Quotes
  1. Quotes
  2. QUOT-1137

Tree has fallen on unit causing damage to roof and panels

    Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Order No:
      AS8528/5041
    • Plot:
      showground
    • Model:
      Concept
    • Serial:
      AT010032
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Stock_Number:
      29420
    • Park_Company:
       Not defined
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None
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      Issue Links

        Activity

        Hide
        Adrienne Barwell (Inactive) added a comment -
        I will send Steve out on Wednesday to assess for damage.
        Show
        Adrienne Barwell (Inactive) added a comment - I will send Steve out on Wednesday to assess for damage.
        Hide
        Adrienne Barwell (Inactive) added a comment -
        put claim through to Jardines policy number 609/841524CP04 mention that the fence has been damaged and also the tree surgeon was called out
        Show
        Adrienne Barwell (Inactive) added a comment - put claim through to Jardines policy number 609/841524CP04 mention that the fence has been damaged and also the tree surgeon was called out
        Hide
        Adrienne Barwell (Inactive) added a comment - - edited
        This unit is now back at Winkleigh
        Bill has inspected the chassis and advised that he will require 5" galvanised piece which goes from side to side (out rigger) and a spare piece for the upstand. He will also need some cold galv spray. Bill says minimal damage to the chassis
        Transport to and from Bridport £1000.00
        2x Pantile sheets (short side)
        1x pantile sheet (long side)
        Pnatile bolts
        lx length of roof ridge
        woodwork as necessary
        Steel fascia (both sides and back end)
        White plastic fascia x3
        White under soffet x1 (3 metres)
        couple lengths of guttering and clips
        outlet shoe and stop end
        Vinyl cladding x 6 sheets
        2x back galv legs
        Insulation for the roof
        Ceiling board x1
        wallboards x2
        Bathroom shower board x2
        Sealant for the shower board
        Bathroom wall to ceiling coving
        Main bedroom wardrobe is out of square and needs remaking but nothing is damaged
        Twin bedroom wallboard popped out but can be tidied up same with the coving
        Twin bedroom door and frame adjustment
        Bath panel needs refiting
        Show
        Adrienne Barwell (Inactive) added a comment - - edited This unit is now back at Winkleigh Bill has inspected the chassis and advised that he will require 5" galvanised piece which goes from side to side (out rigger) and a spare piece for the upstand. He will also need some cold galv spray. Bill says minimal damage to the chassis Transport to and from Bridport £1000.00 2x Pantile sheets (short side) 1x pantile sheet (long side) Pnatile bolts lx length of roof ridge woodwork as necessary Steel fascia (both sides and back end) White plastic fascia x3 White under soffet x1 (3 metres) couple lengths of guttering and clips outlet shoe and stop end Vinyl cladding x 6 sheets 2x back galv legs Insulation for the roof Ceiling board x1 wallboards x2 Bathroom shower board x2 Sealant for the shower board Bathroom wall to ceiling coving Main bedroom wardrobe is out of square and needs remaking but nothing is damaged Twin bedroom wallboard popped out but can be tidied up same with the coving Twin bedroom door and frame adjustment Bath panel needs refiting
        Hide
        Adrienne Barwell (Inactive) added a comment -
        price requested from Atlas
        Show
        Adrienne Barwell (Inactive) added a comment - price requested from Atlas
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Hi Adrienne

        The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT.

        Should you wish to go ahead, let know the purchase order number

        Kind Regards
        Katrina Capper
        Atlas Leisure Homes



        On 24/02/14 14:52, Adrienne Barwell wrote:
        Hi Katrina,
         
        Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh
         
        We have had a tree fall on top of a Concept which has just been sold!!
         
        Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)
         
        6x lengths of the vinyl cladding
        2x pantile sheets (long side of the roof)
        1x pantile sheet (short side of the roof)
        1x length of roof ridge
        3x lengths of steel fascia
        3x lengths of white plastic fascia
        1x length of white under soffet (this is behind the white fascia board)
        2x lengths of guttering
        6x gutter clips
        Gutter outlet shoe
        Gutter stop end
        1x exterior corner capping (top section)
        2x galvanised legs - Charlie will update you once she had liased with Gateway.
        1x ceiling board
        2x wallboards for the main bedroom
        2x bathroom shower board
        1x sealant for shower board
        1x length of bathroom wall to ceiling coving
         
        Show
        Adrienne Barwell (Inactive) added a comment - Hi Adrienne The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT. Should you wish to go ahead, let know the purchase order number Kind Regards Katrina Capper Atlas Leisure Homes On 24/02/14 14:52, Adrienne Barwell wrote: Hi Katrina,   Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh   We have had a tree fall on top of a Concept which has just been sold!!   Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)   6x lengths of the vinyl cladding 2x pantile sheets (long side of the roof) 1x pantile sheet (short side of the roof) 1x length of roof ridge 3x lengths of steel fascia 3x lengths of white plastic fascia 1x length of white under soffet (this is behind the white fascia board) 2x lengths of guttering 6x gutter clips Gutter outlet shoe Gutter stop end 1x exterior corner capping (top section) 2x galvanised legs - Charlie will update you once she had liased with Gateway. 1x ceiling board 2x wallboards for the main bedroom 2x bathroom shower board 1x sealant for shower board 1x length of bathroom wall to ceiling coving  
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Hi Adrienne

        The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT.

        Should you wish to go ahead, let know the purchase order number

        Kind Regards
        Katrina Capper
        Atlas Leisure Homes



        On 24/02/14 14:52, Adrienne Barwell wrote:
        Hi Katrina,
         
        Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh
         
        We have had a tree fall on top of a Concept which has just been sold!!
         
        Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)
         
        6x lengths of the vinyl cladding
        2x pantile sheets (long side of the roof)
        1x pantile sheet (short side of the roof)
        1x length of roof ridge
        3x lengths of steel fascia
        3x lengths of white plastic fascia
        1x length of white under soffet (this is behind the white fascia board)
        2x lengths of guttering
        6x gutter clips
        Gutter outlet shoe
        Gutter stop end
        1x exterior corner capping (top section)
        2x galvanised legs - Charlie will update you once she had liased with Gateway.
        1x ceiling board
        2x wallboards for the main bedroom
        2x bathroom shower board
        1x sealant for shower board
        1x length of bathroom wall to ceiling coving
         
        Show
        Adrienne Barwell (Inactive) added a comment - Hi Adrienne The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT. Should you wish to go ahead, let know the purchase order number Kind Regards Katrina Capper Atlas Leisure Homes On 24/02/14 14:52, Adrienne Barwell wrote: Hi Katrina,   Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh   We have had a tree fall on top of a Concept which has just been sold!!   Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)   6x lengths of the vinyl cladding 2x pantile sheets (long side of the roof) 1x pantile sheet (short side of the roof) 1x length of roof ridge 3x lengths of steel fascia 3x lengths of white plastic fascia 1x length of white under soffet (this is behind the white fascia board) 2x lengths of guttering 6x gutter clips Gutter outlet shoe Gutter stop end 1x exterior corner capping (top section) 2x galvanised legs - Charlie will update you once she had liased with Gateway. 1x ceiling board 2x wallboards for the main bedroom 2x bathroom shower board 1x sealant for shower board 1x length of bathroom wall to ceiling coving  
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Hi Adrienne

        The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT.

        Should you wish to go ahead, let know the purchase order number

        Kind Regards
        Katrina Capper
        Atlas Leisure Homes



        On 24/02/14 14:52, Adrienne Barwell wrote:
        Hi Katrina,
         
        Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh
         
        We have had a tree fall on top of a Concept which has just been sold!!
         
        Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)
         
        6x lengths of the vinyl cladding
        2x pantile sheets (long side of the roof)
        1x pantile sheet (short side of the roof)
        1x length of roof ridge
        3x lengths of steel fascia
        3x lengths of white plastic fascia
        1x length of white under soffet (this is behind the white fascia board)
        2x lengths of guttering
        6x gutter clips
        Gutter outlet shoe
        Gutter stop end
        1x exterior corner capping (top section)
        2x galvanised legs - Charlie will update you once she had liased with Gateway.
        1x ceiling board
        2x wallboards for the main bedroom
        2x bathroom shower board
        1x sealant for shower board
        1x length of bathroom wall to ceiling coving
         
        Show
        Adrienne Barwell (Inactive) added a comment - Hi Adrienne The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT. Should you wish to go ahead, let know the purchase order number Kind Regards Katrina Capper Atlas Leisure Homes On 24/02/14 14:52, Adrienne Barwell wrote: Hi Katrina,   Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh   We have had a tree fall on top of a Concept which has just been sold!!   Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)   6x lengths of the vinyl cladding 2x pantile sheets (long side of the roof) 1x pantile sheet (short side of the roof) 1x length of roof ridge 3x lengths of steel fascia 3x lengths of white plastic fascia 1x length of white under soffet (this is behind the white fascia board) 2x lengths of guttering 6x gutter clips Gutter outlet shoe Gutter stop end 1x exterior corner capping (top section) 2x galvanised legs - Charlie will update you once she had liased with Gateway. 1x ceiling board 2x wallboards for the main bedroom 2x bathroom shower board 1x sealant for shower board 1x length of bathroom wall to ceiling coving  
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Hi Adrienne

        The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT.

        Should you wish to go ahead, let know the purchase order number

        Kind Regards
        Katrina Capper
        Atlas Leisure Homes



        On 24/02/14 14:52, Adrienne Barwell wrote:
        Hi Katrina,
         
        Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh
         
        We have had a tree fall on top of a Concept which has just been sold!!
         
        Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)
         
        6x lengths of the vinyl cladding
        2x pantile sheets (long side of the roof)
        1x pantile sheet (short side of the roof)
        1x length of roof ridge
        3x lengths of steel fascia
        3x lengths of white plastic fascia
        1x length of white under soffet (this is behind the white fascia board)
        2x lengths of guttering
        6x gutter clips
        Gutter outlet shoe
        Gutter stop end
        1x exterior corner capping (top section)
        2x galvanised legs - Charlie will update you once she had liased with Gateway.
        1x ceiling board
        2x wallboards for the main bedroom
        2x bathroom shower board
        1x sealant for shower board
        1x length of bathroom wall to ceiling coving
         
        Show
        Adrienne Barwell (Inactive) added a comment - Hi Adrienne The cost of all the parts except the one highlighted in red is £836.36 including delivery by eng & VAT. Should you wish to go ahead, let know the purchase order number Kind Regards Katrina Capper Atlas Leisure Homes On 24/02/14 14:52, Adrienne Barwell wrote: Hi Katrina,   Re: Sold Atlas Concept AT010032 @ Surf Bay Winkleigh   We have had a tree fall on top of a Concept which has just been sold!!   Please could you advise the price of the following ( I will need the parts ordering and being delivered as a matter of urgency, but also need the prices for an Insurance Quotation)   6x lengths of the vinyl cladding 2x pantile sheets (long side of the roof) 1x pantile sheet (short side of the roof) 1x length of roof ridge 3x lengths of steel fascia 3x lengths of white plastic fascia 1x length of white under soffet (this is behind the white fascia board) 2x lengths of guttering 6x gutter clips Gutter outlet shoe Gutter stop end 1x exterior corner capping (top section) 2x galvanised legs - Charlie will update you once she had liased with Gateway. 1x ceiling board 2x wallboards for the main bedroom 2x bathroom shower board 1x sealant for shower board 1x length of bathroom wall to ceiling coving  
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I am just waiting for the prices for the chassis and then I can sort out the quote
        Show
        Adrienne Barwell (Inactive) added a comment - I am just waiting for the prices for the chassis and then I can sort out the quote
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I am just waiting for the prices for the chassis and then I can sort out the quote
        Show
        Adrienne Barwell (Inactive) added a comment - I am just waiting for the prices for the chassis and then I can sort out the quote
        Hide
        Adrienne Barwell (Inactive) added a comment -
        prices received from Atlas for the chassis
        Show
        Adrienne Barwell (Inactive) added a comment - prices received from Atlas for the chassis
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Linda has asked me to send a copy of the quote to the owner of the land next to the office:
        Mr P Seal
        Brighthay Farm
        Chideock
        Dorset
        DT6 6JZ

        Show
        Adrienne Barwell (Inactive) added a comment - Linda has asked me to send a copy of the quote to the owner of the land next to the office: Mr P Seal Brighthay Farm Chideock Dorset DT6 6JZ
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Linda has asked me to send a copy of the quote to the owner of the land next to the office:
        Mr P Seal
        Brighthay Farm
        Chideock
        Dorset
        DT6 6JZ

        Show
        Adrienne Barwell (Inactive) added a comment - Linda has asked me to send a copy of the quote to the owner of the land next to the office: Mr P Seal Brighthay Farm Chideock Dorset DT6 6JZ
        Hide
        Adrienne Barwell (Inactive) added a comment -
        copy of quote sent
        Show
        Adrienne Barwell (Inactive) added a comment - copy of quote sent
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Chased Atlas for an update
        Show
        Adrienne Barwell (Inactive) added a comment - Chased Atlas for an update
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Atlas advise that the parts are in stock and will be coming down with the next engineer in the area
        Show
        Adrienne Barwell (Inactive) added a comment - Atlas advise that the parts are in stock and will be coming down with the next engineer in the area
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Atlas advise that the parts are in stock and will be coming down with the next engineer in the area
        Show
        Adrienne Barwell (Inactive) added a comment - Atlas advise that the parts are in stock and will be coming down with the next engineer in the area
        Hide
        Adrienne Barwell (Inactive) added a comment -
        parts are now in stock at Winkleigh
        acceptance received from Thistle
        Show
        Adrienne Barwell (Inactive) added a comment - parts are now in stock at Winkleigh acceptance received from Thistle
        Hide
        Adrienne Barwell (Inactive) added a comment -
        A lady from Axa phoned and was asking loads of questions and about this claim and advising that her client could not be held responsible for a tree falling on our holiday home. She queried the price on everything and didn't really understand anything about holiday homes. I asked her if she should really be dealing with me because it was actually in the hands of our Insurance Company and provided their details and our reference.

        At this point she advised that she would contact them direct
        Show
        Adrienne Barwell (Inactive) added a comment - A lady from Axa phoned and was asking loads of questions and about this claim and advising that her client could not be held responsible for a tree falling on our holiday home. She queried the price on everything and didn't really understand anything about holiday homes. I asked her if she should really be dealing with me because it was actually in the hands of our Insurance Company and provided their details and our reference. At this point she advised that she would contact them direct
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Still waiting for Sales to sort out the chassis so we can start on the repair
        Show
        Adrienne Barwell (Inactive) added a comment - Still waiting for Sales to sort out the chassis so we can start on the repair
        Hide
        Adrienne Barwell (Inactive) added a comment -
        invoices received £585.72 and £111.25
        Show
        Adrienne Barwell (Inactive) added a comment - invoices received £585.72 and £111.25
        Hide
        Adrienne Barwell (Inactive) added a comment -
        invoice for chassis parts £81.00
        Show
        Adrienne Barwell (Inactive) added a comment - invoice for chassis parts £81.00
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Michael is going to get this unit pulled in the workshop for the 1st September for Steve to start working on it
        Show
        Adrienne Barwell (Inactive) added a comment - Michael is going to get this unit pulled in the workshop for the 1st September for Steve to start working on it
        Hide
        Ellie W (Inactive) added a comment -
        Work completed by Steve 4.9.14
        Show
        Ellie W (Inactive) added a comment - Work completed by Steve 4.9.14
        Hide
        Adrienne Barwell (Inactive) added a comment -
        This has been closed in error by Ellie, it still has two days of work.
        The canexel provided by Atlas is the wrong colour. Steve has advised that we will use this. Atlas cannot get the correct canexel in the timescales so I have sent the sample to ECS who have advised that they can try and get it for us
        Show
        Adrienne Barwell (Inactive) added a comment - This has been closed in error by Ellie, it still has two days of work. The canexel provided by Atlas is the wrong colour. Steve has advised that we will use this. Atlas cannot get the correct canexel in the timescales so I have sent the sample to ECS who have advised that they can try and get it for us
        Hide
        Adrienne Barwell (Inactive) added a comment -
        new cladding has arrived (ECS order number AS89221)
        Show
        Adrienne Barwell (Inactive) added a comment - new cladding has arrived (ECS order number AS89221)
        Hide
        Adrienne Barwell (Inactive) added a comment -
        invoiced thistle
        Show
        Adrienne Barwell (Inactive) added a comment - invoiced thistle

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Adrienne Barwell (Inactive)
          • Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Work Scheduled: