Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS8770/5041
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Plot:showground
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Model:Heritage
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Serial:AT010739/05
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Status Colour:
Assessment Sheet Issued
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Stock_Number:29856
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Park_Company:Surf Bay Leisure (Bridport)
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Park_Code:SURF99
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Park_Phone:01308 427444
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Park_Postcode:DT6 3EX
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Additional Contact Details:Fred Nichols
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
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Adrienne Barwell (Inactive)
added a comment -
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panel damaged caused by Fred Nichols
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Adrienne Barwell (Inactive)
added a comment - panel damaged caused by Fred Nichols
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.jpg [ 61756 ] |
| Attachment | screenshot-2.jpg [ 61758 ] |
price requested from ECS
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Adrienne Barwell (Inactive)
added a comment - price requested from ECS
I need a bit more information so I have asked Linda to provide a photograph of the damage. Awaiting her response
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Adrienne Barwell (Inactive)
added a comment - I need a bit more information so I have asked Linda to provide a photograph of the damage. Awaiting her response
| Attachment | DSC00168.JPG [ 63179 ] | |
| Attachment | DSC00170.JPG [ 63180 ] | |
| Attachment | DSC00171.JPG [ 63181 ] | |
| Attachment | DSC00172.JPG [ 63182 ] |
I can't sort this out without further information, I will arrange for the engineers to go and get me the details of where the panels are situated
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Adrienne Barwell (Inactive)
added a comment - I can't sort this out without further information, I will arrange for the engineers to go and get me the details of where the panels are situated
| Status | Open [ 1 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 05/Jun/14 |
| Attachment | CCF07062014_00010.jpg [ 63742 ] | |
| Attachment | CCF07062014_00009.jpg [ 63743 ] |
Colour S/Stone. Think window marks will polish out. (3 Windows to be removed) Full length of van (window side)
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Maureen Hooper (Inactive)
added a comment - Colour S/Stone. Think window marks will polish out. (3 Windows to be removed) Full length of van (window side)
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
prices requested from ECS
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Adrienne Barwell (Inactive)
added a comment - prices requested from ECS
| Attachment | screenshot-3.jpg [ 66099 ] |
| Attachment | screenshot-4.jpg [ 66106 ] |
| Order No | AS8770/5041 |
Panels ordered from ECS
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Adrienne Barwell (Inactive)
added a comment - Panels ordered from ECS
| Attachment | QUOT-1277.docx [ 66118 ] |
Quote posted to L F Nicholls and Sons
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Adrienne Barwell (Inactive)
added a comment - Quote posted to L F Nicholls and Sons
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
I won't wait for a response from Fred Nicholls if he doesn't respond, Accounts will contra it against his invoices to us
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Adrienne Barwell (Inactive)
added a comment - I won't wait for a response from Fred Nicholls if he doesn't respond, Accounts will contra it against his invoices to us
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Maureen Hooper [ maureenh ] |
| Attachment | 19.7.14.jpg [ 67153 ] |
Had a call from Fiona at the Insurance Brokers who are dealing with this issue. She requested the value of the load and a copy of the consignment note. I have emailed her back this morning
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Maureen Hooper (Inactive)
added a comment - Had a call from Fiona at the Insurance Brokers who are dealing with this issue. She requested the value of the load and a copy of the consignment note. I have emailed her back this morning
| Attachment | screenshot-5.jpg [ 69465 ] |
I have asked Darren or Adam to let Mo know the cost of the holiday home so that she can update the Insurance Company
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Adrienne Barwell (Inactive)
added a comment - I have asked Darren or Adam to let Mo know the cost of the holiday home so that she can update the Insurance Company
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 01/Sep/14 2:12 PM |
received 3 panels and corner capping, issued worksheet
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Claire Folland
added a comment - received 3 panels and corner capping, issued worksheet
Linda was chasing this issue, I have advised that the panels came in this week and we will try and get the work done w/c 15th
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Adrienne Barwell (Inactive)
added a comment - Linda was chasing this issue, I have advised that the panels came in this week and we will try and get the work done w/c 15th
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 05/Jun/14 | 15/Sep/14 |
| Plot |
Spoke to LF Nichols at Frome requesting a copy of the Delivery Note. It will be emailed across to me
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Maureen Hooper (Inactive)
added a comment - Spoke to LF Nichols at Frome requesting a copy of the Delivery Note. It will be emailed across to me
| Park_Company | Surf Bay Leisure (Bridport) (650) |
| Park_Key_Account | false | |
| Park_Postcode | DT6 3EX | |
| Park_Code | SURF99 |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
Phone call from Fiona at Alan-Thomas Insurance saying they do not need the delivery note and could I get a figure for the whole consignment over to them. I will get this figure for them and email it across.
Show
Maureen Hooper (Inactive)
added a comment - Phone call from Fiona at Alan-Thomas Insurance saying they do not need the delivery note and could I get a figure for the whole consignment over to them. I will get this figure for them and email it across.
Emailed Fiona at Insurance company to advise her I am waiting for a figure from our Sales Mngr
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Maureen Hooper (Inactive)
added a comment - Emailed Fiona at Insurance company to advise her I am waiting for a figure from our Sales Mngr
| Attachment | 21.10.14.jpg [ 75746 ] |
Spoke to Adam and requested a value of this consignment, which is required by the insurance company
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Maureen Hooper (Inactive)
added a comment - Spoke to Adam and requested a value of this consignment, which is required by the insurance company
Response from Adam, I will email Fiona at the insurance company with this information.
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Maureen Hooper (Inactive)
added a comment - Response from Adam, I will email Fiona at the insurance company with this information.
| Attachment | 23.10.14.jpg [ 75915 ] |
comp by Steve
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Adrienne Barwell (Inactive)
added a comment - comp by Steve
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF27102014_00001.jpg [ 76091 ] |
We are now waiting for authorisation from the Insurance Company, so that I can invoice them.
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Adrienne Barwell (Inactive)
added a comment - We are now waiting for authorisation from the Insurance Company, so that I can invoice them.
I have contacted the Insurance Company asking them to let me know whether I should be invoicing them or Fred Nichols, awaiting response
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Adrienne Barwell (Inactive)
added a comment - I have contacted the Insurance Company asking them to let me know whether I should be invoicing them or Fred Nichols, awaiting response
| Attachment | screenshot-6.jpg [ 76093 ] |
| Attachment | screenshot-7.jpg [ 76155 ] |
We have been asked to invoice Fred Nichols direct
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Adrienne Barwell (Inactive)
added a comment - We have been asked to invoice Fred Nichols direct
| Status | Resolved [ 5 ] | Complete [ 6 ] |
invoiced 461601
made changes -
| Park_Email |
made changes -
| Park_Address |
made changes -
| Park_Address2 |
made changes -
| Park_Phone | 01308 427444 |
made changes -
| Park_Contact |
made changes -
| Park_City |
made changes -
| Park_Address2 |
made changes -
| Park_Address | 3T's Leisure Limited Bridport |
made changes -
| Park_City | Bridport |
made changes -
| Park_Contact |
made changes -
| Park_Email |
| Workflow | Quotes ver 2 [ 107135 ] | Quotes ver 2.1 [ 154156 ] |
invoice for panels received £689.00 + £70.00 delivery
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Adrienne Barwell (Inactive)
added a comment - invoice for panels received £689.00 + £70.00 delivery
| Workflow | Quotes ver 2.1 [ 154156 ] | Quotes ver 2.5 [ 157154 ] |
| Attachment | screenshot-8.jpg [ 83320 ] |
| Attachment | screenshot-9.jpg [ 83321 ] |
| Attachment | screenshot-10.jpg [ 83330 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Contact |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | No |
| Workflow | Quotes ver 2.5 [ 157154 ] | Quotes ver 3 [ 172461 ] |
| Workflow | Quotes ver 3 [ 172461 ] | Quotes ver 3.1 [ 174219 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Maureen Hooper [ maureenh ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
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19d 31m | 1 | Adrienne Barwell (Inactive) | 03/Jun/14 3:01 PM | |||||
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9s | 1 | Adrienne Barwell (Inactive) | 03/Jun/14 3:01 PM | |||||
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3d 23h 25m | 1 | Maureen Hooper (Inactive) | 07/Jun/14 2:27 PM | |||||
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31d 20h 11m | 1 | Adrienne Barwell (Inactive) | 09/Jul/14 10:38 AM | |||||
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1m 14s | 1 | Adrienne Barwell (Inactive) | 09/Jul/14 10:39 AM | |||||
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4s | 1 | Adrienne Barwell (Inactive) | 09/Jul/14 10:40 AM | |||||
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54d 3h 32m | 1 | Claire Folland | 01/Sep/14 2:12 PM | |||||
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4d 20m | 1 | Adrienne Barwell (Inactive) | 05/Sep/14 2:33 PM | |||||
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52d 2h 39m | 1 | Adrienne Barwell (Inactive) | 27/Oct/14 4:12 PM | |||||
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23h 42m | 1 | Adrienne Barwell (Inactive) | 28/Oct/14 3:55 PM | |||||
|
4031d 13h 30m | 1 | 11/Nov/25 5:26 AM | ||||||
|
24s | 1 | 11/Nov/25 5:26 AM |
