Quotes
  1. Quotes
  2. QUOT-1038

leak from pipe feeding into shower caused floor to collapse

    Details

    • Type: Floor (8 Weeks) Floor (8 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Order No:
      AS8643/5041
    • Plot:
      187
    • Model:
      2007 Pemberton
    • Size:
      37x12
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Park_Company:
       Not defined
    • Additional Contact Details:
      Jenny Miller 01392 833561
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      customer thinks floor may need to be replaced in hallway and bedroom aswell, customer is willing to pay more for a good quality floor.

      Mr Roger Miller 01392 833561 office number 01392 833315
      1 Taps Close
      Exminster
      Exeter
      EX6 8AE
      1. QUOT-1038.docx
        15 kB
        Adrienne Barwell
      1. CCF02052014_00000.jpg
        547 kB
      2. CCF03062014_00007.jpg
        747 kB
      3. CCF03062014_00008.jpg
        865 kB
      4. CCF18112013_00008.jpg
        833 kB
      5. CCF30062014_00000.jpg
        733 kB
      6. CCF30062014_00001.jpg
        769 kB
      7. screenshot-1.jpg
        281 kB
      8. screenshot-2.jpg
        175 kB
      9. screenshot-3.jpg
        175 kB
      10. Steve 26.11.13 014.jpg
        2.07 MB
      11. Steve 26.11.13 015.jpg
        2.02 MB
      12. Steve 26.11.13 016.jpg
        2.04 MB
      13. Untitled.png
        237 kB

        Activity

        Claire Folland created issue -
        Hide
        Claire Folland added a comment -
        issued worksheet
        Show
        Claire Folland added a comment - issued worksheet
        Adrienne Barwell (Inactive) made changes -
        Field Original Value New Value
        Attachment CCF18112013_00008.jpg [ 51133 ]
        Linda Trunkfield (Inactive) made changes -
        Description customer thinks floor may need to be replaced in hallway and bedroom aswell, customer is willing to pay more for a good quality floor.

        Mr Roger Miller 01392 833561
        1 Taps Close
        Exminster
        Exeter
        EX6 8AE
        customer thinks floor may need to be replaced in hallway and bedroom aswell, customer is willing to pay more for a good quality floor.

        Mr Roger Miller 01392 833561 office number 01392 833315
        1 Taps Close
        Exminster
        Exeter
        EX6 8AE
        Hide
        Linda Trunkfield (Inactive) added a comment -
        Mr Miller called to check if we have been out, I advised that we had been out but we are waiting for quotes.

        Mr Miller has asked if we can quote for Piranna Pine for his flooring.
        Show
        Linda Trunkfield (Inactive) added a comment - Mr Miller called to check if we have been out, I advised that we had been out but we are waiting for quotes. Mr Miller has asked if we can quote for Piranna Pine for his flooring.
        Adrienne Barwell (Inactive) made changes -
        Attachment Steve 26.11.13 016.jpg [ 52597 ]
        Attachment Steve 26.11.13 014.jpg [ 52598 ]
        Attachment Steve 26.11.13 015.jpg [ 52599 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        v313 £13.44 per board 12 boards required
        Kingspan 5 sheets £121.50
        Carpet strips £50.00
        Heavy duty vinyl 2m x2m for the wet room
        75mm white skirting £20.00
        2x1 batton 20 m £15.00
        Show
        Adrienne Barwell (Inactive) added a comment - v313 £13.44 per board 12 boards required Kingspan 5 sheets £121.50 Carpet strips £50.00 Heavy duty vinyl 2m x2m for the wet room 75mm white skirting £20.00 2x1 batton 20 m £15.00
        Hide
        Adrienne Barwell (Inactive) added a comment - - edited
        I rang Braddicks and spoke to Ben Braddick who advised that they can supply wet room vinyl and for the size required he said it would be approx £118+ VAT
        Show
        Adrienne Barwell (Inactive) added a comment - - edited I rang Braddicks and spoke to Ben Braddick who advised that they can supply wet room vinyl and for the size required he said it would be approx £118+ VAT
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment QUOT-1038.docx [ 52604 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.jpg [ 52605 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        E-mail address is wrong, it is co.uk not o.uk, it is ellismay not ellismau, and I think that the name must be wrong as well!
        Show
        Adrienne Barwell (Inactive) added a comment - E-mail address is wrong, it is co.uk not o.uk, it is ellismay not ellismau, and I think that the name must be wrong as well!
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have phoned Ellis May the e-mail address is nickybusst@ellismay.co.uk
        Show
        Adrienne Barwell (Inactive) added a comment - I have phoned Ellis May the e-mail address is nickybusst@ellismay.co.uk
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-2.jpg [ 54354 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve's timings are usually spot on and the cost of the materials cannot be reduced. I have therefore in this instance declined to reduce the cost of the quotation. (Ellis May ask us to do this with every quote we supply them)
        Show
        Adrienne Barwell (Inactive) added a comment - Steve's timings are usually spot on and the cost of the materials cannot be reduced. I have therefore in this instance declined to reduce the cost of the quotation. (Ellis May ask us to do this with every quote we supply them)
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-3.jpg [ 54355 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Hide
        Linda Trunkfield (Inactive) added a comment -
        The customer called to say that they have had an e-mail from the insurance company to say that the work can go ahead, I explained to the customer that we have to receive the same letter and we have not had anything from them - I asked the customer to call the loss adjusters Ellis May and get them to send us a confirmation e-mail.
        Show
        Linda Trunkfield (Inactive) added a comment - The customer called to say that they have had an e-mail from the insurance company to say that the work can go ahead, I explained to the customer that we have to receive the same letter and we have not had anything from them - I asked the customer to call the loss adjusters Ellis May and get them to send us a confirmation e-mail.
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment Untitled.png [ 58901 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        jardines have accepted this quote, they have advised that they are paying Mr Miller and that he will pay us at the end of the repairs
        Show
        Adrienne Barwell (Inactive) added a comment - jardines have accepted this quote, they have advised that they are paying Mr Miller and that he will pay us at the end of the repairs
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Mrs Jenny Miller called to say she is now confirming that she would like us to do the work as the insurance is going to pay them.
        I have advise Mrs Miller that we will get the parts on order and when they come in we will then call to take payment for the work, I've also advise her that the job will take approx 4 to 5 days with two men and it will be Mon to Friday as our engineers done work weekends.
        Home no 01392 833561.

        Show
        Lorraine Pryor (Inactive) added a comment - Mrs Jenny Miller called to say she is now confirming that she would like us to do the work as the insurance is going to pay them. I have advise Mrs Miller that we will get the parts on order and when they come in we will then call to take payment for the work, I've also advise her that the job will take approx 4 to 5 days with two men and it will be Mon to Friday as our engineers done work weekends. Home no 01392 833561.
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have asked Maureen to order the wet room flooring
        Show
        Adrienne Barwell (Inactive) added a comment - I have asked Maureen to order the wet room flooring
        Adrienne Barwell (Inactive) made changes -
        Order No AS8643/5041
        Hide
        Maureen Hooper (Inactive) added a comment - - edited
        Wet room flooring ordered from Braddicks 29/04/14, chased this morning and the flooring will be delivered to us Friday 02/05/14.
        Show
        Maureen Hooper (Inactive) added a comment - - edited Wet room flooring ordered from Braddicks 29/04/14, chased this morning and the flooring will be delivered to us Friday 02/05/14.
        Hide
        Maureen Hooper (Inactive) added a comment -
        Flooring received 02.05.14 on Delivery Note 013110
        Show
        Maureen Hooper (Inactive) added a comment - Flooring received 02.05.14 on Delivery Note 013110
        Maureen Hooper (Inactive) made changes -
        Attachment CCF02052014_00000.jpg [ 60541 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        worksheet issued for Steve to make sure that he has everything he requires to complete this job
        Show
        Adrienne Barwell (Inactive) added a comment - worksheet issued for Steve to make sure that he has everything he requires to complete this job
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Original paperwork given to Steve to help him get the bits together
        Show
        Adrienne Barwell (Inactive) added a comment - Original paperwork given to Steve to help him get the bits together
        Maureen Hooper (Inactive) made changes -
        Attachment CCF03062014_00008.jpg [ 63161 ]
        Attachment CCF03062014_00007.jpg [ 63162 ]
        Hide
        Maureen Hooper (Inactive) added a comment -
        Flooring and timber for job being ordered by Lorraine 29.5.14 (RGB)
        Show
        Maureen Hooper (Inactive) added a comment - Flooring and timber for job being ordered by Lorraine 29.5.14 (RGB)
        Maureen Hooper (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        wood in stock
        worksheet issued
        Show
        Adrienne Barwell (Inactive) added a comment - wood in stock worksheet issued
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 25/Jun/14
        Adrienne Barwell (Inactive) made changes -
        Contact Details Jenny Miller 01392 833561
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Advised Mrs Miller that we will be either attending this week or next week.
        Show
        Adrienne Barwell (Inactive) added a comment - Advised Mrs Miller that we will be either attending this week or next week.
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF30062014_00000.jpg [ 65518 ]
        Attachment CCF30062014_00001.jpg [ 65519 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        comp by Steve and Keith
        Show
        Adrienne Barwell (Inactive) added a comment - comp by Steve and Keith
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Thistle have paid Mr Miller direct so we need to invoice Mr Miller
        Show
        Adrienne Barwell (Inactive) added a comment - Thistle have paid Mr Miller direct so we need to invoice Mr Miller
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2 [ 84741 ] Quotes ver 2.1 [ 154201 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.1 [ 154201 ] Quotes ver 2.5 [ 157197 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 2.5 [ 157197 ] Quotes ver 3 [ 172506 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Quotes ver 3 [ 172506 ] Quotes ver 3.1 [ 174262 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
        Quote outcome None [ 12253 ]
        Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        35d 20h 6m 1 Adrienne Barwell (Inactive) 18/Dec/13 10:02 AM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        112d 3h 23m 1 Adrienne Barwell (Inactive) 09/Apr/14 2:26 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        54d 22h 24m 1 Maureen Hooper (Inactive) 03/Jun/14 12:50 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        13d 21h 56m 1 Adrienne Barwell (Inactive) 17/Jun/14 10:46 AM
        Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
        6d 6h 8m 1 Adrienne Barwell (Inactive) 23/Jun/14 4:54 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        6d 16h 51m 1 Adrienne Barwell (Inactive) 30/Jun/14 9:46 AM
        Resolved Resolved Complete Complete
        2s 1 Adrienne Barwell (Inactive) 30/Jun/14 9:46 AM
        Complete Complete Reopened Reopened
        4151d 21h 19m 1 11/Nov/25 6:05 AM
        Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
        23s 1 11/Nov/25 6:06 AM

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Claire Folland
          • Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Work Scheduled: