Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Assessment Sheet Issued
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      82
    • Model:
      Bordeaux
    • Serial:
      13766H
    • Size:
      33 x 12
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Stock_Number:
      29326
    • Park_Company:
       Not defined
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      Mr Catchpole - email address- edward@scottcatchpole.freeserve.co.uk.
      home number is 01242 672460
      Damage:
      The same holiday home has suffered some storm damage and he’s asked if we can please quote him for repairs so he can send it to his insurance company.
      The rear panel has been rubbed by the storeage box at the back of the holiday home to the right of the back window and it has scuffed the panel quite badly and made a hole through it.
      The customer has stuck tape over the hole to prevent water getting in but doesn’t know when the panel was punctured and so is concerned whether or not the water got into the insulation.
      He says he thinks he will need a new panel but would like the rest checked. He’s going to try and get some photographs of the panel tomorrow which he’ll let me have to send on to you.
      I understand it is the back bottom panel.
      window frame is also damaged can you put a note on their worksheet to check that too please. He’s looked at the panel properly and it’s the second one up. Whoever looks at it will see that anyway
      1. RE Mr Catchpole - Plot 82 - Old Coastguard CP - Bordeaux 3312 serial no. 13766h.msg
        42 kB
        Maureen Hooper
      2. quot-1169.docx
        15 kB
        Maureen Hooper
      1. screenshot-9.jpg
        156 kB
      2. screenshot-8.jpg
        161 kB
      3. screenshot-7.jpg
        161 kB
      4. screenshot-6.jpg
        158 kB
      5. screenshot-5.jpg
        161 kB
      6. screenshot-4.jpg
        205 kB
      7. screenshot-3.jpg
        173 kB
      8. screenshot-2.jpg
        157 kB
      9. screenshot-1.jpg
        187 kB
      10. CCF27052014_00000.jpg
        771 kB
      11. CCF25032014_00004.jpg
        561 kB
      12. CCF08052014_00003.jpg
        575 kB
      13. CCF03042014_00005.jpg
        537 kB
      14. 10.03.14 photo from Mr Catchpole of panle DSCN0003.jpg
        4.16 MB

        Activity

        anonymous
        11/Nov/25 6:12 AM
        Reopened
        Status Change
        Assessment Sheet Issued
        25 seconds
        anonymous
        11/Nov/25 6:12 AM
        Complete
        Status Change
        Reopened
        5 months and 4 days and 20 hours and 2 minutes and 51 seconds
        06/Jun/14 10:09 AM
        Resolved
        Status Change
        Complete
        3 seconds
        06/Jun/14 10:09 AM
        Quotation accepted
        Status Change
        Resolved
        5 seconds
        06/Jun/14 10:09 AM
        Quotation supplied
        Status Change
        Quotation accepted
        2 seconds
        06/Jun/14 10:09 AM
        Awaiting Quote
        Status Change
        Quotation supplied
        3 seconds
        06/Jun/14 10:09 AM
        Engineer Assessment Scheduled
        Status Change
        Awaiting Quote
        5 seconds
        06/Jun/14 10:09 AM
        Worksheet Issued
        Status Change
        Engineer Assessment Scheduled
        1 week and 2 days and 22 hours and 14 minutes and 38 seconds
        Transition Owner Before Transition Transition After Transition Response Time
        27/May/14 11:54 AM
        Status Change
        Worksheet Issued
        21 seconds

          People

          • Assignee:
            Charleen Sibley
            Reporter:
            Maureen Hooper (Inactive)
          • Watchers:
            1 Start watching this issue

            Dates

            • Due:
              Created:
              Updated: