Details
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Type:
Roof (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS8715/5041
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Plot:32
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Model:2004 Oakwood
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Status Colour:
Assessment Sheet Issued
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
customer has noticed bottom of door frame swollen
Mr John Hooper 01495 212585
This issue has been quoted for on QUOT-1138 so I have closed this one down
Mr John Hooper 01495 212585
This issue has been quoted for on QUOT-1138 so I have closed this one down
Activity
I have passed the paperwork to Claire and asked her to prepare the quotation, I will help her with it
Show
Adrienne Barwell (Inactive)
added a comment - I have passed the paperwork to Claire and asked her to prepare the quotation, I will help her with it
Mr Hooper called and wanted to make sure that we were aware that the door from the kitchen to the lounge has swollen on the L/H side of the frame, I can see that it has been noted on the description and Claire is aware and dealing with.
Show
Linda Trunkfield (Inactive)
added a comment - Mr Hooper called and wanted to make sure that we were aware that the door from the kitchen to the lounge has swollen on the L/H side of the frame, I can see that it has been noted on the description and Claire is aware and dealing with.
Katrina at Atlas has advised there are 2 different size roof plates on this van, 171 and 143, spoke to Steve to find out which one we need, he is not sure, will get prices for both
Show
Claire Folland
added a comment - Katrina at Atlas has advised there are 2 different size roof plates on this van, 171 and 143, spoke to Steve to find out which one we need, he is not sure, will get prices for both
| Field | Original Value | New Value |
|---|---|---|
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Order No | AS8715/5041 |
Ordered parts
Show
Claire Folland
added a comment - Ordered parts
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 26/Jun/14 2:34 PM |
received roof plates, waiting for doorframes
Show
Claire Folland
added a comment - received roof plates, waiting for doorframes
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Assignee | Adrienne Barwell [ adrienne ] | Maureen Hooper [ maureenh ] |
Doorframes on Quot-1138 are in stock, so issued worksheet for both jobs
Show
Maureen Hooper (Inactive)
added a comment - Doorframes on Quot-1138 are in stock, so issued worksheet for both jobs
This issue has been quoted for on QUOT-1138, so I will close this one down
Show
Maureen Hooper (Inactive)
added a comment - - edited This issue has been quoted for on QUOT-1138 , so I will close this one down
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Description |
customer has noticed bottom of door frame swollen Mr John Hooper 01495 212585 |
customer has noticed bottom of door frame swollen
Mr John Hooper 01495 212585 This issue has been quoted for on QUOT-1138 so I have closed this one down |
| Workflow | Quotes ver 2 [ 100731 ] | Quotes ver 2.1 [ 154179 ] |
| Workflow | Quotes ver 2.1 [ 154179 ] | Quotes ver 2.5 [ 157176 ] |
| Workflow | Quotes ver 2.5 [ 157176 ] | Quotes ver 3 [ 172484 ] |
| Workflow | Quotes ver 3 [ 172484 ] | Quotes ver 3.1 [ 172947 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Maureen Hooper [ maureenh ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
184d 23h 46m | 1 | Claire Folland | 06/Jun/14 2:32 PM | |||||
|
14s | 1 | Claire Folland | 06/Jun/14 2:32 PM | |||||
|
3s | 1 | Claire Folland | 06/Jun/14 2:32 PM | |||||
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19d 23h 1m | 1 | Claire Folland | 26/Jun/14 1:34 PM | |||||
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76d 20h 39m | 1 | Maureen Hooper (Inactive) | 11/Sep/14 10:14 AM | |||||
|
4s | 1 | Maureen Hooper (Inactive) | 11/Sep/14 10:14 AM | |||||
|
4078d 20h 53m | 1 | 11/Nov/25 6:07 AM | ||||||
|
10s | 1 | 11/Nov/25 6:07 AM |
Water / flue leaking
32 Atlas Oakwood 2004
Roof sealed plate cracked and letting water in
Temporary seal undertaken, needs replacement, not sure if we can get an Atlas part might need to be purchased