Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 6 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS8578/5041
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Plot:44
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Model:not supplied
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Serial:not supplied
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Status Colour:
Assessment Sheet Issued
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Stock_Number:not supplied
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
No further information has been given not even what the van is
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | CCF24022014_00013.jpg [ 55862 ] |
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Adrienne Barwell (Inactive)
added a comment -
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paperwork received from Steve
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Adrienne Barwell (Inactive)
added a comment - paperwork received from Steve
| Attachment | Steve 24.2.14 017.jpg [ 55893 ] |
| Attachment | 24.2.14 panel price requested.jpg [ 55894 ] |
quote received back from ECS
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Adrienne Barwell (Inactive)
added a comment - quote received back from ECS
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | QUOT-1121.docx [ 55958 ] |
quote posted to the site
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Adrienne Barwell (Inactive)
added a comment - quote posted to the site
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | CCF18032014_00001.jpg [ 57406 ] |
signed acceptance received, this has been signed by the customer, however, there is no home address and no note as to whether this is going through on insurance
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Adrienne Barwell (Inactive)
added a comment - signed acceptance received, this has been signed by the customer, however, there is no home address and no note as to whether this is going through on insurance
| Attachment | 18.3.14 e-mailed Lee for the customer details.jpg [ 57407 ] |
E-mailed Lee asking for the customer details so I can establish who is paying
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Adrienne Barwell (Inactive)
added a comment - E-mailed Lee asking for the customer details so I can establish who is paying
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
Still not heard back from Lee, will get the panel on order whilst waiting
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Adrienne Barwell (Inactive)
added a comment - Still not heard back from Lee, will get the panel on order whilst waiting
| Attachment | 27.3.14 panel order.jpg [ 58008 ] |
panels ordered from ECS
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Adrienne Barwell (Inactive)
added a comment - panels ordered from ECS
| Order No | AS8578/5041 |
| Attachment | CCF27032014_00000.jpg [ 58009 ] |
| Summary | Sam from Bridport has called and asked us to attend and quote for panel damage | window side bottom front panel damaged |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | 27.3.14 customer details request.jpg [ 58010 ] |
I have e-mailed Lee asking him to confirm whether he would like the site invoiced for the work or whether he is going to provide the customer contact details, awaiting response
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed Lee asking him to confirm whether he would like the site invoiced for the work or whether he is going to provide the customer contact details, awaiting response
| Assignee | Linda Trunkfield [ lindat ] | Adrienne Barwell [ adrienne ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 10/Apr/14 |
comp by Steve and Keith
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Adrienne Barwell (Inactive)
added a comment - comp by Steve and Keith
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF14042014_00009.jpg [ 59164 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
I have had no response from Lee regarding the customer details so I have invoiced Lee. Invoice 460464. I have put a note in with the invoice advising that if he would like it invoiced to his customer, please could he return the invoice with the name and address and we will amend, or he can pass this invoice over to them for payment. I await his response
Show
Adrienne Barwell (Inactive)
added a comment - I have had no response from Lee regarding the customer details so I have invoiced Lee. Invoice 460464. I have put a note in with the invoice advising that if he would like it invoiced to his customer, please could he return the invoice with the name and address and we will amend, or he can pass this invoice over to them for payment. I await his response
| Workflow | Quotes ver 2 [ 102541 ] | Quotes ver 2.1 [ 154043 ] |
| Workflow | Quotes ver 2.1 [ 154043 ] | Quotes ver 2.5 [ 157041 ] |
| Workflow | Quotes ver 2.5 [ 157041 ] | Quotes ver 3 [ 172349 ] |
| Workflow | Quotes ver 3 [ 172349 ] | Quotes ver 3.1 [ 174107 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
15d 22h 43m | 1 | Adrienne Barwell (Inactive) | 26/Feb/14 12:23 PM | |||||
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20d 3h 12m | 1 | Adrienne Barwell (Inactive) | 18/Mar/14 3:35 PM | |||||
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8d 20h 56m | 1 | Adrienne Barwell (Inactive) | 27/Mar/14 12:32 PM | |||||
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13d 43m | 1 | Adrienne Barwell (Inactive) | 09/Apr/14 2:16 PM | |||||
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31s | 1 | Adrienne Barwell (Inactive) | 09/Apr/14 2:16 PM | |||||
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5d 2h 11m | 1 | Adrienne Barwell (Inactive) | 14/Apr/14 4:28 PM | |||||
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30s | 1 | Adrienne Barwell (Inactive) | 14/Apr/14 4:28 PM | |||||
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4350d 21h 12m | 1 | 13/Mar/26 12:41 PM | ||||||
|
8s | 1 | 13/Mar/26 12:41 PM |
