Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Plot:Ruby 22
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Model:Willerby Westmorland 2002
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Serial:6161/007
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Size:35x12
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Status Colour:
Assessment Sheet Issued
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
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Adrienne Barwell (Inactive)
added a comment -
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I have made an appointment to attend on Wednesday after 10 but before 2.00
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Adrienne Barwell (Inactive)
added a comment - I have made an appointment to attend on Wednesday after 10 but before 2.00
spoke to Mr Guerin, he asked for me to confirm how long it would take for parts to arrive and for various other questions about the Insurance process
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Adrienne Barwell (Inactive)
added a comment - - edited spoke to Mr Guerin, he asked for me to confirm how long it would take for parts to arrive and for various other questions about the Insurance process
Mr Guerin would like the toilet and boiler room floor checked, he thinks it feels spongey
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Adrienne Barwell (Inactive)
added a comment - Mr Guerin would like the toilet and boiler room floor checked, he thinks it feels spongey
revised quote prepared and posted
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Adrienne Barwell (Inactive)
added a comment - revised quote prepared and posted
Oakcliff has called, and advised that Southern Counties have written a letter advising that they would think that the van is not repairable, and he wants us to do the same. He advises that the customer does not want this unit repaired.
I will write a letter to the customer advising in our opinion it is not worth repairing, because now even if the quote was accepted, the customer would keep complaining about the repair and we wouldn't get paid.
I will write a letter to the customer advising in our opinion it is not worth repairing, because now even if the quote was accepted, the customer would keep complaining about the repair and we wouldn't get paid.
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Adrienne Barwell (Inactive)
added a comment - Oakcliff has called, and advised that Southern Counties have written a letter advising that they would think that the van is not repairable, and he wants us to do the same. He advises that the customer does not want this unit repaired.
I will write a letter to the customer advising in our opinion it is not worth repairing, because now even if the quote was accepted, the customer would keep complaining about the repair and we wouldn't get paid.
E-mailed and posted to the customer
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Adrienne Barwell (Inactive)
added a comment - E-mailed and posted to the customer