Details
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Type:
Gutters/Downpipes/Corner Cappings (8 Weeks)
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Status: Complete
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Priority:
Over 6 Weeks
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Resolution: Completed
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Labels:None
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ID Number:W43944
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Order No:AS8600/5041
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Plot:5
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Model:Willerby Winchester
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Serial:not supplied
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Status Colour:
Complete
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Stock_Number:not supplied
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Park_Company:Not defined
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SLA Status:
Description
No further information has been given not even what the van is
Activity
| Field | Original Value | New Value |
|---|---|---|
| Due Date | 07/Apr/14 | 10/Apr/14 |
| Plot | 44 | 5 |
| Attachment | screenshot-1.jpg [ 55352 ] |
| Attachment | CCF24022014_00015.jpg [ 55864 ] |
paperwork received back from Steve
Show
Adrienne Barwell (Inactive)
added a comment - paperwork received back from Steve
| Attachment | QUOT-1131.docx [ 57299 ] |
Jackie from the insurance company called "Towergate", Mr Bell the owner is asking what happens if he pays and isn't happy with the work etc.
I have advised her that the company policy is to collect full payment unless they have a account with us. I have spoken to Ade and he could pay for the materials, then when that comes in he would then have to pay for labour/ travel etc.
Jackie said she will advise him, I said that Mr Bell can speak to Lee at Old coast guard as we do alot of work on that site, if he wasn't happy we would come back out.
I have advised her that the company policy is to collect full payment unless they have a account with us. I have spoken to Ade and he could pay for the materials, then when that comes in he would then have to pay for labour/ travel etc.
Jackie said she will advise him, I said that Mr Bell can speak to Lee at Old coast guard as we do alot of work on that site, if he wasn't happy we would come back out.
Show
Lorraine Pryor (Inactive)
added a comment - Jackie from the insurance company called "Towergate", Mr Bell the owner is asking what happens if he pays and isn't happy with the work etc.
I have advised her that the company policy is to collect full payment unless they have a account with us. I have spoken to Ade and he could pay for the materials, then when that comes in he would then have to pay for labour/ travel etc.
Jackie said she will advise him, I said that Mr Bell can speak to Lee at Old coast guard as we do alot of work on that site, if he wasn't happy we would come back out.
| Priority | Normal [ 21 ] | Over 6 Weeks [ 27 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
The customer has paid for parts at our Bridport office and will pay for the labour etc when the parts are in
Show
Adrienne Barwell (Inactive)
added a comment - The customer has paid for parts at our Bridport office and will pay for the labour etc when the parts are in
| Summary | Sam from Bridport has called and asked us to attend and quote: guttering has come off | Guttering has come off the holiday home |
| Order No | AS8600/5041 | |
| ID Number | W43944 |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
worksheet issued
Show
Adrienne Barwell (Inactive)
added a comment - worksheet issued
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Model | not supplied | Willerby Winchester |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 07/Apr/14 |
comp by Steve and Keith
Show
Adrienne Barwell (Inactive)
added a comment - comp by Steve and Keith
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF14042014_00008.jpg [ 59163 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
Towergate advise that they have already paid Mr Bell for the work
Show
Adrienne Barwell (Inactive)
added a comment - Towergate advise that they have already paid Mr Bell for the work
| Workflow | Quotes ver 2 [ 102837 ] | Quotes ver 2.1 [ 154109 ] |
| Workflow | Quotes ver 2.1 [ 154109 ] | Quotes ver 2.5 [ 157107 ] |
| Workflow | Quotes ver 2.5 [ 157107 ] | Quotes ver 3 [ 172415 ] |
| Workflow | Quotes ver 3 [ 172415 ] | Quotes ver 3.1 [ 174173 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
48d 21h 49m | 1 | Adrienne Barwell (Inactive) | 03/Apr/14 2:33 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 03/Apr/14 2:33 PM | |||||
|
14m 23s | 1 | Adrienne Barwell (Inactive) | 03/Apr/14 2:47 PM | |||||
|
19h 16m | 1 | Adrienne Barwell (Inactive) | 04/Apr/14 10:04 AM | |||||
|
31s | 1 | Adrienne Barwell (Inactive) | 04/Apr/14 10:05 AM | |||||
|
10d 6h 5m | 1 | Adrienne Barwell (Inactive) | 14/Apr/14 4:10 PM | |||||
|
25s | 1 | Adrienne Barwell (Inactive) | 14/Apr/14 4:10 PM |
I have advise him that we need this information.