Details
-
Type:
Customer Problem
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Manufacturer:Swift
-
Model:Burgundy
-
Park_Company:Woolacombe Sands
-
Park_Code:WOOL02
-
Park_Address:Richard Holiday Developments (Woolacombe Sands)) Ltd
-
Park_Address2:Woolacombe Sands Holiday Park, Station Road
-
Park_City:Woolacombe
-
Park_Postcode:EX34 7AF
-
Park_Phone:01271870569
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX34 7AF | |
| Park_Phone | 01271870569 | |
| Park_Code | WOOL02 | |
| Park_Address2 | Woolacombe Sands Holiday Park, Station Road | |
| Park_City | Woolacombe | |
| Park_Address | Richard Holiday Developments (Woolacombe Sands)) Ltd |
| Summary | 5x exterior barrels have failed, and the site have replaced with their own stock | 5x exterior barrels have failed, and the site have replaced with their own stock also the morco touches have failed and been replaced |
| Attachment | complaint.png [ 136269 ] |
| Attachment | complaint by the site.png [ 136270 ] |
Hide
Adrienne Barwell (Inactive)
added a comment -
Permalink
I have forwarded details to Lisa at Swift and await her response
Show
Adrienne Barwell (Inactive)
added a comment - I have forwarded details to Lisa at Swift and await her response
| Assignee | Adrienne Barwell [ adrienne ] |
Updated Naomi at Woolacombe Sands
Show
Adrienne Barwell (Inactive)
added a comment - Updated Naomi at Woolacombe Sands
| Attachment | update to Darren.png [ 136320 ] |
Darren has contacted Naomi and advised that new locks will be supplied. He has asked whether they require the MORCO touch to be replaced, or whether she would prefer some money towards the replacements. Awaiting response
Show
Adrienne Barwell (Inactive)
added a comment - Darren has contacted Naomi and advised that new locks will be supplied. He has asked whether they require the MORCO touch to be replaced, or whether she would prefer some money towards the replacements. Awaiting response
| Attachment | Response from Swift (warren).png [ 136323 ] |
Warren in quality control is looking at whether Elthringtons have been contacted regarding the locks and also checking to see if they have had any other issues to do with the MORCO touch pads
Show
Adrienne Barwell (Inactive)
added a comment - Warren in quality control is looking at whether Elthringtons have been contacted regarding the locks and also checking to see if they have had any other issues to do with the MORCO touch pads
| Assignee | Adrienne Barwell [ adrienne ] |
| Park_Key_Account | Yes |
| Assignee | Adrienne Barwell [ adrienne ] |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
223d 16h 59m | 1 | Adrienne Barwell (Inactive) | 24/Jul/17 10:52 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 24/Jul/17 10:52 AM |
.png){kind=link}