Problems
  1. Problems
  2. PROB-3

Letter of complaint

          Details

          • Type: Customer Problem Customer Problem
          • Status: Complete
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Hold Reason:
            Waiting for Manufacturer
          • Manufacturer:
            Swift
          • Model:
            Moselle Lodge
          • Serial:
            019068H
          • Stock_Number:
            30961
          • Park_Company:
             Gunvenna Caravan Park
          • Park_Code:
            GUNV01
          • Park_Address:
            Gunvenna Holiday Park
          • Park_Address2:
            St Minver, Polzeath
          • Park_City:
            Wadebridge
          • Park_Postcode:
            PL27 6QN
          • Park_Phone:
            01208 862405 James: 07725517383
          • Park_Email:
            james.gunvenna@gmail.com / emma.gunvenna@gmail.com

            Issue Links

            Same Van

            Missing items (4 weeks) - Missing items SWIFT-8478 Docking stataion missing

            • Normal - Normal Priority
            • Complete

            Upholstery (8 weeks) - Upholstery SWIFT-8477 This unit should have had EMBOSSED impala fabric on the dining chairs and pouffes within the coffee table but has been supplied with standard fabric

            • Manager escalations - Issues escalated to Adrienne
            • Complete

              Activity

              Adrienne Barwell
              08/Jun/15 12:52 PM
              Adrienne Barwell
              Resolved
              Status Change
              Adrienne Barwell
              Complete
              2 seconds
              Adrienne Barwell
              08/Jun/15 12:52 PM
              Adrienne Barwell
              In Progress
              Status Change
              Adrienne Barwell
              Resolved
              3 seconds
              Adrienne Barwell
              08/Jun/15 12:52 PM
              Adrienne Barwell
              Open
              Status Change
              Adrienne Barwell
              In Progress
              4 days and 19 hours and 50 minutes and 12 seconds
              Transition Owner Before Transition Transition After Transition Response Time
              Adrienne Barwell
              03/Jun/15 5:02 PM
              unassigned
               
              Assigned
              Adrienne Barwell
               
              6 seconds

                People

                • Assignee:
                  Adrienne Barwell (Inactive)
                  Reporter:
                  Adrienne Barwell (Inactive)
                  Participants:
                • Watchers:
                  0 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: