Problems
  1. Problems
  2. PROB-16

5x exterior barrels have failed, and the site have replaced with their own stock also the morco touches have failed and been replaced

    Details

    • Type: Customer Problem Customer Problem
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Manufacturer:
      Swift
    • Model:
      Burgundy
    • Park_Company:
       Woolacombe Sands
    • Park_Code:
      WOOL02
    • Park_Address:
      Richard Holiday Developments (Woolacombe Sands)) Ltd
    • Park_Address2:
      Woolacombe Sands Holiday Park, Station Road
    • Park_City:
      Woolacombe
    • Park_Postcode:
      EX34 7AF
    • Park_Phone:
      01271870569
    1. update to Darren.png
      93 kB
    2. Response from Swift (warren).png
      102 kB
    3. complaint by the site.png
      93 kB
    4. complaint.png
      93 kB

      Activity

      Hide
      Adrienne Barwell (Inactive) added a comment -
      Warren in quality control is looking at whether Elthringtons have been contacted regarding the locks and also checking to see if they have had any other issues to do with the MORCO touch pads
      Show
      Adrienne Barwell (Inactive) added a comment - Warren in quality control is looking at whether Elthringtons have been contacted regarding the locks and also checking to see if they have had any other issues to do with the MORCO touch pads
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Darren has contacted Naomi and advised that new locks will be supplied. He has asked whether they require the MORCO touch to be replaced, or whether she would prefer some money towards the replacements. Awaiting response
      Show
      Adrienne Barwell (Inactive) added a comment - Darren has contacted Naomi and advised that new locks will be supplied. He has asked whether they require the MORCO touch to be replaced, or whether she would prefer some money towards the replacements. Awaiting response
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Updated Naomi at Woolacombe Sands
      Show
      Adrienne Barwell (Inactive) added a comment - Updated Naomi at Woolacombe Sands
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have forwarded details to Lisa at Swift and await her response
      Show
      Adrienne Barwell (Inactive) added a comment - I have forwarded details to Lisa at Swift and await her response

        People

        • Assignee:
          Adrienne Barwell (Inactive)
          Reporter:
          Adrienne Barwell (Inactive)
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved: