Details
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Type:
Gutters/Downpipes/Corner Cappings (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS8579/5041
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Plot:69
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Model:Granada
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Serial:not supplied
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Status Colour:
Assessment Sheet Issued
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Stock_Number:not supplied
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
No further information has been given not even what the van is
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Exterior Panels (8 Weeks) [ 26 ] | Gutters/Downpipes/Corner Cappings (8 Weeks) [ 25 ] |
| Attachment | CCF24022014_00014.jpg [ 55863 ] |
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Adrienne Barwell (Inactive)
added a comment -
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paperwork received back from Steve
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Adrienne Barwell (Inactive)
added a comment - paperwork received back from Steve
| Model | not supplied | Granada |
| Attachment | QUOT-1122.docx [ 55932 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
posted quote to the site
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Adrienne Barwell (Inactive)
added a comment - posted quote to the site
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
The customer called and accepted the quote and paid in full - quote passed to Adrienne.
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Linda Trunkfield (Inactive)
added a comment - The customer called and accepted the quote and paid in full - quote passed to Adrienne.
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
parts on order
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Adrienne Barwell (Inactive)
added a comment - parts on order
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Summary | Sam from Bridport has called and asked us to attend and quote: guttering has come off | Guttering damaged on the door side of the holiday home |
| Order No | AS8579/5041 |
| Attachment | Order Confirmation (3).pdf [ 58017 ] |
| Assignee | Linda Trunkfield [ lindat ] | Adrienne Barwell [ adrienne ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 07/Apr/14 |
| Plot | 44 | 69 |
I have called Mr Pearson back to say that our engineer is going out this coming Thursday 24th April, he then asked if our engineer s can put extra brackets on.
I told him that the brackets had been order for the job so they will put these on.
I told him that the brackets had been order for the job so they will put these on.
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Lorraine Pryor (Inactive)
added a comment - I have called Mr Pearson back to say that our engineer is going out this coming Thursday 24th April, he then asked if our engineer s can put extra brackets on.
I told him that the brackets had been order for the job so they will put these on.
| Work Scheduled | 07/Apr/14 | 24/Apr/14 |
| Priority | Over 6 Weeks [ 27 ] | Over 8 Weeks [ 25 ] |
| Attachment | CCF28042014_00009.jpg [ 60065 ] |
comp by Keith and Steve
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Adrienne Barwell (Inactive)
added a comment - comp by Keith and Steve
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
customer has complained that we have not refitted the down pipe which is under the van. I have issued a worksheet for this to be done
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Adrienne Barwell (Inactive)
added a comment - customer has complained that we have not refitted the down pipe which is under the van. I have issued a worksheet for this to be done
| Attachment | screenshot-1.jpg [ 60254 ] |
| Attachment | CCF27052014_00001.jpg [ 62523 ] |
| Workflow | Quotes ver 2 [ 102542 ] | Quotes ver 2.1 [ 154138 ] |
| Workflow | Quotes ver 2.1 [ 154138 ] | Quotes ver 2.5 [ 157136 ] |
| Workflow | Quotes ver 2.5 [ 157136 ] | Quotes ver 3 [ 172444 ] |
| Workflow | Quotes ver 3 [ 172444 ] | Quotes ver 3.1 [ 174202 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Adrienne Barwell [ adrienne ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
15d 1h 4m | 1 | Adrienne Barwell (Inactive) | 25/Feb/14 2:45 PM | |||||
|
29d 21h 53m | 1 | Adrienne Barwell (Inactive) | 27/Mar/14 12:38 PM | |||||
|
1h 35m | 1 | Adrienne Barwell (Inactive) | 27/Mar/14 2:14 PM | |||||
|
6d 23h 36m | 1 | Adrienne Barwell (Inactive) | 03/Apr/14 2:51 PM | |||||
|
8s | 1 | Adrienne Barwell (Inactive) | 03/Apr/14 2:51 PM | |||||
|
24d 19h 39m | 1 | Adrienne Barwell (Inactive) | 28/Apr/14 10:31 AM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 28/Apr/14 10:31 AM | |||||
|
4214d 20h 35m | 1 | 11/Nov/25 6:07 AM | ||||||
|
15s | 1 | 11/Nov/25 6:07 AM |
