) 05/Sep/16 11:33 AM
              Reopened Reopened Resolved Resolved
              		4s 1 Adrienne Barwell (Inactive) 05/Sep/16 11:33 AM
              Resolved Resolved Complete Complete
              		3s 1 Adrienne Barwell (Inactive) 05/Sep/16 11:33 AM

                People

                • Assignee:
                  Adrienne Barwell (Inactive)
                  Reporter:
                  Adrienne Barwell (Inactive)
                  Participants:
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: