Details
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Type:
Chargeable (6 weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Plot:125
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Model:Pathfinder
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Status Colour:
Assessment Sheet Issued
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Park_Company:Mother Ivey's Bay Holiday Park
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Park_Code:MOTH01
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Park_Phone:01841 520990
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Park_Postcode:PL28 8SL
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Issue Links
- Customer Problem with
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QUOT-2592
The only details is that the cladding is weeping
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- Assessment Sheet Issued
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.jpg [ 51091 ] |
| Attachment | CCF25112013_00011.jpg [ 51493 ] |
| Attachment | CCF26112013_00000.jpg [ 51498 ] |
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Adrienne Barwell (Inactive)
added a comment -
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Michael has advised that would need a lot of stain to fill up the dipping machine. He has advised that we would need a sample of the cladding to get it matched by either Snows Timber or Brackfields. Once the timber is dipped and fitted it would then take an additional two days to put the top coat of paint on the unit.
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Adrienne Barwell (Inactive)
added a comment - Michael has advised that would need a lot of stain to fill up the dipping machine. He has advised that we would need a sample of the cladding to get it matched by either Snows Timber or Brackfields. Once the timber is dipped and fitted it would then take an additional two days to put the top coat of paint on the unit.
| Attachment | screenshot-2.jpg [ 51708 ] |
I have gone through the information with Nigel, and he has advised that Steve has not given me enough information to compile the quote, I will need to send him back to the site to take of the corner capping to measure the depth of the wood and to get some photographs
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Adrienne Barwell (Inactive)
added a comment - I have gone through the information with Nigel, and he has advised that Steve has not given me enough information to compile the quote, I will need to send him back to the site to take of the corner capping to measure the depth of the wood and to get some photographs
I have issued another worksheet for Steve and also added a Snow timber information sheet with it
Show
Adrienne Barwell (Inactive)
added a comment - I have issued another worksheet for Steve and also added a Snow timber information sheet with it
| Attachment | CCF23122013_00008.jpg [ 52734 ] |
Steve has finally advised that this is loglap 22 x 100
I have called Snows timber and they have advised that they will come back to me with a quotation later today. I have advised that if I am not around to leave a message on my answerphone.
I have called Snows timber and they have advised that they will come back to me with a quotation later today. I have advised that if I am not around to leave a message on my answerphone.
Show
Adrienne Barwell (Inactive)
added a comment - Steve has finally advised that this is loglap 22 x 100
I have called Snows timber and they have advised that they will come back to me with a quotation later today. I have advised that if I am not around to leave a message on my answerphone.
Steve has advised that it will take 2 men 1 week to fit the timber
He is not sure how long it will take to dip the timber, but Bill Hibbs or Mark should know
I have been out to find Bill but he was still at lunch Bill Peters said that he would get him to call into the office
He is not sure how long it will take to dip the timber, but Bill Hibbs or Mark should know
I have been out to find Bill but he was still at lunch Bill Peters said that he would get him to call into the office
Show
Adrienne Barwell (Inactive)
added a comment - Steve has advised that it will take 2 men 1 week to fit the timber
He is not sure how long it will take to dip the timber, but Bill Hibbs or Mark should know
I have been out to find Bill but he was still at lunch Bill Peters said that he would get him to call into the office
I have spoken to Bill Peters and he has advised that I need to allow about 40 mins for ever 30 lengths. I will allow 5 hours labour for this. There then needs to be a drying time. which will be a couple of days.
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Bill Peters and he has advised that I need to allow about 40 mins for ever 30 lengths. I will allow 5 hours labour for this. There then needs to be a drying time. which will be a couple of days.
I have e-mailed MIB asking them to confirm the colour that they are currently painting the lodge so that we can try and match when we dip the wood.
Show
Adrienne Barwell (Inactive)
added a comment - I have e-mailed MIB asking them to confirm the colour that they are currently painting the lodge so that we can try and match when we dip the wood.
| Attachment | QUOT-1044.docx [ 55503 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
If quote is accepted, it might be worth asking Pathfinder for a price for the timber. Just in case it works out cheaper
Show
Adrienne Barwell (Inactive)
added a comment - If quote is accepted, it might be worth asking Pathfinder for a price for the timber. Just in case it works out cheaper
| Attachment | screenshot-3.jpg [ 55504 ] |
Kevin called he wanted to know what the cost would be to do extra treatment up to 5 coats - Also he said that he is already having the decking removed by another company.
Show
Linda Trunkfield (Inactive)
added a comment - Kevin called he wanted to know what the cost would be to do extra treatment up to 5 coats - Also he said that he is already having the decking removed by another company.
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | 3.3.14 acceptance of quotation.jpg [ 56275 ] |
quote accepted by MIB
They will provide accommodation, will only need to charge travel once.
They will provide accommodation, will only need to charge travel once.
Show
Adrienne Barwell (Inactive)
added a comment - quote accepted by MIB
They will provide accommodation, will only need to charge travel once.
| Attachment | Steve 1.1.14 036.jpg [ 57415 ] | |
| Attachment | Steve 1.1.14 037.jpg [ 57416 ] | |
| Attachment | Steve 1.1.14 038.jpg [ 57417 ] | |
| Attachment | Steve 1.1.14 034.jpg [ 57418 ] | |
| Attachment | Steve 1.1.14 035.jpg [ 57419 ] |
| Attachment | 18.3.14 e-mail to Nigel.jpg [ 57420 ] |
| Attachment | 18.3.14 timber order.jpg [ 57424 ] |
| Attachment | screenshot-4.jpg [ 57433 ] |
| Attachment | screenshot-5.jpg [ 57434 ] |
Kevin has called to see if there is any chance of this being done before Easter I told him that this is weather permitting - e-mailed Adrienne.
Show
Linda Trunkfield (Inactive)
added a comment - Kevin has called to see if there is any chance of this being done before Easter I told him that this is weather permitting - e-mailed Adrienne.
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 12/May/14 |
| Attachment | CCF27052014_00000.jpg [ 62556 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Quotes ver 2 [ 84782 ] | Quotes ver 2.1 [ 154146 ] |
| Workflow | Quotes ver 2.1 [ 154146 ] | Quotes ver 2.5 [ 157144 ] |
| Workflow | Quotes ver 2.5 [ 157144 ] | Quotes ver 3 [ 172452 ] |
| Workflow | Quotes ver 3 [ 172452 ] | Quotes ver 3.1 [ 174210 ] |
| Park_Company | Not defined | Mother Ivey's Bay Holiday Park |
| Park_Postcode | PL28 8SL | |
| Park_Email | wendy@motheriveysbay.com | |
| Park_Phone | 01841 520990 | |
| Park_Code | MOTH01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Trevose Head | |
| Park_City | Near Padstow | |
| Park_Address | Mother Ivey's Bay Holiday Park |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
I have reopened this issue as the park owners have reported that the cladding is weeping. Screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - I have reopened this issue as the park owners have reported that the cladding is weeping. Screen shot attached.
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] |
| Attachment | screenshot-6.png [ 128080 ] |
Engineer assesment has been returned and a copy of it has been attached. Awaiting a quote from Ade or Deb.
Show
Isabel Smith (Inactive)
added a comment - Engineer assesment has been returned and a copy of it has been attached. Awaiting a quote from Ade or Deb.
| Attachment | CCF17102016_00003.jpg [ 130721 ] | |
| Attachment | CCF17102016_00004.jpg [ 130722 ] | |
| Attachment | CCF17102016_00005.jpg [ 130723 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] |
I have spoken with Steve and he has advise that the best thing would be to attend site when it get cold, scrape the wood and repaint. I will discuss this with Ade.
Show
Debbie Bartlett (Inactive)
added a comment - I have spoken with Steve and he has advise that the best thing would be to attend site when it get cold, scrape the wood and repaint. I will discuss this with Ade.
I have called Steve to ask if he can remember what colour we used. waiting fr him to call back.
Show
Debbie Bartlett (Inactive)
added a comment - I have called Steve to ask if he can remember what colour we used. waiting fr him to call back.
| Attachment | screenshot-7.png [ 134030 ] |
Steve has advised that a contact site ref the paint colour as we are struggling to find any recorded of it. Email attached.
Show
Debbie Bartlett (Inactive)
added a comment - Steve has advised that a contact site ref the paint colour as we are struggling to find any recorded of it. Email attached.
| Attachment | screenshot-8.png [ 134032 ] |
| Attachment | screenshot-9.png [ 135407 ] |
Julie has the below.
Hi Debbie,
The lodge at plot 125 is painted in Sadolin Teak.
Kind Regards
Julie
Hi Debbie,
The lodge at plot 125 is painted in Sadolin Teak.
Kind Regards
Julie
Show
Debbie Bartlett (Inactive)
added a comment - Julie has the below.
Hi Debbie,
The lodge at plot 125 is painted in Sadolin Teak.
Kind Regards
Julie
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Quote outcome | Accepted [ 12254 ] | Rejected [ 12255 ] |
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Rejected [ 12255 ] | None [ 12253 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
14d 2h 53m | 1 | Adrienne Barwell (Inactive) | 03/Mar/14 2:13 PM | |||||
|
53d 1h 40m | 1 | Adrienne Barwell (Inactive) | 25/Apr/14 4:54 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 25/Apr/14 4:54 PM | |||||
|
7s | 1 | Adrienne Barwell (Inactive) | 25/Apr/14 4:54 PM | |||||
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31d 21h 23m | 1 | Maureen Hooper (Inactive) | 27/May/14 2:18 PM | |||||
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32d 1h 54m | 1 | monica | 17/Oct/16 4:50 PM | |||||
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6s | 1 | monica | 17/Oct/16 4:51 PM | |||||
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227d 12h 49m | 2 | charleen sibley | 28/Feb/17 8:56 AM | |||||
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2s | 1 | charleen sibley | 28/Feb/17 8:56 AM | |||||
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2s | 1 | charleen sibley | 28/Feb/17 8:56 AM | |||||
|
9s | 1 | charleen sibley | 28/Feb/17 8:56 AM | |||||
|
4s | 1 | charleen sibley | 28/Feb/17 8:56 AM | |||||
|
7s | 2 | charleen sibley | 28/Feb/17 8:56 AM | |||||
|
4019d 21h 46m | 2 | 11/Nov/25 6:06 AM | ||||||
|
1m 26s | 2 | 11/Nov/25 6:06 AM |
