Details
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Type:
Structure (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:97
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Model:MOSELLE
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Serial:6733H
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Part Number:on charge-1154
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Part Number 2:17108762 - 1710450 - 1708726
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Status Colour:
Assessment Sheet Issued
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Mr D Foster the owner of the above caravan wishes you to quote for the insurance purposes and then carry out the work once approved the damage on the above caravan. Photos provide.
Mr D. Foster
1 Coopers Court
Kings Road
Sherburne
Dorset
DT9 4HU
Mr D. Foster
1 Coopers Court
Kings Road
Sherburne
Dorset
DT9 4HU
Issue Links
- Same Van
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CHARGE-1154
Left hand Barge Board / centre cap/ swift bird for quot-1045
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Structure (8 Weeks) [ 39 ] |
| Description |
The gutter over the doorway in is leaking directly over the main entrance door. I will send an engineer with some gutter brackets in the first instance. |
Mr D Foster the owner of the above caravan wishes you to quote for the insurance purposes and then carry out the work once approved the damage on the above caravan. Photos provide. |
| Due Date | 02/Aug/11 | 13/Jan/14 |
| Work Scheduled | 29/Jun/11 |
| Plot | 46 | 97 |
| Attachment | screenshot-1.jpg [ 51110 ] |
| Project | Swift [ 10018 ] | Quotes [ 10020 ] |
| Key | SWIFT-6050 | QUOT-1045 |
| Workflow | Surfbay [ 84798 ] | Quotes ver 2 [ 84799 ] |
| Status | Open [ 1 ] | Awaiting Quote [ 10006 ] |
| Category | SurfBay Attending [ 10042 ] |
| Attachment | Swift- 6050 Burgundy No 97 photo one.jpg [ 51116 ] | |
| Attachment | swift-6050 Burgundy no 97 photo no 2.jpg [ 51117 ] |
| Attachment | screenshot-2.jpg [ 51120 ] |
| Attachment | screenshot-3.jpg [ 51121 ] |
| Summary | Board on the front of van has come off Quote for insurance - | Left hand Barge Board on the front of van has come off Quote for insurance - |
| Attachment | CCF25112013_00004.jpg [ 51469 ] |
| Description | Mr D Foster the owner of the above caravan wishes you to quote for the insurance purposes and then carry out the work once approved the damage on the above caravan. Photos provide. |
Mr D Foster the owner of the above caravan wishes you to quote for the insurance purposes and then carry out the work once approved the damage on the above caravan. Photos provide. Mr D. Foster 1 Coopers Court Kings Road Sherburne Dorset DT9 4HU |
| Attachment | screenshot-4.jpg [ 51523 ] |
| Attachment | screenshot-5.jpg [ 51524 ] |
| Attachment | QUOT-1045- Mr Foster @ Old Coast Guard.docx [ 51783 ] |
| Attachment | QUOT-1045- Mr Foster @ Old Coast Guard.docx [ 51783 ] |
| Attachment | QUOT-1045- Mr Foster @ Old Coast Guard.docx [ 51784 ] |
I have today sent the quote off to Mr Foster, sent 1st class today
Cost £435.69
Vat £87.11
Total £522.83
Cost £435.69
Vat £87.11
Total £522.83
Show
Lorraine Pryor (Inactive)
added a comment - I have today sent the quote off to Mr Foster, sent 1st class today
Cost £435.69
Vat £87.11
Total £522.83
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
Jardines have phoned and asked if we know the cause of the damage, I advised that it was done during transport, the transporter did not damage it, but the wind got behind the barge board and caused the damage.
Show
Adrienne Barwell (Inactive)
added a comment - Jardines have phoned and asked if we know the cause of the damage, I advised that it was done during transport, the transporter did not damage it, but the wind got behind the barge board and caused the damage.
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | CCF19122013_00001.jpg [ 52647 ] |
acceptance received from Jardines, I have passed the paperwork to Lorraine so that she can order the parts
Show
Adrienne Barwell (Inactive)
added a comment - acceptance received from Jardines, I have passed the paperwork to Lorraine so that she can order the parts
I have advised Lorraine that she can invoice the customer for the £50.00 excess. (no VAT) she will need to change the VAT rate on SAGE to do this
Show
Adrienne Barwell (Inactive)
added a comment - I have advised Lorraine that she can invoice the customer for the £50.00 excess. (no VAT) she will need to change the VAT rate on SAGE to do this
| Link |
This issue Same Van |
I have order the parts on swift today for this job- charge -1154
Show
Lorraine Pryor (Inactive)
added a comment - I have order the parts on swift today for this job- charge -1154
Sage invoice issued for the excess for £50.00 no- 459675, sent to client today asking for payment to be paid via the phone with card or bu cheque.
Show
Lorraine Pryor (Inactive)
added a comment - Sage invoice issued for the excess for £50.00 no- 459675, sent to client today asking for payment to be paid via the phone with card or bu cheque.
| Attachment | screenshot-6.jpg [ 52694 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Part Number 2 | 17108762 - 1710450 - 1708726 | |
| Part Number | on charge-1154 |
| Link |
This issue Same Van |
I have checked on the parts today and two of the parts are not showing that they will be due in until w/c 03.02.14, I will submitted an request to see if we can get the parts an sooner? See charge -1154
Show
Lorraine Pryor (Inactive)
added a comment - I have checked on the parts today and two of the parts are not showing that they will be due in until w/c 03.02.14, I will submitted an request to see if we can get the parts an sooner? See charge -1154
| Attachment | screenshot-7.jpg [ 52984 ] |
| Attachment | screenshot-8.jpg [ 53104 ] |
Swift have responded to say :
Our Response:
We have requested earlier delivery of 1708726 and will despatch as soon as possible. We will endeavor to deliver 1710450 and 1710862 week commencing 13/01/2014.
Our Response:
We have requested earlier delivery of 1708726 and will despatch as soon as possible. We will endeavor to deliver 1710450 and 1710862 week commencing 13/01/2014.
Show
Lorraine Pryor (Inactive)
added a comment - Swift have responded to say :
Our Response:
We have requested earlier delivery of 1708726 and will despatch as soon as possible. We will endeavor to deliver 1710450 and 1710862 week commencing 13/01/2014.
Mr Foster called to advise he was surprised to receive an invoice for the excess when the repairs have not been completed yet, spoke to Ade, she has advised this is normally sent out when the repairs are complete, if he keeps hold of the invoice he can pay at the end, we are unable to contact him now as he is out of the country until the 24th feb, as soon as he gets back he will pay the invoice and sign to say he is happy with the repairs.
Show
Claire Folland
added a comment - Mr Foster called to advise he was surprised to receive an invoice for the excess when the repairs have not been completed yet, spoke to Ade, she has advised this is normally sent out when the repairs are complete, if he keeps hold of the invoice he can pay at the end, we are unable to contact him now as he is out of the country until the 24th feb, as soon as he gets back he will pay the invoice and sign to say he is happy with the repairs.
part rec today see charge-1154 for details
Show
Lorraine Pryor (Inactive)
added a comment - part rec today see charge-1154 for details
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 14/Jan/14 4:37 PM |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
Work sheet issue today
Show
Lorraine Pryor (Inactive)
added a comment - Work sheet issue today
| Attachment | screenshot-9.jpg [ 53391 ] |
| Attachment | screenshot-10.jpg [ 53392 ] |
comp by Steve
Show
Adrienne Barwell (Inactive)
added a comment - comp by Steve
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF27012014_00001.jpg [ 54133 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | screenshot-11.jpg [ 54518 ] |
invoice number 459939 c/note 459940
excess invoice 459941
excess invoice 459941
Show
Adrienne Barwell (Inactive)
added a comment - invoice number 459939 c/note 459940
excess invoice 459941
Satisfaction note sent to Mr Foster
Show
Adrienne Barwell (Inactive)
added a comment - Satisfaction note sent to Mr Foster
Satisfaction note received and sent to Thistle
Show
Adrienne Barwell (Inactive)
added a comment - Satisfaction note received and sent to Thistle
| Attachment | CCF27022014_00003.jpg [ 56114 ] |
| Workflow | Quotes ver 2 [ 84799 ] | Quotes ver 2.1 [ 154012 ] |
| Workflow | Quotes ver 2.1 [ 154012 ] | Quotes ver 2.5 [ 157010 ] |
| Workflow | Quotes ver 2.5 [ 157010 ] | Quotes ver 3 [ 172318 ] |
| Workflow | Quotes ver 3 [ 172318 ] | Quotes ver 3.1 [ 174076 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 39s | 1 | Lorraine Pryor (Inactive) | 18/Nov/13 1:28 PM | |||||
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16d 59m | 1 | Adrienne Barwell (Inactive) | 04/Dec/13 2:27 PM | |||||
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14d 19h 15m | 1 | Adrienne Barwell (Inactive) | 19/Dec/13 9:43 AM | |||||
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4h 49m | 1 | Lorraine Pryor (Inactive) | 19/Dec/13 2:33 PM | |||||
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26d 2h 4m | 1 | Lorraine Pryor (Inactive) | 14/Jan/14 4:37 PM | |||||
|
22s | 1 | Lorraine Pryor (Inactive) | 14/Jan/14 4:38 PM | |||||
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12d 17h 38m | 1 | Adrienne Barwell (Inactive) | 27/Jan/14 10:16 AM | |||||
|
20s | 1 | Adrienne Barwell (Inactive) | 27/Jan/14 10:17 AM | |||||
|
4427d 22h 55m | 1 | 13/Mar/26 9:12 AM | ||||||
|
10h 15m | 1 | 13/Mar/26 7:28 PM |
Looking at the photos the parts need are:
1710862 Left hand Barge Board Net cost £176.14 plus vat will quote £237.78 + Vat
If the owner doesn't have the center cap 1710450 net £26.09 will quote £35.23 + vat
And the bird £30.16 net will quote £40.18 plus vat
Plus £10.00 for misc items
then travel 70 miles - £38.50...