Problems
  1. Problems
  2. PROB-16

5x exterior barrels have failed, and the site have replaced with their own stock also the morco touches have failed and been replaced

          Details

          • Type: Customer Problem Customer Problem
          • Status: Complete
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Manufacturer:
            Swift
          • Model:
            Burgundy
          • Park_Company:
             Woolacombe Sands
          • Park_Code:
            WOOL02
          • Park_Address:
            Richard Holiday Developments (Woolacombe Sands)) Ltd
          • Park_Address2:
            Woolacombe Sands Holiday Park, Station Road
          • Park_City:
            Woolacombe
          • Park_Postcode:
            EX34 7AF
          • Park_Phone:
            01271870569
          1. complaint.png
            93 kB
          2. complaint by the site.png
            93 kB
          3. Response from Swift (warren).png
            102 kB
          4. update to Darren.png
            93 kB

            Activity

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            Adrienne Barwell (Inactive) added a comment -
            I have forwarded details to Lisa at Swift and await her response
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            Adrienne Barwell (Inactive) added a comment - I have forwarded details to Lisa at Swift and await her response
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            Adrienne Barwell (Inactive) added a comment -
            Updated Naomi at Woolacombe Sands
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            Adrienne Barwell (Inactive) added a comment - Updated Naomi at Woolacombe Sands
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            Adrienne Barwell (Inactive) added a comment -
            Darren has contacted Naomi and advised that new locks will be supplied. He has asked whether they require the MORCO touch to be replaced, or whether she would prefer some money towards the replacements. Awaiting response
            Show
            Adrienne Barwell (Inactive) added a comment - Darren has contacted Naomi and advised that new locks will be supplied. He has asked whether they require the MORCO touch to be replaced, or whether she would prefer some money towards the replacements. Awaiting response
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            Adrienne Barwell (Inactive) added a comment -
            Warren in quality control is looking at whether Elthringtons have been contacted regarding the locks and also checking to see if they have had any other issues to do with the MORCO touch pads
            Show
            Adrienne Barwell (Inactive) added a comment - Warren in quality control is looking at whether Elthringtons have been contacted regarding the locks and also checking to see if they have had any other issues to do with the MORCO touch pads

              People

              • Assignee:
                Adrienne Barwell (Inactive)
                Reporter:
                Adrienne Barwell (Inactive)
                Participants:
              • Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: