Quotes
  1. Quotes
  2. QUOT-1289

Panel damage reported by Linda at Bridport

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Assessment Sheet Issued
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Unresolved
        • Labels:
          None
        • Order No:
          AS8724/5041
        • Model:
          Burgundy
        • Serial:
          6157h
        • Size:
          35x10x3
        • Status Colour:
          Assessment Sheet Issued Assessment Sheet Issued
        • Supplier:
          Misc
        • Ordered By?:
          Adrienne
        • Park_Company:
           Morn Gate Caravan Park
        • Park_Code:
          MORN01
        • Park_Contact:
          Mr A J Jackson
        • Park_Phone:
          1305889284
        • Park_Postcode:
          DT2 9DS
        • Park_Key_Account:
          No
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          None
        1. Microsoft Word
          quot-1289.docx
          15 kB
          Adrienne Barwell
        2. PDF File
          SKM_C224e14110609113.pdf
          258 kB
          Ellie W
        3. PDF File
          SKM_C224e14120309220.pdf
          486 kB
          Ellie W
        1. CCF02102014_00000.jpg
          579 kB
        2. CCF02102014_00001.jpg
          557 kB
        3. CCF02102014_00002.jpg
          423 kB
        4. CCF13062014_00001.jpg
          706 kB
        5. CCF15072014_00000.jpg
          543 kB
        6. CCF27052014_00000.jpg
          555 kB
        7. DSC00233.JPG
          70 kB
        8. DSC00234.JPG
          79 kB
        9. screenshot-1.jpg
          156 kB
        10. screenshot-2.jpg
          177 kB
        11. screenshot-3.jpg
          136 kB
        12. screenshot-4.jpg
          233 kB
        13. screenshot-5.jpg
          162 kB
        14. screenshot-6.jpg
          176 kB
        15. screenshot-7.jpg
          198 kB

          Activity

          Ascending order - Click to sort in descending order
          Adrienne Barwell (Inactive) created issue -
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Attachment DSC00233.JPG [ 62552 ]
          Attachment DSC00234.JPG [ 62553 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF27052014_00000.jpg [ 62554 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Prices requested from ECS
          Show
          Adrienne Barwell (Inactive) added a comment - Prices requested from ECS
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Assessment Scheduled [ 10048 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          paperwork passed to Steve to know how long the labour will be - awaiting it back
          Show
          Adrienne Barwell (Inactive) added a comment - paperwork passed to Steve to know how long the labour will be - awaiting it back
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 62555 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          ECS cannot provide a price without the sizes of the panels. I will issue a worksheet
          Show
          Adrienne Barwell (Inactive) added a comment - ECS cannot provide a price without the sizes of the panels. I will issue a worksheet
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 63187 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 63188 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-4.jpg [ 63354 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          prices received from ECS
          Show
          Adrienne Barwell (Inactive) added a comment - prices received from ECS
          Adrienne Barwell (Inactive) made changes -
          Attachment quot-1289.docx [ 63505 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          quote posted to site
          Show
          Adrienne Barwell (Inactive) added a comment - quote posted to site
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          quote accepted
          Thistle
          BHCN60057447
          Show
          Adrienne Barwell (Inactive) added a comment - quote accepted Thistle BHCN60057447
          Adrienne Barwell (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          panels ordered
          Show
          Adrienne Barwell (Inactive) added a comment - panels ordered
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-5.jpg [ 64331 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF13062014_00001.jpg [ 64332 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Order No AS8724/5041
          Adrienne Barwell (Inactive) made changes -
          Supplier Misc [ 10355 ]
          Ordered By? Adrienne
          Maureen Hooper (Inactive) made changes -
          Assignee Adrienne Barwell [ adrienne ] Maureen Hooper [ maureenh ]
          Claire Folland made changes -
          Attachment CCF15072014_00000.jpg [ 66785 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Parts in 15/Jul/14 2:01 PM
          Hide
          Permalink
          Claire Folland added a comment - - edited
          received bottom panel, and 2 middle panels
          Show
          Claire Folland added a comment - - edited received bottom panel, and 2 middle panels
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          worksheet issued - (work cannot be carried out until the end of September)
          Show
          Adrienne Barwell (Inactive) added a comment - worksheet issued - (work cannot be carried out until the end of September)
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 01/Oct/14
          Plot
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-6.jpg [ 71565 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have asked Claire to update the customer
          Show
          Adrienne Barwell (Inactive) added a comment - I have asked Claire to update the customer
          Hide
          Permalink
          Claire Folland added a comment -
          called the park to advise we will be attending beginning of oct as the van is let, they are happy with this, they would like a phone call closer to the date to advise what day we will be attending
          Show
          Claire Folland added a comment - called the park to advise we will be attending beginning of oct as the van is let, they are happy with this, they would like a phone call closer to the date to advise what day we will be attending
          Maureen Hooper (Inactive) made changes -
          Attachment CCF02102014_00000.jpg [ 74235 ]
          Attachment CCF02102014_00001.jpg [ 74236 ]
          Attachment CCF02102014_00002.jpg [ 74237 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Thistle Insurance Services letter requesting our Invoice, but work has not been completed yet as owner requested the work be delayed until early October
          Show
          Maureen Hooper (Inactive) added a comment - Thistle Insurance Services letter requesting our Invoice, but work has not been completed yet as owner requested the work be delayed until early October
          Maureen Hooper (Inactive) made changes -
          Park_Company Morn Gate Caravan Park (340)
          Maureen Hooper (Inactive) made changes -
          Park_Contact Mr A J Jackson
          Park_Postcode DT2 9DS
          Park_Phone 1305889284
          Park_Code MORN01
          Park_City Dorchester
          Park_Address Bridport Road
          made changes -
          Park_Email
          made changes -
          Park_Address2
          made changes -
          Park_Key_Account false
          made changes -
          Park_Key_Account false
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Put the worksheet in the file for scheduling and made a note on it asking for it to be scheduled in asap.
          Show
          Maureen Hooper (Inactive) added a comment - Put the worksheet in the file for scheduling and made a note on it asking for it to be scheduled in asap.
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Message left on site phone asking if it would be convenient to go next week to replace panels
          Show
          Maureen Hooper (Inactive) added a comment - Message left on site phone asking if it would be convenient to go next week to replace panels
          Adrienne Barwell (Inactive) made changes -
          Priority Over 8 Weeks [ 25 ] Agreed Date [ 26 ]
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 01/Oct/14 23/Oct/14
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Too windy to complete this week, will be re-scheduled for next week
          Show
          Maureen Hooper (Inactive) added a comment - Too windy to complete this week, will be re-scheduled for next week
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          We have been out to this unit and the weather has been wrong.
          Show
          Adrienne Barwell (Inactive) added a comment - We have been out to this unit and the weather has been wrong.
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 23/Oct/14 10/Nov/14
          Adrienne Barwell (Inactive) made changes -
          Priority Agreed Date [ 26 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Too windy to complete work - re-issued worksheet
          Show
          Ellie W (Inactive) added a comment - Too windy to complete work - re-issued worksheet
          Ellie W (Inactive) made changes -
          Attachment SKM_C224e14110609113.pdf [ 76938 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          The weather is not suitable for the work to be carried out this week, will check the forecast again next week
          Show
          Adrienne Barwell (Inactive) added a comment - The weather is not suitable for the work to be carried out this week, will check the forecast again next week
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 10/Nov/14 17/Nov/14
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Still waiting for decent weather to complete this issue
          Show
          Maureen Hooper (Inactive) added a comment - Still waiting for decent weather to complete this issue
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Work completed by Steve/Keith 1.12.14
          Show
          Ellie W (Inactive) added a comment - Work completed by Steve/Keith 1.12.14
          Ellie W (Inactive) made changes -
          Attachment SKM_C224e14120309220.pdf [ 79017 ]
          Ellie W (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Invoice numbers 461813 and 461815
          credit note 461814
          Show
          Adrienne Barwell (Inactive) added a comment - Invoice numbers 461813 and 461815 credit note 461814
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          SATISFACTION NOTE SENT TO THE SITE
          Show
          Adrienne Barwell (Inactive) added a comment - SATISFACTION NOTE SENT TO THE SITE
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-7.jpg [ 79180 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 2 [ 107757 ] Quotes ver 2.1 [ 152933 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Satisfaction note received and posted to Thistle Insurance
          Show
          Adrienne Barwell (Inactive) added a comment - Satisfaction note received and posted to Thistle Insurance
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 2.1 [ 152933 ] Quotes ver 2.5 [ 155877 ]
          made changes -
          Park_Key_Account false
          made changes -
          Park_Address2
          made changes -
          Park_Email
          made changes -
          Park_Key_Account No
          made changes -
          Park_Key_Account No
          made changes -
          Park_Key_Account No
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 2.5 [ 155877 ] Quotes ver 3 [ 170834 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 3 [ 170834 ] Quotes ver 3.1 [ 172583 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome None [ 12253 ]
          Assignee Maureen Hooper [ maureenh ] Charleen Sibley [ charleen sibley ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Worksheet Issued Worksheet Issued
          		4m 15s 1 Adrienne Barwell (Inactive) 27/May/14 1:58 PM
          Worksheet Issued Worksheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		7s 1 Adrienne Barwell (Inactive) 27/May/14 1:58 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		4s 1 Adrienne Barwell (Inactive) 27/May/14 1:58 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		8d 23h 39m 1 Adrienne Barwell (Inactive) 05/Jun/14 1:38 PM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		7d 23h 25m 1 Adrienne Barwell (Inactive) 13/Jun/14 1:04 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		55s 1 Adrienne Barwell (Inactive) 13/Jun/14 1:05 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		31d 23h 56m 1 Claire Folland 15/Jul/14 1:01 PM
          Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
          		52d 1h 39m 1 Adrienne Barwell (Inactive) 05/Sep/14 2:41 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		88d 19h 47m 1 temp 03/Dec/14 9:29 AM
          Resolved Resolved Complete Complete
          		3s 1 temp 03/Dec/14 9:29 AM
          Complete Complete Reopened Reopened
          		4033d 23h 44m 1 19/Dec/25 9:13 AM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		23m 46s 1 19/Dec/25 9:37 AM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Adrienne Barwell (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Parts in:
                Work Scheduled: